Student Services Technician

Salary: $53,698.56 - $66,030.36 Annually

Job Type: Full Time

Job Number: 23-031

Closing:

11/4/2022 6:00 PM Pacific

Location: Long Beach, CA

Department: Student Equity

Description

Student Services Technician

OPEN RECRUITMENT

(CURRENT VACANCY: 100%, 12 MONTHS)

Salary Range 28: $4474.88- $5502.23/ Monthly

12 MONTH ELIGIBILITY LIST

** Applications will be accepted through Friday, November 4th, 6:00 pm *

The Matriculation Department of the Long Beach Community College District is seeking qualified individuals for an opportunity as an Student Services Technician! This incumbent will help to facilitate day to day operations of the Welcome Center. The incumbent will need to have knowledge of matriculation and onboarding services such as application, orientation, placement, and registration. The incumbent will also need to possess a combination of clerical and technical skills including knowledge of proctoring methods, assessment and testing documents as well as general office practices, procedures and equipment. The individual should also be well versed in general student support services in a community college setting. We are looking for someone who has obtained an Associate's degree in education, business administration or a related field. Additionally, these candidates must have two (2) years of experience working with college-age or adult students in an instructional support, testing, or student service environment; or an equivalent combination of training and experience. If this describes you, we encourage you to apply for the opportunity to join the innovative and talented LBCC team

AT-A-GLANCE POSITION INFORMATION

• Type of position: Full Time

• Location: Liberal Arts Campus

• Salary: Range 28 - $4474.88 - $5502.23

• Advanced salary placement: Generally, new employees start at the first step on the salary schedule. Advanced salary placement may be considered on a case-by-case basis.

• Benefits: The District provides an excellent and comprehensive benefits package. Please refer to the Benefits tab for more details.

• Eligibility list: We reserve the right to use an established eligibility list for vacancies in this classification. The eligibility list be valid for 12 months once approved by the Personnel Commission.

For further information on the position or application process, please contact (562) 938-5016

ABOUT LONG BEACH CITY COLLEGE:

Here at Long Beach City College (LBCC), we celebrate equity, diversity and are committed to the principles of equal employment opportunity. We strive to ensure a positive and inclusive working environment for all.

Long Beach City College is committed to providing equitable student learning and achievement, academic excellence, and workforce development by delivering high quality educational programs and support services to our diverse communities. Please check out the LBCC mission and values and other strategic initiatives below to learn more.

• https://www.lbcc.edu/mission-values

• https://www.lbcc.edu/sites/main/files/file-attachments/eeo_plan__2019-2022_.pdf https://get.adobe.com/reader/

• https://www.lbcc.edu/sites/main/files/file-attachments/lbcc-strategic-plan.pdf https://get.adobe.com/reader/

• https://www.lbcc.edu/office-president

Duties

JOB DESCRIPTION:

Conducts, monitors, and proctor's student screening, testing, placement, orientation, and registration activities for a specialized area supporting student services, which may include but is not limited to, Matriculation and the Welcome Center. Offers prospective, incoming, and current students' information and assistance related to onboarding services and specialized programs and also facilitates referrals and other supports and services. May facilitate the day-to-day administrative support and activities of an assigned office.

For the full position description, please click here: https://www.governmentjobs.com/careers/lbcc/classspecs/1275453?keywords=student%20services&pagetype=classSpecifications

Qualifications

MINIMUM QUALIFICATIONS FOR THIS POSITION:Education, Training and Experience:

• Associate's Degree in education, business administration or a related field

• Two (2) years of experience working with college-age or adult students in an instructional support, testing, or student service environment

• An equivalent combination of training and experience

Licenses; Certificates; Special Requirements:

Requires a valid driver's license and the ability to maintain insurability under the District's vehicle insurance policy if attendance to off-site District events is part of the assigned duties and responsibilities.

APPLICATION AND SELECTION PROCESS:

To be considered a candidate for this position, all materials required should be received by the Long Beach City College Office of Human Resources by the closing date. Incomplete or late applications will be disqualified from further consideration. Qualified candidates will be notified in writing if they are moving forward in the selection process.

Application Process:

• Submit a completed online application through NEOGOV. All portions of the application must be entirely filled out to be considered for this position.

• If the position requires a college degree, transcripts or copy of a diploma, the required document must be attached at the time of application. Unofficial transcripts are accepted during this phase. For experience substitution in lieu of education, please make sure to attach a statement clearly outlining how your additional experience covers the education requirement, on a year-for-year basis, and qualifies you to be considered for this position.

• If you participate in and fail any examination segment, you must wait a period of 90 days (~3 months) to test again for the same classification.

Selection Process:

The examination process may include the following segments:

• Minimum Qualifications screening: (Pass/Fail)

• Subject Matter Expert (SME) application review: (Pass/Fail)

• Oral Panel Interview: (100%)

*** PLEASE NOTE: The District reserves the right to utilize a flexible pass point (cut-off score) on any test part, and/or modify any test part. Examination procedures are subject to change as deemed necessary by the Executive Director, Classified Human Resources. ***

Additional Information

DISABILITY ACCOMMODATIONS

Individuals who require reasonable accommodations in the Application or Examination Process in accordance with ADA should notify the Human Resources Office at least two days prior to the closing date, by calling (562) 938-4372.

THE LONG BEACH COMMUNITY COLLEGE DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER

The Long Beach Community College District is committed to the principles of equal employment opportunity and equity-minded hiring practices. It is the District's policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunities and are not subject to discrimination in any program or activity of the District on the basis of ethnic group identification, language, accent, citizenship status, race, color, ancestry, national origin, age (40 and over), sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), religion, creed, sexual orientation, gender identity, gender expression, parental status, marital status, military or veteran status, physical or mental disability or medical condition, genetic information, or on the basis of these perceived characteristics.

Transfer Requests for current LBCC Employees:

District employees may request to transfer by completing the https://www.lbcc.edu/sites/main/files/file-attachments/transfer-request-form.pdf https://get.adobe.com/reader/

To apply, visit https://apptrkr.com/3546729

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