Orange Coast College

Night Facilities Operations Supervisor

Job# OM-001-22

Salary: $79,801.00 - $106,056.00 Annually

Deadline: 4/22/2022 11:59 PM Pacific

Full job description and OFFICIAL application available ONLY at: http://50.73.55.13/counter.php?id=225132

Orange Coast College’s Maintenance and Operations Department has worked to develop a management process for Custodial Services operations that allows them to quantify cleaning costs based on stakeholder expectations and realistic deliverables. OCC has done extensive Facility Assessment work-loading to each building to establish an adequate baseline. From this workload, we have identified the opportunities to adopt best practices and optimize the cleaning process. The last part of the assessment was a quality control component that allows management to assess the impact(s) and improvements generated by this process. It will also allow for continued improvement as situations change. The work completed by OCC on this project provides a road map for future facilities management decisions as they relate to staffing, capital equipment requirements, and overall budget requirements.

The outcome of the assessment is Custodial Services now currently operates under HHPC as a full operating Team Cleaning Operation. Under HHPC evening operations staff works with state-of-the-art cleaning technology that staff use to provide high levels of productivity. Custodial Services has 5 Team Cleaning Teams, each has five full-time employees, that together clean all of Orange Coast College's 1.1 million square feet of cleanable space, including Coast Community College District Office and Pacific Maritime Training Center. 

Orange Coast College Employee-Student Demographic Information

Direct Link:  Employee/Student Profile Comparison Dashboard    

Summary

Supervises, assigns, reviews, and participates in the work of staff responsible for providing custodial services to campus facilities. Ensures that central office, training, classroom, student centers, recreation, and childcare facilities are suitable for use by complying with cleanliness and safety requirements.  Responds to emergencies as required.

Distinguishing Career Features

The Night Facilities Operations Supervisor is a first-line and working supervisory position responsible for supervising, coordinating, and reviewing the work of a large custodial staff assigned to perform a variety of custodial and routine maintenance duties across all campus property. The position is accountable for efficient and effective use of assigned staff, supplies, equipment, and time to provide optimum service.  This position also acts as the night incident commander in response to campus and District emergencies, reports of crime, as well as other related incidents.  To be considered for this position, prospective incumbents must demonstrate the ability to optimize the use of staff through efficient allocation of work, conduct quality assurance and performance appraisals, administer an operating budget, and participate in custodial work.  

Essential Duties and Responsibilities

Specific duties may vary among departments, divisions, and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:

• Act as a night incident commander in response to campus and District emergencies, reports of crimes, and incidents including medical/mental health emergencies, natural disasters, trespassing, intrusion alarms, burglaries, robberies thefts, drug and alcohol incidents, fire alarms, energy management alarms, assaults, threats of violence, disturbances, and emergency facilities problems. Locate, identify, evaluate and act upon the source or cause of the situation, effectively resolve/assist in the situation, and coordinate as needed with the appropriate resources needed such as police, fire, EMTs, or internal departments.

• Supervises and provides customer service, instructional support, and facilitates communications among evening patrons including, but not limited to instructors, students, and security.

• Plans, prioritizes, assigns, supervises, and reviews the work of staff responsible for providing custodial and general maintenance within the custodial organization for campus and off-site facilities. Ensures high levels of staff productivity by reviewing inspections, reports, and physically observing work performed.

• Develops and conveys work schedules for custodial staff by identifying and interpreting academic calendars, activities, budgets, and the amount of productive work time available.

• Participates in the selection of custodial staff. Provides or coordinates staff training. Works with employees to learn additional skills and correct deficiencies. Evaluates staff.

• Participates in the preparation and administration of custodial budgets. Submits budget recommendations, monitors expenditures, prepares estimates for costs of unanticipated events, and special assignments. Prepares various reports on operations and activities.

• Confers with building administrators regarding the care and cleaning of campus and District facilities. Schedules and supervises project teams such as, but not limited to floor crews. Sets up major cleaning to minimize interruption of work and student activities.

• Prepares routine reports for internal and external agency use. Participates in the process of developing and implementing mandated safety training programs such as training on MSDS, blood-borne pathogens, equipment usage, etc.

• Performs other related duties as assigned that support the objective of the position.

• Required to abide by all District policies and procedures including Board Policy 3050 – Code of Professional Ethics.

Qualifications and Physical Demands

Minimum Qualifications:

Knowledge and Skills

The position requires thorough knowledge of methods, materials, tools, and equipment used in custodial and general maintenance.

Requires thorough knowledge of the principles and processes used in running a complete custodial system on an institutional scale. 

Requires in-depth knowledge of the facilities used by the District. Requires considerable knowledge of chemical safety, use, and handling.

Requires introductory knowledge of basic incident command and emergency response.

Requires knowledge of supervisory principles and techniques, including training practices.

Requires sufficient knowledge of work hazards and safety practices to conduct training of Custodians.

Requires a working knowledge of standard report preparation, budget proposals, policies, and procedures to ensure a safe work environment.

Requires knowledge of goal setting, organization, and time management. 

Requires knowledge in the principles of creating and delivering performance evaluations.

Requires sufficient human relations skills to build a productive work team, train maintenance staff, and work collaboratively with staff on determining maintenance and repair needs.

Abilities

Requires the ability to perform the essential responsibilities and functions of the position.

Requires the ability to carry out the functions of the position and accomplish operational goals.

Requires the ability to exercise independent judgment and determine reasonable courses of action, including making immediate decisions in emergency situations.

Requires the ability to build productive work teams, schedule, assign and review the work of subordinates.

Must be able to select, supervise, train and evaluate staff.

Requires the ability to evaluate and make recommendations regarding the use of custodial products.

Requires the ability to plan, prioritize, and assign work in order to meet yearly schedules and timelines.

Must be able to write and maintain routine and sometimes complex records according to Federal, State, local and District standards.

Must be able to write reports and correspondence.

Requires the ability to work varying work schedules.

Physical Abilities

The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources. 

Essential functions will vary by position.  

As defined by Title I of the Americans with Disabilities Act (“ADA”) and California’s Fair Employment and Housing Act (“FEHA”), the District shall engage in a timely, good-faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

Education, Experience and demonstrated evidence of D.E.I.A. (Diversity, Equity, Inclusion, Access): 

The position typically requires a High School diploma and 5 years of related experience and 2 years in a leadership position with an organization having substantial square footage responsibilities. Or, any combination of education and experience which would meet the required equivalent qualifications for the position.

AND

Demonstrated evidence of responsiveness to and understanding of the racial, ethnic, disability, gender identity, sexual orientation, socioeconomic, academic, and cultural diversity within the community college student population, including students with different ability statuses (e.g., physical and/or learning) as these factors relate to the need for equity-minded practice within the classroom.

Licenses and Certificates

This position requires a valid driver's license. Requires the ability to obtain First-Aid and CPR certificates as well as IS100-Introduction to Incident Command System within a reasonable time after employment.  

Work Conditions

Work is generally outdoors performed in areas requiring safety considerations for automobiles, traffic, and potential weather changes including inclement weather conditions.

Conditions of Employment

This is a permanent, full-time, general-funded, 12-months  per year, Classified Management position.  The normal hours of work will be (graveyard shift) Monday through Thursday from 9:30 p.m. to 6:00 a.m. and Friday from 3:00 p.m. to 11:30 p.m.  Flexible schedules and weekends might be necessary to address the needs of programs and job duties.  The effective date of employment will be arranged with the supervisor.  The District provides medical, dental, and vision insurance for the employee and eligible dependents and life insurance for the employee.   (Salary Schedule:  DG-4)

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 ) The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

THE COAST COMMUNITY COLLEGE DISTRICT IS AN EQUAL OPPORTUNITY EMPLOYER