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Site Computer Technician II at Conejo Valley Unified

Application Deadline

4/27/2022 11:59 PM Pacific

Date Posted
4/14/2022
Contact
Michelle Woods
(805)498-4557 7409
Number of Openings
1
Salary
Add'l Salary Info
$4,472.59 - $5,460.93 Monthly
Length of Work Year
12 Months
Employment Type
Full Time
Job Description / Essential Elements:    Print   
POSITION FUNCTION: Under the general direction and supervision of the Director, Technology Services and an assigned school site Principal, provide support in the operation and maintenance of a local computer network including all computers, administrative and instructional software, and peripherals; provide assistance, direction and training to users and school site staff relative to technology needs.

DISTINGUISHING CHARACTERISTICS BETWEEN RELATED CLASSES
Site Computer Technician II “SCT II” is a full journey-level job class in a Site Computer Technician series. Positions in this class are distinguished from the Site Computer Technician I “SCT I”, as employees are required to possess greater technical proficiency and in depth knowledge to perform more varied and more complex technical tasks independently at job-entry, and require minimal direction and oversight. SCT II positions are expected to diagnose and repair more complex network connectivity problems, be highly proficient in employing automation strategies in computer system installation and configuration, and perform more extensive level of analysis to diagnose, troubleshoot and repair hardware/software problems.  Additionally, at the discretion of the Director, Technology Services, employees in the SCT II positions may be granted higher network security access providing for greater autonomy in carrying out assigned duties and responsibilities and may be assigned to provide work direction or on-the-job training to SCT I positions. SCT II positions are generally, but not necessarily exclusively, assigned to service comprehensive high school sites. 

 
 ESSENTIAL DUTIES/RESPONSIBILITIES:
  • Install, configure, and maintain personal computers, printers, hardware devices and other peripheral equipment; establish and configure connectivity of computer and related devices to the District-wide network, update existing security software on networks and workstations and test for potential system viruses and security problems.
  • Analyze user needs related to access and information flow requirements over local and wide are networks and Internet-related functions.
  • Perform diagnostic evaluations of faulty network equipment to ensure network integrity and resolve network hardware and operations problems, including but not limited to network connectivity, internet access, and electronic mail and file servers; refer unusually complex problems to Technology Services staff and/or vendors for resolution.
  • Implement protocols and procedural controls for operation of the network systems; set up student and staff accounts onto local networks.
  • Perform various technical computer and peripheral repair duties that include, but are not limited to diagnosing failures and isolating faulty parts, repairing or replacing parts, and verifying and testing for correct operations.
  • Install and configure standard administrative software in accordance with established criteria, and authorized instructional and educational software; test software to ensure compatibility with the current operating environment and equipment capability; configures software to communicate with peripherals computer equipment.
  • Provide technical assistance to teachers, staff, and students on using computers and software programs including remote access and on the proper use of peripheral electronic equipment used to enhance presentations and viewing.
  • Confer with site users and District Technology Services staff to determine school site’s software and hardware requirements and desired output, resolve problems, and provide support and assistance
  • Develop and maintain documentation, procedures, and user manuals.
  • May set up and test the working condition of audio-visual equipment used to support computer-aided instruction.
  • May serve as a lead worker and provide work direction and on-the-job training to employees in Site Computer Technician I job classification.
  • Performs other job-related duties as assigned.

 
 MINIMUM ENTRANCE QUALIFICATIONS:
EDUCATION/EXPERIENCE
Graduation from high school or evidence of equivalent educational proficiency, supplemented by an equivalent of eighteen (18) college-level semester units in coursework related to Information Systems Management, Computer Science, or a closely related field, and two (2) years experience working with computer hardware/software, support of local area networks and installation/configuration of computer operational systems. 

*Alternate variations of education/experience may be considered by Personnel Commission staff as acceptable to qualify for participation in the examination process resulting in an eligibility list. When appropriate additional work experience beyond the minimum requirement may be supplemented for required minimum education requirements.

LICENSES/CERTIFICATIONS/SPECIAL REQUIREMENTS

Valid California Class C Driver's License

 
KNOWLEDGE OF:
  • Methods and techniques for the installation and configuration of PC hardware, operating systems, network connectivity, including the relationship and usage of various input and output component, and physical elements of the network including cabling and connections;
  • Network typology and network access protocols, internet security practices and standards;
  • Principles and practices of computer platform and network operating systems used by the District and school sites;
  • Protocols and procedures for setting up new equipment, troubleshooting and performing routine maintenance;
  • Standard software packages, including word processing, spreadsheet, presentation, graphics and database programs and instructional packages utilized by the District;
  • Communication skills to provide individual instruction and technical assistance on the use of PC-based software for business, education, internet, utility, and connectivity;
  • Oral and written communication skills that enables one to document technical procedures.
  • Telephone techniques and etiquette; and
  • Interpersonal skills using tact, patience and courtesy.
ABILITY TO:
  • Deliver one-on-one and small group training in the use of microcomputers and administrative and instructional software;
  • Apply technical knowledge for the purpose of installing, configuring, and troubleshooting networked computer workstations, systems, and related components, such as cards and drivers;
  • Deliver one-on-one and small group training in the use of microcomputers and administrative and instructional software;
  • Learn and apply rules and protocols in operating computer systems and networks;
  • Plan and organize multiple, concurrent technical projects;
  • Analyze situations accurately and adopt an effective course of action;
  • Comprehend and follow directions given verbally and in writing;
  • Demonstrate mental acuity sufficient to perform the essential functions of the position;
  • Establish and maintain highly effective customer-focused working relationships with users, including administrators, teachers, students, other District and site staff, vendors, parents and others encountered in the course of work;
  • Meet schedules and time lines;
  • Be motivated to produce high quality work product; and
  • Maintain a work pace appropriate to the position.

Requirements / Qualifications

Click the link below to apply on-line at the CVUSD website.

Requirements / Qualifications

Click the link below to apply on-line at the CVUSD website.


Application Deadline

4/27/2022 11:59 PM Pacific

Date Posted

4/14/2022

Contact

Michelle Woods
(805)498-4557 7409

Number of Openings

1

Salary

Add'l Salary Info

$4,472.59 - $5,460.93 Monthly

Length of Work Year

12 Months

Employment Type

Full Time