CERES UNIFIED SCHOOL DISTRICT

JOB DESCRIPTION

BASIC FUNCTION:

Under the direction and supervision of the Director of Information Technology or his designee, assists in the support and maintenance of the daily network activities of the Information Technology Department including Local Area Networks/Wide Area Networks (LAN/ WAN), Wireless, and Voice systems.

REPRESENTATIVE DUTIES:

• Understands customer needs to determine specific business requirements.
• Analyzes moderate to complex systems and software requirements to determine feasibility of design.
• Evaluates interface among hardware, software, operational and performance requirements.
• Troubleshoots technology problems and coordinates resolution with appropriate groups, including vendors.
• Assists with the implementation of project plans.
• Assists with implementation of networking/communications (LAN/WAN) projects.
• Implements testing methodology; prepares and maintains documentation.
• Implements LAN/WAN systems and projects.
• Implements functional and technical specifications.
• Performs LAN/WAN upgrades, support and maintenance under supervision.
• Assumes responsibility for the quality execution of LAN/WAN task(s) and maintains schedule integrity.
• Assists in the resolution of LAN connectivity issues and maintaining LAN and Internet connections.
• Applies current technology or researches and acquires new technical knowledge to complete moderate to complex projects, and receives directions on current issues and designs.
• Participates in department and interdepartmental project teams and may work cross-functionally to improve processes within the organization.
• Acts as a liaison with users and management.
• Understands and complies with applicable quality, environmental and safety regulatory considerations.

• Maintains timely, regular, and consistent attendance at work.
• Other duties as assigned
  
  

KNOWLEDGE AND ABILITIES:

Knowledge of:  Personal computers, Cisco hardware, Microsoft systems related software, VMWare, multi-media systems, and web based applications and functions.

Skills and Abilities:

• Possesses mid-level to advanced knowledge of communications/networking systems or systems engineering.
• Possesses in-depth knowledge of routing, switching, virtual LAN’s, and ability to troubleshoot mid-level network issues.
• Understands and follows complex oral and written instructions and completes assignments in an independent manner.
• Works safely and establishes a safe environment; reacts quickly in emergency situations to maximize safety.
• Analyzes situations and takes appropriate action regarding routine/emergency procedural matters without supervision.
• Communicates effectively orally and in writing.
• Adhere to District policies, rules, and regulations.
• Works with District personnel, vendors, and the general public in a pleasant and cooperative manner.

• Maintains professional confidentiality and works collaboratively with peers.
  
   

EDUCATION AND EXPERIENCE:

Education:   Bachelor’s degree in Computer Science or equivalent highly desirable. Advanced knowledge of communications/networking systems or systems engineering, including methods and procedures relative to analysis, design, engineering, installation, configuration, deployment, operations, and management as it applies to departmental systems or assistance in supporting enterprise-wide systems. 

Experience:  Requires at least 3 years of experience in using, maintaining, and working with computer technology, software programs, and electronic equipment.  Two years of progressively responsible experience in mid-complex networked environments. Experience and/or education equivalent to a CISCO Certified Network Associate (CCNA) & CISCO Certified Design Associate (CCDA) level preferred.  

Desirable Experience: 

Experience in a school setting or at the district office level. Experience with the day-to-day operations of an educational environment, data center operations, and management of multiple independent complex networked environments.

Special Requirements:  Must possess a valid California Motor Vehicle Operator’s license and maintain the minimum state vehicle insurance. 

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to finger, handle or feel objects, tools, or controls, talk, and hear.  The employee is occasionally required to reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl.

The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.  Specific hearing abilities required by this job include the determination of sound direction and vocal clarity over a public address sound system.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee regularly works inside in an office or classroom setting, and is required to drive to work sites.  The noise level in the work environment is usually low to moderate.