Technology Support Desk - ITG (QSS #7555/7556/6668 - 3 positions) at Santa Clara Unified School District
About the Employer
Welcome to Santa Clara Unified School District! Thank you for your interest in Santa Clara Unified School District. Our employees work together to support graduates who are resilient, future-ready, lifelong learners who think critically, solve problems collaboratively, and are prepared to thrive in a global society. SCUSD’s Adult Portrait embodies eight elements that support our students: • World-Leading Professional • Student-Centered Lifelong Learner • Creative and Critical Thinker • Adaptive Forward Thinker • The Caring Adult • Inclusivity Champion • Equity Advocate • Empowering Collaborator If you have the skills to support this vision, we invite you to apply to join our team. Santa Clara Unified School District serves over 15,000 TK-12 students, in addition to students in Preschool through Adult School. Neighborhoods in the Cities of Santa Clara, Sunnyvale, San Jose, and Cupertino comprise the District's 56 square-mile area. Santa Clara Unified prides itself on having teachers, classified employees, and administrators who are dedicated, experienced professionals who care about each student's well-being and academic preparation. NONDISCRIMINATION STATEMENT: Santa Clara Unified School District does not discriminate on the basis of race, color, national origin, sex (including sexual orientation, gender identity, or gender expression), mental or physical disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any other legally protected characteristic. The Title IX Coordinator is Stacy Joslin, 1889 Lawrence Road, Santa Clara, CA 95051
Requirements / Qualifications
Under the direction of the Manager of Information Systems, candidate will provide direction over the assignment of technical support in the maintenance of district technology; provide basic technical support and assistance in the acquisition, use, and maintenance of administrative and educational technology; maintain appropriate records of requests for technical support and assistance and the disposition of those requests; provide the communication link between district technology users and the district Information Systems. The candidate reports to the Manager of Information Systems and consults with technology users and providers at all levels in the district. Candidate must have knowledge of organization, rules, regulations and programs related to school/district offices, as well as familiarity with school office terminology, practices, and procedures. Correct English usage, grammar, spelling, punctuation and vocabulary, as well as good oral and written communication skills are essential. Good interpersonal communication, problem-solving and customer service skills are essential. Education and Experience: Any combination equivalent to: graduation from high school and experience with various forms of technology and computer systems. Candidate must be proficient using MS Office applications, including Word, Excel, Google Docs and email applications. This position requires a typing speed of at least 55 WPM.
Santa Clara Unified School District does not discriminate on the basis of race, color, national origin, sex (including sexual orientation, gender identity, or gender expression), mental or physical disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any other legally protected characteristic.
Requirements / Qualifications
Under the direction of the Manager of Information Systems, candidate will provide direction over the assignment of technical support in the maintenance of district technology; provide basic technical support and assistance in the acquisition, use, and maintenance of administrative and educational technology; maintain appropriate records of requests for technical support and assistance and the disposition of those requests; provide the communication link between district technology users and the district Information Systems. The candidate reports to the Manager of Information Systems and consults with technology users and providers at all levels in the district. Candidate must have knowledge of organization, rules, regulations and programs related to school/district offices, as well as familiarity with school office terminology, practices, and procedures. Correct English usage, grammar, spelling, punctuation and vocabulary, as well as good oral and written communication skills are essential. Good interpersonal communication, problem-solving and customer service skills are essential. Education and Experience: Any combination equivalent to: graduation from high school and experience with various forms of technology and computer systems. Candidate must be proficient using MS Office applications, including Word, Excel, Google Docs and email applications. This position requires a typing speed of at least 55 WPM.
Santa Clara Unified School District does not discriminate on the basis of race, color, national origin, sex (including sexual orientation, gender identity, or gender expression), mental or physical disability, age, religion, height, weight, marital or family status, military status, ancestry, genetic information, or any other legally protected characteristic.
Application Deadline
3/2/2022 9:05 AM Pacific
Date Posted
2/16/2022
Number of Openings
3
Salary
Add'l Salary Info
$35.34-$45.09 per hour
Length of Work Year
7.5 hours per day, 5 days per week, 12 months per year, work hours TBD
Employment Type
Full Time
Location:
Information Technology Group
Salary Range:
23
Start Date:
ASAP