STUDENT SUCCESS SPECIALIST I, TRANSFER CENTER/ COUNSELING

Santa Rosa Junior College

Salary: $4,562.00 - $5,548.00 Monthly

Job Type:

Job Number: 21-01029

Location: Santa Rosa, CA

Department: Counseling

Closing: 2/18/2022 11:59 PM Pacific

Description

FILING DEADLINE: February 18, 2022

It is the candidate's responsibility to be sure that all required materials noted under application procedures section of this job announcement are submitted by the filing deadline in order to be given consideration.

COMPENSATION AND BENEFITS:

• Salary Range: $4,562 -$5,548 per month (21/22 Classified Salary Schedule); maximum initial placement at $5,033 per month (placement within this range is based on assessment of previous experience as documented in application materials).

• Fringe benefits: The District offers a competitive health & benefits package for employees and eligible dependents.

• Leave/Holiday time: Full-time classified members earn 8 hours of sick leave and start off accruing 8.0 hours of vacation for each month worked (accrual rate increases after third year of employment and rates are pro-rated for part-time employees). Employees are also compensated for holidays recognized by the District (14 holidays/year, pro-rated for part-time employees).

*Candidate selected will need to successfully pass a pre­-employment physical examination as a condition of employment.*

JOB DESCRIPTION:

The Counseling Department at Santa Rosa Junior College is seeking a qualified individual with demonstrated customer-service skills to join an outstanding team of faculty and staff to provide high-quality services to our district, our community, and most importantly to our students. Under general supervision, provide assistance in the implementation of student success and retention and student equity programs in the assigned area/program, including the delivery of core student success and support services and student follow-up services; perform support duties requiring expertise in data gathering and reporting, office management, fiscal management, customer relations, or other specialized services; coordinate with faculty, staff, and administrators in programs related to student success and support.

This is a categorically-funded, full-time (1.0 FTE), 12-month, classified position. The tentative work schedule will be Monday through Friday from 8:00 a.m. to 5:00 p.m. Occasionally there may be in-reach and outreach, or other events requiring working outside of regular work schedule. This position is contingent upon funding and Board approval.

SCOPE:

The Student Success Specialist I, coordinates the daily support activities and operations in a student services area in order to support student success; provides student follow-up services; organizes and compiles reports related to student success.

DISTINGUISHING CHARACTERISTICS:

The Student Success Specialist I is distinguished from the Student Success Technician by having a broader scope in student services functions performed, including purchasing duties, web page maintenance and monitoring of retention programs.

DEPARTMENT DESCRIPTION:

Transfer Center is part of the Counseling Department at Santa Rosa Junior College. Transfer Center is critical in guiding and supporting students with the goal of transferring to a four-year university to earn a bachelor's degree. The Transfer Center provides individual counseling appointments, workshops, an annual transfer fair, connection to university and college representatives, campus tours as well as an up-to-date website with pertinent information regarding the transfer process. The faculty and staff in the Transfer Center serve as liaisons to representatives at four-year universities to provide the entire college community with critical and current information in regards to transfer.

This position provides essential support to students seeking transfer to include conducting in-reach, helping students with transfer applications, providing transfer workshops and events, maintaining the Transfer Center website, creating newsletters, and using other media for timely communication with students and the college community regarding transfer. The position also supports the Transfer Center Director with running reports, conducting research, collecting data and other projects as assigned. The Specialist will perform administrative duties, such as, answering the phones, scheduling appointments and serving students as well as the general population in-person or remotely. This position also supports general counseling as needed.

ABOUT SRJC: Santa Rosa Junior College is an institution that has been a part of the community for more than 100 years, located in Sonoma County, California. Sonoma County is rich in history, beauty, and culture; it is one of the finest places to live on earth. Over 1.7 million students have attended SRJC in its more than 100-year history, many of whom are drawn to the college for its academic excellence, superb faculty and staff, comprehensive student services and beautiful grounds. At SRJC, we value learning that includes:

• Excellent and innovative instruction and support services;

• A learning- and learner-centered environment;

• A welcoming physical environment;

• Equity-minded faculty and staff with a caring and supportive attitude among faculty and staff;

• Access to programs and courses that lead to transfer and/or gainful employment; and

• Access to lifelong learning opportunities.

SRJC is committed to diversity, equity, inclusion and anti-racism. We are a designated Hispanic-Serving Institution, reflecting the great responsibility that the College has to the educational attainment and economic well-being of the surrounding community and supporting of all diverse groups. In 2019 and 2020, SRJC received the INSIGHT Into Diversity Higher Education Excellence in Diversity (HEED) Award. This award recognizes colleges and universities that demonstrate an outstanding commitment to diversity and inclusion. SRJC was the only California Community College recipient of this award. The ideal candidate will share SRJC's commitment to be an inclusive, diverse and sustainable learning community that engages the whole person. https://www.youtube.com/watch?v=coaYwdkraGY

Essential Functions

KEY DUTIES AND RESPONSIBILITIES:

Examples of key duties are interpreted as being descriptive and not restrictive in nature. Incumbents routinely perform approximately 80% of the duties below.

• Performs support services for student success and support programs; may support multiple areas/departments; prepares reports and other documents.

• Interprets and implements District policies and procedures related to student success and equity and student services programs, including Family Educational Rights and Privacy Act of 1974 (FERPA).

• Monitors retention programs and referral services and coordinates follow up services for students.

• May monitor budgets and perform purchasing functions

• Maintains statistical records and confidential files for department(s) or area(s).

• Works with students, staff, faculty, and the public to implement goals and objectives of assigned areas/programs; resolves issues and recommends solutions related to student success.

• May present information and participate in community outreach activities.

• May maintain area webpages.

• May serve as a lead worker to other classified staff in the area.

• May supervise and organize the work of student and short-term, non-continuing (STNC) employees.

EMPLOYMENT STANDARDS

ABILITY TO:

Perform detailed support functions; prepare comprehensive reports and correspondence; analyze situations and take appropriate action; communicate effectively in English (Bilingual English/Spanish preferred); follow and give oral and written directions; develop and maintain statistical records; work independently with a minimum of supervision; interpret and apply District policies and procedures; maintain cooperative and effective working relationships; maintain confidential or sensitive information; provide effective customer service; demonstrate sensitivity to, and respect for, a diverse population.

KNOWLEDGE OF:

Standard office practices including proper English usage; current office equipment, technology and standard office productivity software; fiscal management; Family Educational Rights and Privacy Act of 1974 (FERPA); planning of events and projects.

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Minimum Qualifications

Candidates/incumbents must meet the minimum qualifications as detailed below, or file for equivalency. Equivalency decisions are made on the basis of a combination of education and experience that would likely provide the required knowledge and abilities. If requesting consideration on the basis of equivalency, an Equivalency Application is required at the time of interest in a position (equivalency decisions are made by Human Resources, in coordination with the department where the vacancy exists, if needed.)

Required Education:

Associate's degree. Bachelor's degree preferred.

Required Experience:

Some (approximately 1-2 years of full-time equivalent experience) experience in providing services and maintaining collaborative working relationships. Experience in an educational setting preferred.

LICENSE OR CERTIFICATE:

This classification requires the use of a personal or District vehicle while conducting District business. Must possess a valid (Class C) California driver's license and an acceptable driving record.

SPECIAL REQUIREMENTS:

Ability to lift up to 50 lbs. unassisted. The Candidate selected for this position will need to successfully pass a pre-employment physical examination as a condition of employment.

Application Procedures

In order to be considered for this position, applicants must provide the following:

• A completed Santa Rosa Junior College/GovernmentJobs.com Employment Application and responses to Agency-wide Questions. Please note resumes are not a substitute for completing the "Work Experience" section of the employment application. Applications will be considered incomplete if no work experience is listed, or if other required application fields are missing or incomplete.

• Contact information (phone number and email address) for three professional references.

• A brief cover letter explaining your interest in the position, including how you meet the minimum and preferred requirements and are qualified to perform the essential functions as listed in this section of the job posting.

• Current Resume.

• Copies of transcripts of all college-level coursework, including confirmation of degrees. If selected for the position, official transcripts must be submitted prior to employment. Unofficial copies (both sides) will be accepted if the unofficial document includes a seal, watermark, or other proof that the document was provided by an educational institution.

• If transcripts are from an institution outside of the United States, applicants must provide a formal evaluation of their foreign degree(s) at the time of application. https://hr.santarosa.edu/minimum-qualifications-equivalency-and-foreign-degrees.

6. If you do not possess minimum qualifications as noted under the Minimum Qualifications Section of the job posting, you must complete and attach the https://hr.santarosa.edu/sites/hr.santarosa.edu/files/ClassEquivAppfinal.pdf https://get.adobe.com/reader/ https://get.adobe.com/reader/ and supporting documents, including narrative synopsis, to your employment application in order to be considered. 7. A current DMV Driver report (within the last six (6) months verifying a good driving record.

PLEASE SUBMIT ONLY MATERIALS REQUESTED.

Following the filing deadline, applications which are complete for screening will be reviewed by a screening committee. Approximately 2-4 weeks after the filing deadline, Human Resources will notify you whether or not you have been selected for an interview. Those applicants most suitably qualified for the position will be invited to interview with a Screening Committee.

If you are in need of special services or facilities due to a disability in order to apply or interview for this opening, please contact the Human Resources Department.

MORE ABOUT SRJC HUMAN RESOURCES

BUSSMAN HALL ANNEX

MAILING ADDRESS: 1501 Mendocino Avenue, Santa Rosa, CA 95401

PHONE: (707) 527-4954

EMAIL: Please contact Shauna Malvino - mailto:smalvino@santarosa.edu or Maria Padilla - mailto:mpadillacampos@santarosa.edu

The office is located in the Bussman Building on the Santa Rosa campus. All documents included in your online employment application become the property of the District. Your employment application for this opening will not automatically be considered for future openings. New employment application(s) must be submitted for each opening.

Due to COVID-19, the Human Resources staff are working remotely until further notice.

CONDITIONS OF EMPLOYMENT (Prior to beginning employment):

• In accordance with Federal Law all employees must provide proof of eligibility to work in the United States;

• Must be fingerprinted in California and have background clearance (at applicant's expense);

• Must take a TB test (once hired and every four years thereafter).

• The selected candidate will need to successfully pass a pre-employment physical examination as a condition of employment (at the District's expense).

• Within 6 months of employment, must complete required District trainings such as Title IX, Mandated Reporter.

• Beginning January 1, 2022: provide proof of full vaccination. For more details, see https://covid.santarosa.edu/vaccine-requirement-employees.

Campus Security Policy and Campus Crime Statistics Act (Jeanne Clery Disclosure)

Sonoma County Junior College District's annual security report includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings or property owned or controlled by Sonoma County Junior College District; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, such as policies concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. https://police.santarosa.edu/jeanne-clery-disclosure-act. Paper copies of the full report are available upon request by contacting Police Department Records at (707) 527-4963 or by visiting the Sonoma County Junior College District Police Department located at 2032 Armory Drive, Pedroncelli Center, Santa Rosa Campus.

Non Discrimination

The Sonoma County Junior College District does not discriminate on the basis of race, religious creed, color, national origin, ancestry, ethnic group identification, physical disability, mental disability, medical condition, genetic condition, marital status, sex, gender, gender identity, gender expression, genetic information or sexual orientation in any of its policies, procedures or practices; nor does the District discriminate against any employees or applicants for employment on the basis of their age. This non- discrimination policy covers admission, access and treatment in District programs and activities-- including but not limited to academic admissions, financial aid, educational services and athletics--and application for District employment.

https://strategic-planning.santarosa.edu/https://strategic-planning.santarosa.edu/https://strategic-planning.santarosa.edu/https://strategic-planning.santarosa.edu/https://strategic-planning.santarosa.edu/

VISION: SRJC aspires to be an inclusive, diverse and sustainable learning community that engages the whole person.

MISSION: SRJC passionately cultivates learning through the creative, intellectual, physical, social, emotional, aesthetic and ethical development of our diverse community.

• We focus on student learning by preparing students for transfer; by providing responsive career and technical education; and by improving students' foundational skills.

• We provide a comprehensive range of student development programs and services that support student success and enrich student lives.

• We support the economic vitality, social equity and environmental stewardship of our region.

• We promote personal and professional growth and cultivate joy at work and in lifelong learning.

• We foster critical and reflective civic engagement and thoughtful participation in diverse local and global communities.

• We regularly assess, self-reflect, adapt, and continuously improve.

Equal Employment Opportunity

SRJC attracts and retains the most qualified faculty and staff from diverse backgrounds. This is achieved through an inclusive recruitment strategy and a rigorous, thorough hiring process that begins with the fair and consistent evaluation of each application for minimum qualifications and demonstrated skills specific to each position/assignment. Because the ability to serve students from broad cultural heritages, socioeconomic backgrounds and genders is a key commitment of the District mission, SRJC actively encourages applications from candidates who recognize the value that diversity brings to a professional educational community.The Sonoma County Junior College District is an Equal Opportunity Employer.

To apply, please visit https://apptrkr.com/2808802

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