DEFINITION

The Assistant Computer Technician works under general supervision, to perform a variety of technical and specialized computer and telecommunication service functions;  provides assistance to technology staff and other district employees by repairing computers, peripherals, computer network problems, installing cable, and working with other technology staff to keep hardware and networks working for the benefit of teachers, students, and administrators. Performs other related tasks as required. 

ESSENTIAL DUTIES

• Diagnoses hardware and operating system problems and repair
• Cleans computer equipment and peripherals
• Installs and reinstalls software for the proper operation in the instructional process
• Assists with network cable installation as directed
• Helps set up computer labs/carts with proper configuration
• Picks up and deliver equipment between school buildings and the District Office
• Assists with configuration and set up of printers, projection devices, and monitors to work effectively for various instructional purposes
• Assists with other technology problems and equipment operations when possible
• Assists the computer technician to maintain a computer series repair center with appropriate supplies and equipment.
• Provides emergency assistance as required to maintain district technology services.
• Develops a flexible work schedule with the supervisor to maintain district technology services
• Assists media/technology secretary with maintenance of the district computer equipment inventory.

EDUCATION  Associates Degree or equivalent training program

EXPERIENCE, SKILLS AND/OR CERTIFICATION REQUIREMNTS

Coursework in computer instruction, instructional technology, and subject matter areas applicable to the assignment.

• Knowledge of cabling local area and wide area networks
• Knowledge of computer peripherals and ability to diagnose problems
• Experience in computer repair services
• Knowledge of software installation for Macintosh and PC computers
• Ability to perform basic math using whole numbers, common fractions, and decimals consistent with the duties of this position
• Ability to interpret a variety of instructions and information furnished in written, oral, diagram, or schedule form
• Ability to identify and define problems, collect and analyze data, establish facts, and draw valid conclusions
• Ability to write reports and correspondence consistent with the duties of this position
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information and respond to questions, inquiries, and/or complaints
• Displays courtesy, tact and respect when dealing with others
• Maintains appropriate confidentiality
• Promotes a harassment-free environment
• Establishes and maintains effective working relationships-demonstrates a commitment to teamwork
• Ability to learn and utilize office equipment, computers, and software especially as systems are upgraded
• Ability to learn and upgrade job skills in order to meet changing demands of the position
• Excellent computer and keyboarding skills
• Ability to react well under pressure, handle and balance multiple demands at one time, work with frequent interruptions, and perform duties and tasks at expected levels of professionalism.
• Extensive knowledge of and ability to perform duties in full compliance with all district, Board of Education, state and federal laws, methods, requirements, policies, procedures, and activities pertinent to the duties of this position
• Ability to work independently with minimum supervision
• Ability to use independent judgment and demonstrate initiative to act without being asked

PHYSICAL DEMANDS

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee experiences constant interruptions and inflexible deadlines.  The noise level in this environment is quiet to load.  Duties are performed primarily indoors and occasionally outdoors.  In-district and out of town travel required as necessary for training and/or to carry out duties and responsibilities.