GENERAL SUMMARY

Organize, control and plan the network services of the District.  Operate various computers and related software; facilitate the instruction of computer skills through both the networked laboratory systems and the individual classroom computers for all students and staff.  Facilitate the use of computer technology within all curricular areas of the District.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Provide assistance in the development and implementation of technology to improve District instructional delivery and efficiency with higher level knowledge.

Assist the students or teachers in the use of multimedia applications, telecommunications, digital cameras, authoring programs, electronic portfolios, desktop publishing, robotics, desktop video editing, video production, digital video editing, wireless connections, SmartBoards, HTML (Hypertext Markup Language), CD-ROM and curriculum specific applications.

Assist with a computer inservice program, and participate in workshops on a regular basis with staff.

Plan, organize and direct a variety of projects and activities related to computer and network services. Work with vendors to repair hardware. Update software as needed.

Attend out of District workshops and inservices to improve skills and knowledge.

Operate various operating systems or computers and related software including windows and graphics.

Assist in developing and implementing long and short-term plans or activities.

Get quotes or order equipment according to established procedures.  Coordinate software purchases to avoid duplication and to insure legal compliance of all software purchases.

Communicate with District personnel to coordinate activities and programs; resolve issues and exchange information.

Maintain current knowledge of technological advances in the field; research and evaluate new technology.

Perform related duties as assigned.

TYPICAL WORK ACTIVITIES USUALLY INCLUDE

Installing, supporting and maintaining new server hardware and software infrastructure;

Allocating network resources;

Setting up user accounts, permissions and passwords;

Monitoring network usage;

Ensuring the most cost-effective and efficient use of servers;

Suggesting and providing solutions to server/network management problems;

Ensuring that equipment complies with industry standards;

Analyzing and resolving faults, whether it is a major system crash or a forgotten password;

Undertaking routine preventative measures and maintaining and monitoring network and internet security;

Providing training and technical support for users with varying levels of IT knowledge and competence;

Supervising other support staff, for example, help desk technicians or student helpers;

Working closely with other departments and collaborating with other staff;

Assist planning and implementing future IT developments and undertaking projects work;

Managing the District website and keeping internal networks running;

Monitoring the use of the web by employees;

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Organization of the District computer hardware systems, software applications and languages utilized by the District.

Operations, capabilities and limitations of multiple servers and personal computer systems.

Oral and written communication skills.

Applicable laws, codes, regulations, policies and procedures.

Plan, organize and administer the network services of the District.

Maintain current knowledge of technological advances in the field.

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Provide technical guidance and recommendations concerning existing computer programs, systems and other technology including wireless peripherals.

Operate servers/computers and peripheral equipment properly and efficiently. Communicate effectively both orally and in writing.

Interpret, apply and explain rules, regulation, policies and procedures.

Analyze situations accurately and adopt an effective course of action.

Meet schedules and time lines.

Work independently with little direction.

Plan and organize work.

WORKING CONDITIONS

Environment- Office environment; driving a vehicle to conduct work.

Physical Abilities- Dexterity of hands and fingers to operate a computer keyboard; seeing to assure proper operation of computers and software; hearing and speaking to exchange information and make presentations.

ENVIRONMENTAL CONDITIONS

Temperature - usually normal climate for San Joaquin Valley.  Occasional adverse weather and conditions.

CONTACTS

Daily contacts with students, teachers, school and District staff.

Occasional contact with parents, community members and outside agency personnel.

EDUCATION AND EXPERIENCE

Any combination equivalent to: bachelor’s degree in computer science or related field and five years increasingly responsible activities.

OCCUPATIONAL CERTIFICATES/LICENSES

A+ certification, Valid California driver’s license, Cisco network training.

Cross platform knowledge (Macintosh, Windows)

EMPLOYMENT STANDARDS

Dexterity and physical condition to maintain a rigorous work schedule and meet standards of physical and mental health.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.