Benicia Unified School District COMPUTER TECHNICIAN DEFINITION Under the direction of the Technology Coordinator, the Computer Technician installs computer terminals, microcomputers, data communications equipment and related data processing equipment; diagnoses, maintains and repairs computer equipment; maintains equipment records, and performs related work as required. CLASS CHARACTERISTICS Incumbents in this class are responsible for the repair and maintenance of all District computers and all related hardware and software. Incumbents provide telephone support, travel to work sites to assist staff and to conduct on-site repairs, and service equipment in the Technology Department area. Incumbents are to be authoritative sources regarding the repair of computer equipment, working with considerable independence. EXAMPLES OF DUTIES ? Install, maintain, and repair all District computers and related hardware; install software. ? Ensure that repairs to equipment are handled in a timely manner.. ? Assist users to resolve technical problems, restore data, transfer data, use software, etc.. ? Maintain Internet services and connectivity for all authorized District users. ? Receive, log, test and install computer terminals, microcomputers, data communications equipment, cables, and related equipment. ? Use diagnostic equipment to troubleshoot problems.. ? Develop and maintain checklists for equipment troubleshooting and operations.. ? Maintain equipment inventories. ? Assure cleanliness of computer room and equipment. ? Prepare orders for warehouse supplies; prepare purchase orders for departmental purchases. ? .Participate in District mandated training and retraining programs. ? Perform other related duties as assigned by the Technology Coordinator.. SUPERVISION EXERCISED and RECEIVED Exercised: None. Received: Minimal supervision; evaluated by Technology Coordinator LICENSES AND CERTIFICATES Possession of a valid and appropriate California Driver’s License. QUALIFICATIONS Knowledge of the operation and troubleshooting of micro computer hardware and software. Ability to maintain and repair all District computers and micro computers and related hardware and to install software. Knowledge of currently used database, spreadsheets and word processing applications, etc.. Knowledge of school computer operations and procedures. Ability to perform diagnostic analysis of computer systems. Ability to establish and maintain effective working relationships with district staff. Ability to communicate with non-technical personnel when dealing with computer matters. Ability to communicate effectively orally and in writing. Ability to keep basic records. EDUCATION AND EXPERIENCE Two years experience in computer repair and maintenance, or two years experience as a computer operator, or an equivalent combination of training and experience. Education at least equivalent to high school graduation, with some training and/or course work in the repair and maintenance of computers. PHYSICAL ABILITIES AND WORKING CONDITIONS OF EMPLOYMENT The Physical Abilities and Working Conditions of Employment listed in this section are representative of, but are not intended to provide, an exhaustive list of Physical Abilities and Other Conditions of Employment which may be required of positions in this class. Benicia Unified School District encourages persons with disabilities who are interested in employment in this class and need reasonable accommodation of those disabilities to contact the Personnel Department for further information. Vision: (which may be corrected) Read small print and see small objects. Hearing: (which may be corrected) Answer telephones and tolerate exposure to noisy conditions. Upper Body Mobility: Use hands and fingers to feel, grasp, and manipulate small objects; manipulate fingers, twist and bend at wrist and elbow; extend arms to reach outward ad upward; use hands and arms to lift objects; twist and bend at torso; turn, raise and lower head. Lower Body Mobility: Walk on even and uneven surfaces; bend at waist; stoop; stand for prolonged periods of 4 hours; step over objects. Strength: Lift, push, pull and/or carry objects which weight as much as 60 pounds on a frequent basis. Environmental Requirements: Encounter constant work interruptions; work cooperatively with others; work independently. Approved/neg.: 6/98 .