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TECHNOLOGY SUPPORT TECHNICIAN III (JOB POSTING #120) - **The ELIGIBILITY LIST for this recruitment will be valid for six months. Future vacancies may be filled from this recruitment** at Rialto Unified School District

Application Deadline

1/17/2023 4:00 PM Pacific

Date Posted
1/3/2023
Contact
Yolanda Salinas
909-820-7700 2423
Number of Openings
1
Salary
Add'l Salary Info
Range 45 $30.27 - $38.69 per hour - Fully paid Medical, Dental, Vision, and Basic Life Insurance, above and beyond the salary for the employee and eligible dependents
Length of Work Year
8 hours per day, 5 days per week, 12 months per year
Employment Type
Full Time
TENTATIVE TESTING DATE: JANUARY 24, 2023
COMPUTER SOFTWARE EXAM (MS WORD & EXCEL) & WRITTEN EXAM
WRITTEN EXAM REVISION DATE: 01/2023
All applicants that tested prior to 01/2023 will be REQUIRED to test

About the Employer

MISSION: The mission of the Rialto Unified School District, the bridge that connects students to their aspirations for the future, is to ensure each student achieves personal and career fulfillment within a global society, through a vital system distinguished by: • High expectations for student achievement • Safe and engaging learning environments • Effective family and community involvement • Learning opportunities beyond the traditional school setting • Appreciation of universal diversity BELIEFS: We believe that… • Everyone has unique talent • There is boundless power in all of us • All people have equal inherent worth • Diversity is strength • Each person deserves respect • High expectation inspires high achievement • Risk is essential to success • Common and individual interest are reciprocal • Integrity is critical to trust • Honest conversation leads to understanding • Music is the universal language • A strong community benefits all of its members • Everyone can contribute to the good of the community

Job Summary

Job Summary

DEFINITION Under the general supervision of the Director of Information Technology, provides microcomputer technology support; performs installations and/or replacements of computers, monitors, printers, digital cameras, scanners and other digital devices; troubleshoots and resolves computer equipment and user problems; performs minor computer and peripheral equipment repairs; makes vendor-appropriate computer repair referrals; instructs users in the effective use of computers, software and peripherals; install LAN switches; assists in file server installation; creates computer software images for the deployment of user workstations; diagnoses LAN problems at the workstation level; creates printer queues for network operating systems; assists department project leaders in developing, planning, and coordinating Information Technology PC hardware and software projects; acts as a project leader when the project leader is away from the site; performs other related tasks as assigned and/or required.

Requirements / Qualifications

**IMPORTANT NOTE** - THE RIALTO USD EDJOIN APPLICATION HAS BEEN REVISED. PLEASE REVIEW ALL SECTIONS OF THE APPLICATION TO ENSURE THAT IT IS FULLY COMPLETED. EXPERIENCE AND EDUCATION EXPERIENCE: Two years of paid experience in troubleshooting PC hardware, software, LAN problems at the user level and Local Area Network level; experience with developing software installation scripts and creating PC images for a variety of vendor computers; programming network equipment and developing project scopes of work. EDUCATION: Verification of a High School diploma, a GED certificate or a higher degree; supplemental training from a trade school, or college course work in computer technology, and/or completion of Microsoft A+ course work is desirable. LICENSES OR CERTIFICATES: A current California Department of Motor Vehicles Operator’s License and a private vehicle are required. Insurability by the District’s liability insurance carrier may be required.

AN INCOMPLETE AND/OR LATE APPLICATION PACKET WILL NOT BE CONSIDERED. A COMPLETE APPLICATION FILE CONSISTS OF: - A completed EDJOIN online application

  • Letter(s) of Recommendation (Two (2) letters are REQUIRED. All letters MUST be SIGNED and DATED within the last two (2) years. (TYPED signatures will NOT be accepted)
  • Proof of HS Graduation (Verification of a High School diploma, a GED certificate, or a higher degree)
  • Resume (A Current Resume)

Requirements / Qualifications

**IMPORTANT NOTE** - THE RIALTO USD EDJOIN APPLICATION HAS BEEN REVISED. PLEASE REVIEW ALL SECTIONS OF THE APPLICATION TO ENSURE THAT IT IS FULLY COMPLETED. EXPERIENCE AND EDUCATION EXPERIENCE: Two years of paid experience in troubleshooting PC hardware, software, LAN problems at the user level and Local Area Network level; experience with developing software installation scripts and creating PC images for a variety of vendor computers; programming network equipment and developing project scopes of work. EDUCATION: Verification of a High School diploma, a GED certificate or a higher degree; supplemental training from a trade school, or college course work in computer technology, and/or completion of Microsoft A+ course work is desirable. LICENSES OR CERTIFICATES: A current California Department of Motor Vehicles Operator’s License and a private vehicle are required. Insurability by the District’s liability insurance carrier may be required.

AN INCOMPLETE AND/OR LATE APPLICATION PACKET WILL NOT BE CONSIDERED. A COMPLETE APPLICATION FILE CONSISTS OF: - A completed EDJOIN online application

  • Letter(s) of Recommendation (Two (2) letters are REQUIRED. All letters MUST be SIGNED and DATED within the last two (2) years. (TYPED signatures will NOT be accepted)
  • Proof of HS Graduation (Verification of a High School diploma, a GED certificate, or a higher degree)
  • Resume (A Current Resume)

Comments and Other Information

Applicants must detail specifically how they meet the requirements of the position. All sections of the application must be FULLY completed even if a resume is submitted. Resumes will not be accepted in lieu of the completed application. An incomplete application will not be considered. All applications (outside and in-house) along with the required attachments must be submitted through EDJOIN.org, no later than 4:00 PM on the closing date. Paper applications and required attachments will not be accepted. ALL APPLICANTS MUST HAVE A VALID E-MAIL ADDRESS. Qualified applicants will be notified for testing and interviews via the e-mail address provided through EDJOIN. After applying for a position, all applicants should check their e-mail daily for testing dates and status of their application. The District is not responsible for district e-mails that may go into an applicant’s junk/spam mailbox. It is important for applicants to check their e-mail and ensure that all district e-mails are delivered to their inbox. Test date and location to be determined after the position closes. Qualified applicants will be notified by e-mail regarding the date, time, and location of the test. No late arrivals will be admitted. A valid picture identification card, issued by a government agency, is required. Qualified applicants will be contacted via e-mail regarding the status of the process. All offers of employment are made contingent upon the applicant passing a pre-employment physical examination, TB test and upon receipt of information from the Department of Justice and the Federal Bureau of Investigation that the applicant is not prohibited from being employed. Please be advised that the District’s practice is to not pay third party vendors for job references. FOREIGN TRANSCRIPT EVALUATION Individuals who have completed course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts/degrees, prior to applying for a position, and attach a copy to the application electronically. The foreign transcripts must be evaluated by one of the approved organizations, listed on the Rialto Unified School District website, in order to be accepted. These organizations are private enterprises who charge a fee for their services. Individuals pursuing a foreign transcript evaluation must follow the procedures outlined by the organization providing the evaluation. In all instances, original, official documentation will be required when requesting the evaluation. Note: To obtain examination credits, veterans must electronically attach a copy of a DD214 (proof of service and/or disability) verification to the application. Note: Disabled applicants may request reasonable accommodation in regard to testing procedures. Please do so prior to the closing date by calling (909) 820-7700, extension 2400. Note: Applicants who have previously passed the written examination for this position, and do not wish to retest, MUST submit a copy of their passing score e-mail notification by electronically attaching it to their application. You will not be required to retake the written exam; however, you will have the option to retake the written test again and attempt a higher score. If you choose to retest and your new score is lower, the previous higher passing score will remain on record for the life of the certification list. If the written examination has been revised and/or modified, you will be required to re-test. TECHNOLOGY SUPPORT TECHNICIAN III WRITTEN EXAM REVISION DATE: 01/2023

Comments and Other Information


Applicants must detail specifically how they meet the requirements of the position. All sections of the application must be FULLY completed even if a resume is submitted. Resumes will not be accepted in lieu of the completed application. An incomplete application will not be considered. All applications (outside and in-house) along with the required attachments must be submitted through EDJOIN.org, no later than 4:00 PM on the closing date. Paper applications and required attachments will not be accepted. ALL APPLICANTS MUST HAVE A VALID E-MAIL ADDRESS. Qualified applicants will be notified for testing and interviews via the e-mail address provided through EDJOIN. After applying for a position, all applicants should check their e-mail daily for testing dates and status of their application. The District is not responsible for district e-mails that may go into an applicant’s junk/spam mailbox. It is important for applicants to check their e-mail and ensure that all district e-mails are delivered to their inbox. Test date and location to be determined after the position closes. Qualified applicants will be notified by e-mail regarding the date, time, and location of the test. No late arrivals will be admitted. A valid picture identification card, issued by a government agency, is required. Qualified applicants will be contacted via e-mail regarding the status of the process. All offers of employment are made contingent upon the applicant passing a pre-employment physical examination, TB test and upon receipt of information from the Department of Justice and the Federal Bureau of Investigation that the applicant is not prohibited from being employed. Please be advised that the District’s practice is to not pay third party vendors for job references. FOREIGN TRANSCRIPT EVALUATION Individuals who have completed course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts/degrees, prior to applying for a position, and attach a copy to the application electronically. The foreign transcripts must be evaluated by one of the approved organizations, listed on the Rialto Unified School District website, in order to be accepted. These organizations are private enterprises who charge a fee for their services. Individuals pursuing a foreign transcript evaluation must follow the procedures outlined by the organization providing the evaluation. In all instances, original, official documentation will be required when requesting the evaluation. Note: To obtain examination credits, veterans must electronically attach a copy of a DD214 (proof of service and/or disability) verification to the application. Note: Disabled applicants may request reasonable accommodation in regard to testing procedures. Please do so prior to the closing date by calling (909) 820-7700, extension 2400. Note: Applicants who have previously passed the written examination for this position, and do not wish to retest, MUST submit a copy of their passing score e-mail notification by electronically attaching it to their application. You will not be required to retake the written exam; however, you will have the option to retake the written test again and attempt a higher score. If you choose to retest and your new score is lower, the previous higher passing score will remain on record for the life of the certification list. If the written examination has been revised and/or modified, you will be required to re-test. TECHNOLOGY SUPPORT TECHNICIAN III WRITTEN EXAM REVISION DATE: 01/2023