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The Well Qualified Candidate Will Possess the Following Knowledge: Terminology, methods, practices, and techniques of administration, research, testing and assessment of automated retirement systems Federal and state statutes, codes, laws, regulations, policies and procedures related to retirement and payroll processing, time reporting, personnel assignments, garnishments, deduction control, and payroll and retirement accounting Appropriate methods of training, group facilitation and instructional techniques Basic arithmetic Microsoft Office Word, Excel, PowerPoint, and other MS applications Fundamental concepts of employment laws, codes, and regulations including EEO, FLSA, FMLA, and Cal/OSHA; principles of progressive discipline; and applicable provisions of collective bargaining agreements Competencies: Critical Thinking – Analytically and logically evaluating information, propositions, and claim Mathematical Facility – Performing computations and solving mathematical problems Learning Agility – Seeking learning opportunities and applying the lessons to one's work Legal & Regulatory Navigation – Understanding, interpreting, and ensuring compliance with laws and regulation Professional & Technical Expertise – Applying technical subject matter to the job Using Technology – Working with electronic hardware and software applications Action & Results Focus – Initiating tasks and focusing on accomplishment Self-Management – Showing personal organization, self-discipline, and dependability Oral Communication – Engaging effectively in dialogue Presentation Skill – Formally delivering information to groups Writing – Communicating effectively in writing Customer Focus – Attending to the needs and expectation of customers Relationship Building – Establishing rapport and maintaining mutually productive relationships Managing Performance – Ensuring superior individual and group performance Teamwork – Collaborating with others to achieve shared goals Project Management – Planning and tracking projects to ensure they are on-time, on-budget, and achieve their objectives Cultural Proficiency–Modeling communication and interaction that respect and include all individuals and their languages, abilities, religions and cultures