Student Success and Support Specialist I

Ventura County Community College District

Salary: $55,008.00 - $75,852.00 Annually

Job Type: Classified

Job Number: 2022-02616

Location: Districtwide (Ventura County CA), CA

Department: VC - Student Affairs

Closing: 1/9/2023 11:59 PM Pacific

Description

WHAT YOU'LL DO

Under the general supervision of the Student Success and Support Services Supervisor or higher-level administrator, organize and implement programs, services, and activities associated with the Student Success and Support Program (SSSP) to enhance student success for prospective, new, and continuing students.

There is currently one full-time position (12 months/year, 40 hours/week) at Ventura College.

WHERE YOU'LL WORK

Established in 1925, Ventura College was one of the first community colleges in California and currently has an enrollment of 14,500 students. Located approximately 60 miles north of Los Angeles and 30 miles south of Santa Barbara, the 112-acre campus is set in the rolling hills of Ventura - so close to the ocean that there is a clear view of the Channel Islands from several spots on campus.

More about Ventura College can be found https://www.venturacollege.edu/.

WHO WE ARE Equity, diversity, and inclusion are essential to our culture and the work that we do within the Ventura County Community College District (VCCCD). The VCCCD is a public community college district serving residents throughout Ventura County. The VCCCD's three colleges - Moorpark College, Oxnard College, and Ventura College - offer programs for transfer to four-year colleges and universities; career technical training; basic skills instruction; as well as community service, economic development, and continuing education for cultural growth, life enrichment, and skills improvement. The Ventura County Community College District recognizes that a diverse community of faculty, staff, and administrators promote academic excellence. This creates an inclusive educational and work environment for its students, employees, and the community it serves. With the understanding that a diverse community fosters multi-cultural awareness, promotes mutual understanding and respect, and provides role models for all students, the VCCCD is committed to recruiting and employing a diverse and committed group of faculty, staff, and administrators who are dedicated to the success of all college students.

We encourage candidates who are equity-minded to submit an application for employment. We are designated Hispanic-Serving Institutions committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion.

The Ventura County Community College District does not engage in any employment practice that discriminates against any employee or applicant for employment on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, political beliefs, age, gender, sex, religion, transgender, sexual orientation, marital status, veteran status, and/or physical or mental disability.

SALARY PLACEMENTNew Employees: Generally, new employees are placed on the first step of the appropriate range of the salary schedule.

Current Employees: An employee who is promoted will be placed on the salary step of the new range of the appropriate salary schedule that provides a minimum increase comparable to a one-step increase in salary.

New and current employees may be eligible for advanced step placement as outlined in https://www.vcccd.edu/sites/default/files/media/pdf_document/2021/PC%20Rules%20for%20Classified%20Handbook%20Final%2003.18.2021.pdf https://get.adobe.com/reader/.

This recruitment is being conducted to establish a list of eligible candidates that will be used to fill district-wide, current and upcoming, temporary and regular vacancies for the duration of the list, not to exceed one year.

Representative Duties

Organize and implement programs and activities in support of the core services provided by the Student Success and Support Program (SSSP) including registration, assessment, orientation, educational planning, and follow-up. E

Identify and contact students who have not completed the core services provided by SSSP including registration, assessment, orientation, educational planning, and follow-up, and assist them with completing such services. E

Inform students of academic and support services and deadlines associated with tutoring, supplemental workshops, counseling, financial aid, EOPS/CARE, CalWORKs, Access, Student Health Services, Admissions and Records, and other student services and refer students to appropriate services across campus; coordinate SSSP activities with other college departments. E

Interpret and explain requirements, policies, and procedures pertaining to the SSSP to students; respond to inquiries pertaining to SSSP services. E

Assist in the development of comprehensive assessment program; administer assessment tests to new and continuing students on and off site; prepare and distribute test schedules. E

Identify at-risk student populations and refer students to appropriate academic support, counseling, and student support services; work with counselors and faculty in developing and maintaining an early alert system to identify students in need of referral services. E

Provide support to probationary and dismissed students by scheduling probationary students for probation workshops and counseling appointments to develop a plan to return to good academic standing and communicating with probation students throughout their probationary period to refer them to needed services. E

Refer students to resources to assist them in declaring their program of study, transferring, and reaching their career objectives; identify and contact students who indicate "undecided" or "transfer" as their goal and provide information regarding career and transfer opportunities. E

Develop, coordinate, and conduct transition workshops and activities for prospective, new, and continuing students. E

Design, prepare, and disseminate announcements, newsletters, brochures, flyers, forms, social media posts, and other forms of communication regarding SSSP-related events, activities, programs, and initiatives to college personnel and students. E

Collect and compile data regarding retention rates, student success rates, transfer rates, student performance, student demographics, student services, program evaluation, and other information for inclusion into special and periodic reports; prepare administrative reports. E

Prepare and administer surveys to students pertaining to SSSP services. E

Troubleshoot and resolve problems and recommend solutions related to student success services. E

Support outreach activities by attending and providing information at outreach sessions at local schools and community venues. E

Maintain student files and other files and documents related to SSSP activities; enter and track data; prepare reports, correspondence, agendas, and meeting minutes. E

Perform related duties as assigned.

E = Essential Duties

Minimum Qualifications

A bachelor's degree from a recognized college or university

OR

An associate degree from a recognized college or university AND two years of experience performing student support functions at a high school or institution of higher education

Supplemental Information

EXAMINATION AND SELECTION PROCESS

This is an examination open to the public and current district employees seeking a promotional opportunity. To ensure consideration, please submit your application materials by Monday, January 9, 2023.

The examination process may consist of any of the following components:

A) Training and Experience Evaluation = Qualifying (pass/fail)

B) Technical Interview = 100% weighting on the final score

PLEASE NOTE: All testing for this recruitment will be conducted remotely. Please see additional information regarding the test dates and location below.

TRAINING AND EXPERIENCE (T&E) EVALUATION:

A T&E is an assessment of training and experience, beyond the minimum requirements, that has prepared the candidate for the position as evidenced in the application materials. Please be sure to answer every component of each supplemental question as your responses will be scored and serve as your score on the training and experience (T&E) evaluation.

The candidates with the highest passing scores on the T&E will be invited to the technical interview.

TECHNICAL INTERVIEW DATE RANGE AND LOCATION

Date Range: Monday, January 23, 2023 - Friday, January 26, 2023

Location: Zoom

The examination components and dates are subject to change as needs dictate. All communication regarding this process will be delivered via email.

SUBMISSION OF APPLICATION

Applicants must meet the minimum qualifications as stated, including the possession of licenses, certifications, or other requirements, by the filing deadline in order to move forward in the recruitment process. You must attach copies of any documents that demonstrate your attainment of the minimum qualifications (e.g., unofficial transcripts, foreign transcript evaluation, copies of any required licenses, and/or certifications). Failure to submit any required documents may result in disqualification. All required documentation must be attached to your application; Human Resources staff will not upload your documents for you. The VCCCD does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application.

ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS.

When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information of your supervisors. Duration of work experience is calculated based on a standard 40-hour full-time work week. Part-time work experience will be prorated based on a standard 40-hour full-time work week. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. When completing the supplemental questionnaire (if applicable), outline in detail your education, training (such as classes, seminars, workshops), and experience.

ELIGIBILITY LIST

Upon completion of the examination, the eligibility list will be compiled by combining the final examination score with applicable seniority and veteran's credits, if any. The candidates will be ranked according to their total score on the eligibility list. Certification will be made from the highest three ranks of the eligibility list. This eligibility list will be used to fill current vacancies for up to one year from the date of the technical interview.

PROBATIONARY PERIOD

All appointments made from eligibility lists for initial appointment or for promotion, with certain exceptions, shall be probationary for a period of six (6) months or one hundred thirty (130) days of paid service, whichever is longer. Classified management, police, and designated executive classifications shall be probationary for a period of one (1) year of paid service from initial appointment or promotion.

ACCOMMODATIONS

Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Ventura County Community College District Human Resources Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request in an email to mailto:HRMail@vcccd.edu including an explanation as to the type and extent of accommodation needed to participate in the selection process.

DEGREE INFORMATION

If a degree/coursework is used to meet minimum qualifications, an official copy of your transcripts will be required upon hire. If you have a foreign degree and the institution from which your degree was granted is not recognized as accredited by the Council for Higher Education Accreditation (CHEA) or the U.S. Department of Education, foreign transcript evaluation is required if the foreign degree/coursework is used to meet minimum qualifications. The foreign transcript evaluation must be included with your application materials. Visit the https://www.chea.org/state-licensed-or-authorized-institutions or the https://ope.ed.gov/dapip/#/home to search for institutions that are recognized as accredited. If you need your transcripts evaluated, please review the list of agencies approved for foreign transcript evaluation (https://get.adobe.com/reader/). If applicable, an official copy of your foreign transcript evaluation will also be required upon hire.

For more information about the recruitment process at VCCCD, including responses to Frequently Asked Questions, please visit our https://www.vcccd.edu/departments/human-resources/employment/classified-non-academic-careers.

To apply, please visit https://apptrkr.com/3731681

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