El Camino College

Student Services Technician - Special Resource Center

Req: C2223-131

Division: Special Resource Center

Close Date: 11/10/2022

Complete job description and application available online at: https://elcamino.igreentree.com/css_classified

BASIC FUNCTION

Under the direction of an assigned supervisor, perform specialized technical duties in an assigned student services area such as admissions and records, scholarships, veterans program or other assigned area.

REPRESENTATIVE DUTIES

Provide technical assistance and information to students regarding admissions and records, scholarships, veterans benefits or other assigned student services area.

Instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness.

Prepare and maintain records, reports, lists and files related to assigned function.

Process applications and forms according to established procedures; request transcripts, records and other information needed to determine status of applications and forms.

Analyze and determine status of applications and forms; refer problems to supervisor for assistance and resolution; notify students of determination of need for additional information

Prepare and transmit correspondence for students, verifying student status and other information; respond to requests from other educational institutions and agencies involving the verification of student status and records.

Operate a PC or computer terminal to update student records, input data, generate reports and verify student information; verify data for accuracy and completeness.

Communicate with College personnel and representatives of community organizations, governmental agencies and educational institutions regarding assigned function.

Operate office equipment including typewriter, calculator, copier and computer terminal.

Maintain current knowledge of rules, regulations, policies and legislation concerning the assignment.

Train and provide work direction to student workers as assigned.

\Perform related duties as assigned.

JOB QUALIFICATIONS

Education and Experience:

Any combination equivalent to: graduation from high school and three years increasingly responsible clerical experience involving frequent public contact.

OTHER QUALIFICATIONS

Knowledge/Areas of Expertise:

Modern office practices, procedures and equipment.

Record-keeping techniques.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Oral and written communication skills.

District organization, operations, policies and objectives.

Interpersonal skills using tact, patience and courtesy.

Basic mathematical skills.

Abilities/Skills:

Perform specialized clerical and technical duties related to an assigned area of student services.

Learn and interpret rules, regulations and policies regarding assigned student services area.

Keyboard/type at a speed not less than 40 net words per minute, corrected.

Operate office equipment including typewriter, calculator, copier and Personal computer.

Communicate effectively both orally and in writing.

Work independently with little direction.

Understand and follow oral and written directions.

Establish and maintain cooperative and effective working relationships with others.

Meet schedules and time lines.

Train and provide work direction to others.

Maintain records and prepare reports.

WORKING CONDITIONS

Typical office setting.

Extensive computer work.

Long periods of standing and sitting.

Ability to carry up to 25 lbs.

Ability to move from one work area to another as needed.

CLOSING DATE: THURSDAY, NOVEMBER 10, 2022 at 3:00 p.m.

SALARY: (Step A) $4,397 per month.

*Salary increases are granted on the first day of the month following each year of service, until step F is reached.

Employees contribute 8% of their earnings toward the Public Employees Retirement System (PERS).

Licenses or Other Requirements:

May require a valid California driver's license and a safe driving record.

CONDITIONS OF EMPLOYMENT

This is a full-time, twelve-month position subject to a probationary period. The standard work week is 40 hours of scheduled duty per week of not more than five consecutive work days. Schedule may vary to include hours outside of the normal work schedule and weekends depending on operational need.

Offer and acceptance of employment is subject to verification of all information provided on the employment application, credential(s), and transcripts. Candidates selected for employment must agree to be fingerprinted, submit proof of COVID Vaccination, submit Certificate of Completion of the Tuberculosis Risk Assessment and/or Examination, provide proof of eligibility for employment in the United States, and present a valid Social Security card upon hire.

ADA ACCOMMODATIONS

Applicants with disabilities requiring special accommodations must contact the ADA Compliance Officer at least five (5) working days prior to the final filing date: ADA Job Applicant Accommodation Request (maxient.com)

TO APPLY

An applicant must submit the following by the closing date:

Online application: http://www.elcamino.edu/jobs

Resume including educational background, professional experience, and related personal development and accomplishments.

IMPORTANT NOTE: Documents submitted or uploaded for a previous position cannot be reused for other positions. You must submit the required documents for each position you apply for by the closing date. Failure to do so will result in an incomplete application. Applications with an incomplete status will not receive consideration. You may check the status of your application online.

If you need assistance you may call 310-660-3593 Ext. 3807 between the hours of 8:00 a.m. and 4:00 p.m., Monday through Friday or by email at hr@elcamino.edu.

Due to the large volume of calls received on closing dates, we highly recommend that you do not wait until the last day to apply so that we may assist you with questions or technical matters that may arise. Give yourself sufficient time to complete the profile, which may take 45 minutes or more. Positions close promptly at 3:00 p.m. PST (pacific standard time).

JEANNE CLERY ACT COMPLIANT

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, El Camino College has published Annual Security Reports and all required statistical data, which can be found on the Police Department webpage at www.elcamino.edu/about/depts/police/cleryact/index.aspx. These publications include Clery crime statistics for the previous three years relevant to El Camino College classes and activities, in addition to institutional policies concerning campus safety and security. The information is also available in printed form in the lobby of the Police Department and in select locations on campus. Upon request, the Campus Police Department can provide or mail out copies of this publication. Contact them at 310-660-3100.

EL CAMINO COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER

The El Camino Community College District is committed to providing an educational and employment environment in which no person is subjected to discrimination on the basis of actual or perceived race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental or physical), sex, gender (including pregnancy and childbirth), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military and veteran status, or retaliation; or on any other basis as required by state and federal law.