Technology Services Technician - IT Dept at Chula Vista Elementary
Job Summary
Job Summary
Under the direction of the Technology Support Supervisor, provides tier one user support for questions and issues related to information technology hardware, technology access, and application usage. Maintains a self-help website and Helpdesk documentation for user support. Provides one-to-one and group support to school site and District office staff on supported products and applications. Support is provided using Skype for Business directly with user. Also onsite support may be provided, as needed.
Requirements / Qualifications
MINIMUM REQUIREMENTS: • Education: Graduation from high school or equivalent required. College degree is preferred. • Two years of successful technology-related experience preferred. • Knowledge of principles, concepts, and methods of computer technology and its most effective and efficient utilization; ability to quickly acquire and apply knowledge and expertise in instructional technology requirements; knowledge of standard microcomputer operating systems and the software used in a network environment. • Knowledge of operational procedures of (a) legacy telephone systems and voicemail, (b) VOIP telephone system. • Knowledge of computer operating systems, browsers, Active Directory, Office 365 applications, SharePoint and Lync/Skype for Business. • Knowledge of department office practices, computerized procedures, District policies, practices, and goals
• Current Resume for both external and internal candidates. Application Procedures: This position is open to all qualified applicants meeting minimum qualifications stated above. Probationary employees serving the initial probationary period (6 months) in the District are not eligible for voluntary transfer. However, they are eligible to apply for a promotional opportunity pursuant to Article 11, Transfer of the CVCEO/District Agreement.
Requirements / Qualifications
MINIMUM REQUIREMENTS: • Education: Graduation from high school or equivalent required. College degree is preferred. • Two years of successful technology-related experience preferred. • Knowledge of principles, concepts, and methods of computer technology and its most effective and efficient utilization; ability to quickly acquire and apply knowledge and expertise in instructional technology requirements; knowledge of standard microcomputer operating systems and the software used in a network environment. • Knowledge of operational procedures of (a) legacy telephone systems and voicemail, (b) VOIP telephone system. • Knowledge of computer operating systems, browsers, Active Directory, Office 365 applications, SharePoint and Lync/Skype for Business. • Knowledge of department office practices, computerized procedures, District policies, practices, and goals
• Current Resume for both external and internal candidates. Application Procedures: This position is open to all qualified applicants meeting minimum qualifications stated above. Probationary employees serving the initial probationary period (6 months) in the District are not eligible for voluntary transfer. However, they are eligible to apply for a promotional opportunity pursuant to Article 11, Transfer of the CVCEO/District Agreement.
Comments and Other Information
The Chula Vista Elementary School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation and bullying. The District prohibits discrimination, harassment, intimidation and bullying based on race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity or expression, genetic information; the perception of one or more of such characteristics, or association with a person or group with one or more of these actual or perceived characteristics in any program, practice or activity it conducts. For inquiries or complaints related to employee-to-employee, student-to-employee, or work/ employment related discrimination or harassment, contact: Human Resources Service and Support Department, Jason Romero, Assistant Superintendent, 84 East J Street Chula Vista, CA 91910, Jason.Romero@cvesd.org, (619) 425-9600, Ext. 181340.
To apply as an internal candidate, please select the link for current employee.
Password: Internal (case-sensitive)
Comments and Other Information
The Chula Vista Elementary School District is committed to providing a working and learning environment free from discrimination, harassment, intimidation and bullying. The District prohibits discrimination, harassment, intimidation and bullying based on race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity or expression, genetic information; the perception of one or more of such characteristics, or association with a person or group with one or more of these actual or perceived characteristics in any program, practice or activity it conducts. For inquiries or complaints related to employee-to-employee, student-to-employee, or work/ employment related discrimination or harassment, contact: Human Resources Service and Support Department, Jason Romero, Assistant Superintendent, 84 East J Street Chula Vista, CA 91910, Jason.Romero@cvesd.org, (619) 425-9600, Ext. 181340.
To apply as an internal candidate, please select the link for current employee.
Password: Internal (case-sensitive)