Student Success Specialist at Hartnell Community College
About the Employer
Hartnell College is one of the oldest institutions of higher education in California. Founded in 1920 as Salinas Junior College, the school was renamed Hartnell College in 1948, and the Hartnell Community College District was established the following year. The College is preparing to join with its students, employees, alums and the greater community to celebrate its Centennial, beginning in Fall 2019. Hartnell moved into a new building on its current 54-acre site, at 411 Central Ave. in Salinas in 1936. The Main Campus is located in Monterey County, just a 25-minute drive from the scenic Monterey Peninsula and the Monterey Regional Airport. Its Alisal Campus in east Salinas, opened in 2014, houses its Agricultural Business and Technology Institute, its Sustainable Design and Construction Center, a diesel program, an automotive technology program and its computer science program. Hartnell also holds classes at its education center in King City, opened in 2002, and at numerous off-campus locations in north and south Monterey County. Thanks to a $167 million local bond measure – known as Measure T – approved by district voters in 2016, it is preparing to expand that facility and open new centers in Soledad and Castroville, as well as a new state-of-the-art building for its nursing and allied health programs on the Main Campus. Along with renovation of two classroom buildings and new landscaping, also on the Main Campus, those projects are scheduled for completion by 2021. The College serves the Salinas Valley, a fertile agricultural region some 10 miles wide and 100 miles long, as well as part of southern San Benito County. It draws most of its annual enrollment of 17,000 students from Salinas and the communities of Bradley, Castroville, Chualar, Gonzales, Greenfield, Jolon, King City, Lockwood, Moss Landing, San Ardo, San Lucas and Soledad. Students also come from Monterey Peninsula communities and elsewhere in California’s Central Coast, as well as from other states and countries. All are drawn Hartnell's academic excellence and focus on the success of students in its four-year transfer, nursing and technical programs, as well as a proud tradition in intercollegiate athletics, with 12 men’s and women’s teams.
Job Description / Essential Elements:
Print
Student Success Specialist
Location:
District-wide
Job Code:
438
# of Openings:
5
Open Until Filled: first application reviews will be on January 16, 2023
BASIC FUNCTION:
Under the direction of an assigned director or dean, serve as a specialist informing students about a full
range of academic and student support by major/interest area. Working with other team members across
the district, complete a variety of specialized duties that include: assisting in retention/completion efforts;
provide information regarding certificates, graduation, transfer, and major requirements; inform on careers and preparation necessary for achieving career goals; and perform other related duties.
REPRESENTATIVE DUTIES: E = indicates essential duties of the position.
? Facilitates assisting students through Program Maps and Meta Major exploration, and provides
information to groups of students and/or parents regarding campus resources, technology services,
clubs, policies and procedures, support services, and technology services. (E)
? Provides guidance related to college policies and procedures pertaining to Student Rights and
Responsibilities.
? Assists in the retention and completion success of currently enrolled students. (E)
? Provides accurate and current information to students regarding requirements of state colleges and
universities, university system campuses, and private institutions. (E)
? Provide information and collaborate with college support programs, including the Early Support
Program,
? Explain program objectives and offerings.
? Conducts telephone follow-up calls, emails, and texts as appropriate to reach “at-risk” or
otherwise struggling students. (E)
? Reviews and prepares files, transcripts, correspondence, and reports for eligibility and unit
completion, assisting students in gathering records in preparation to meet with a Counselor.
? Compiles information and data for various reports; checks and ensures accuracy of the data. (E)
? Collaborates with college academic and student support services including Counseling, Admission
& Records, Financial Aid, Panther Academic Support Services, Department of Supportive
Programs and Services, EOP&S, and other community agencies and internal programs and services
to maximize resources and services to students as appropriate.
? Conducts a variety of outreach activities as needed and available; makes presentations regarding
programs and services; develops community relationships.
KNOWLEDGE OF:
? Transfer process, college policies, procedures, and resources.
? Program and degree requirements.
? Laws, rules, and regulations related to assigned activities.
? Student support services programs.
? Operation of a computer and assigned software.
? Adult learner resources and support strategies.
? Career and personality tests available to students as a resource tool.
? Interpersonal skills including tact, patience, and courtesy.
? Record-keeping techniques.
? Effective oral and written communication skills.
ABILITY TO:
? Understand the transfer requirements of the UC, CSU, and private institutions. Learn and explain
the community college curriculum, placement procedures, course prerequisites, transfer process, and
general education requirements.
? Assess student needs and make appropriate department and campus referrals.
Perform a variety of responsible work involving independent decision-making.
? Understand and follow oral and written instructions.
? Demonstrate sensitivity to the needs and concerns of a diverse student population.
? Communicate clearly and concisely, both orally and in writing.
? Establish and maintain cooperative working relationships with those contacted in the course of
work.
EDUCATION AND EXPERIENCE:
Bachelor's degree and one-year experience in student services or related functions.
Experience working in community colleges, universities, high schools, or other educational settings
directly serving student populations, desired.
Bachelor's degree in social/behavioral sciences, desired.
CONDITIONS OF EMPLOYMENT
There are 5 positions available in our Student Success department and this recruitment will be used to fill each vacancy at any of our campuses (Alisal, Castroville, Soledad, King City, Main Campus). These are regular, full-time, 12-month-per-year classified positions. Weekly Schedule: Monday - Wednesday, 9:00 a.m. - 6:00 p.m., Thursday -Friday, 8:00 a.m. - 5:00 p.m. Starting salary is $5,309 (Step A). Salary range 34 on CSEA salary schedule: $5,309 to $6,453 per month (5 Steps). The district provides health benefits, which currently consist of full medical, dental, and vision insurance for employee and a high percentage of coverage for eligible dependents. District-paid life, accident, and income protection insurance is provided for the employee only. Must become a member of the Public Employees' Retirement System (PERS).
LICENSES AND OTHER REQUIREMENTS
Valid California driver's license as required by the position
APPLICATION PROCEDURE
The following documents MUST be uploaded as attachments to your online application:
1. Resume
2. Cover letter
3. College/university transcripts
It is the policy of the Hartnell College Community District that no person shall be discriminated against in any employment procedure on the basis of race, color, national origin, ancestry, religion, sex, sexual orientation, age, marital status, veteran status, or disability. The College actively seeks applications from candidates who have multicultural experience. Contact the Office of Human Resources and Equal Employment Opportunity if you need any special accommodations to complete the application process.
To apply, visit https://apptrkr.com/3752897
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