
Chief Technology Officer - Management Position at Santa Ana Unified School District
Job Description / Essential Elements:
Print
SANTA ANA UNIFIED SCHOOL DISTRICT
CHIEF TECHNOLOGY OFFICER
JOB SUMMARY:
Under the direction of the Associate Superintendent/Chief Business Official, the Chief Technology
Officer plans, organizes directs and controls information technology operations and activities
including the planning, development, installation, operation, analysis, maintenance and repair of
computing and data network systems and related hardware, software, databases and applications;
coordinates, monitors and directs operations, projects personnel, communications, support
services and information to meet District information technology needs and supervises and
evaluates the performance of assigned personnel to assure smooth and efficient Departmental and
District support operations.
REPRESENTATIVE DUTIES:
Plan, organize, direct and control Information Technology operations and activities including but
not limited to the planning, development, installation, operation, analysis, maintenance and
repair of computer systems and related hardware, software, networks, databases and
applications; establish and maintain Department time lines and priorities; assure related
activities comply with established standards requirements, laws, codes, regulations, policies
and procedures. E
Develops and administers policy guidelines, system standards and operating procedures; interprets
policy, and establishes goals for the Technology Innovation Services Department. E
Plan, coordinate and direct projects, personnel, communication , support services and
infonnation to meet District information technology needs including instruction, assessment,
web publishing, student information systems and District-wide area and local network
infrastructure; direct the planning, development and implementation of technology
infrastructure, systems, projects, programs, services, goals and objectives· collaborate with
departments, sites and divisions to assure optimal acquisition, installation, maintenance,
utilization, repair and security of available technology. E
Supervise and evaluate the performance of assigned personnel; interview and make
recommendations for hiring, transfer, reassignment, and discipline of employees; coordinate
subordinate work assignments and review work to assure compliance with established standards,
requirements and procedures; coordinate the planning and implementation of staff development
and training programs related to information technology. E
CHIEF TECHNOLOGY OFFICER (CONTINUED)
REPRESENTATIVE DUTIES: (Continued)
Direct the development and acquisition of educational technology to assure proper integration
with instructional activities and curriculum; monitor, analyze and adjust activities and systems
in response to the technological needs of the District; provide leadership in strategic short and
long-range technology planning, the development of information technology systems and
educational technology applications, and the enhancement of academic and administrative
computing, networking and user support in response to the needs of the District. E
Supervise and direct user support and help desk functions; oversee and participate in
technical assistance services concerning the operation of computer systems, hardware and
software; respond to inquiries and provide technical information and training concerning related
practices, requirements, procedures and malfunctions; provide specialized troubleshooting,
determine type of request and provide solutions; direct the processing of and assure proper
response to technology trouble tickets. E
Coordinate and direct user support and help desk functions; oversee and participate in
technical assistance services concerning the operation of computer systems, hardware and
software; respond to inquiries and provide technical information and training concerning related
practices, requirements, procedures and malfunctions; provide specialized troubleshooting,
determine type of request and provide solutions; direct the processing of and assure proper
response to technology trouble tickets. E
Direct the installation, set-up and configuration of computer and network systems, hardware,
software servers, work station, printers, databases and applications; coordinate and direct the
troubleshooting, diagnosis and repair of computer system, hardware, application, network and
database enors and malfunctioris; assure computer systems and networks are adequately
protected against viruses; assure proper installation of server and work station hardware and
software. E
Plan, organize, control and direct District technology functions to facilitate and enhance the
collection, management, manipulation, reporting and distribution of computerized data used
for analysis· coordinate and direct the development and design of computer database systems to
meet the data processing needs of the District and improve and resolve problems with
computerized reporting and record maintenance for instructional, assessment and administrative
purposes. E
Direct the design, installation, operation, maintenance and repair of LAN's, WAN's and other
network systems; direct and participate in network administration activities and assure proper
network security and server maintenance; configure servers and networks to assure smooth
and efficient functioning of computer systems; assure proper computing and network
connectivity and communications between various instructional units, school sites and the
District Office . E
CHIEF TECHNOLOGY OFFICER (CONTINUED)
REPRESENTATIVE DUTIES: (Continued)
Develop and implement functional specifications, standards, policies, procedures and requirements
for hardware and software purchases and implementation; initiate system, hardware, multimedia
and software purchases, upgrades and installations as appropriate; coordinate the selection of
computer hardware, software and related technology for purchase; coordinate related purchasing
activities with outside agencies. E
Identify technology for instructional and business application; work with grade level and subject
matter teachers to integrate technology with instructional programs; design, develop and
implement projects and systems involving instructional technology, network infrastructure and
computer systems; estimate and assure adequate staff and resources required for technology needs
and related projects; calculate and prepare cost estimates; determine system and equipment
replacement needs. E
Monitors all District technology systems including, but not limited to: the student information
system, network, web servers, email services, and client machines and make recommendations
concerning the purchase of software, supply items, and new hardware designed to increase
efficiency, access, and reliability. E
Monitor progress of technology projects· coordinate project activities and communications
between administrators, staff, vendors, service providers, technology users, school sites and
various outside agencies; inspect completed projects for accuracy, completeness and compliance
with established specifications and requirements. E
Chairs the District's Technology Committee and works collaboratively to build, manage and
monitor the District Technology Plan. E
Plan, organize, control and direct the research, collection, organization, analysis, preparation,
processing, interpretation and reporting of District enrollment, testing and a variety of other student
data; coordinate related computer operations and data processing functions; assume mandated
student data reports are completed in compliance with established requirements. E
Develop and prepare the annual preliminary budget for the Technology Innovation Services
department; analyze and review budgetary and financial data; control and authorize expenditures
in accordance with established limitations; review, modify and approve technology purchase
orders as directed; direct and assume effective and efficient disbursement of grant funds. E
Direct and participate in the preparation and maintenance of various records, files and reports
related to technology projects, trouble tickets, servers, networks systems, financial activity,
personnel and assigned duties. E
Provide technical information and assistance to the Superintendent and other administrators
regarding Department projects, activities, needs and issues; assist in the formulation and
development of policies, procedures and programs. E
CIIlEF TECHNOLOGY OFFICER (CONTINUED)
REPRESENTATIVE DUTIES: (Continued)
Communkate with administrators, personnel and outside organizations to exchange information,
coordinate activities and programs and resolve issues or concerns. E
Operate a variety of computers, servers, peripherals and specialized software; drive a vehicle
to conduct work. E
Research, analyze and maintain current knowledge of new technologies to identify opportunities
to enhance District operations and meet technology needs. E
Support development and maintenance of the District website; coordinate and participate in the
updating of web pages and website content in response to District needs and requests. E
Coordinate, attend and conduct a variety of meetings; coordinate, chair and provide technical
support and direction for various technology committees. E
Perform related duties as assigned. E
KNOWLEDGE AND ABILITIES:
Knowledge of:
• Planning, organization supervision and direction of Information Technology operations
and activities including the planning, development, installation, operation, analysis
maintenance and repair of computer systems and related hardware, software, networks
databases and applications.
• Computer systems, hardware, software, databases and applications utilized by the
District.
• Practices, procedures and technique involved in the design, set-up, development and
modification of computer and network systems, web sites, hardware, software and
applications.
• Principles, methods and procedures of operating computers, network systems and
peripherals.
• Principles, techniques, procedures and developments for the operation of data processing
and communications technology.
• Computerized data collection, management, manipulation and distribution requirements
for analysis and reporting functions.
• Practices, procedures and techniques involved in the research, design, development
and implementation of instructional technology, network infrastructure and computer
systems. Technical aspects of researching, comparing and purchasing technology
systems and equipment. System utilities and design and program applications.
• Database structures, on-line applications and system capabilities of District computer
systems.
CHIEF TECHNOLOGY OFFICER (CONTINUED)
REPRESENTATIVE DUTIES: (Continued)
• Principles and techniques of systems and network analysis. District organization,
operations, policie and objectives. Policies and objectives of assigned programs and
activities. Applicable laws, codes, regulations, policies and procedures.
• Principles and practices of administration, supervision and training.
• Budget preparation and control.
• Interpersonal skills using tact, patience and courtesy.
Ability to:
• Strategically plan, organize, control and direct information technology systems,
operations and activities including the planning, development, installation, operation,
analysis, and maintenance of computer systems and related hardware, software,
networks, databases and applications.
• Coordinate and direct projects, personnel, communications, support services
and information to meet.
• District information technology needs including instruction, assessment, web
publishing, student information systems and District-wide area and local network
infrastructure.
• Supervise and evaluate the perfomiance of assigned personnel.
• Direct the planning, development and implementation of technology projects, plans,
strategies, infrastructure, systems, programs, services, goals and objectives.
• Direct the design, set-up, development and modification of computer and network
systems, web pages, hardware, software, databases and applications.
• Monitor, analyze, identify and adjust activities and systems in response to technology
needs. Direct the development of educational technology to assure proper integration
with instructional activities and curriculum.
• Communicate effectively both orally and in writing.
• Interpret apply and explain laws, codes, rules, regulations, policies and procedures.
Establish and maintain cooperative and effective working relationships with others.
Operate a computer and assigned office equipment.
• Analyze situations accurately and adopt an effective course of action. Meet schedules
and time lines.
• Work independently with little direction.
• Plan and organize work.
• Prepare comprehensive narrative and statistical reports.
• Direct the maintenance of a variety of reports, records and files related to assigned
activities.
CHIEF TECHNOLOGY OFFICER (CONTINUED)
REPRESENTATIVE DUTIES: (Continued)
EDUCATION AND EXPERIENCE:
Any combination equivalent to: bachelor's degree in computer science or related field and five
years increasingly responsible experience involving the development, implementation,
operation, analysis, and maintenance of computer systems, hardware and software including two
years in a supervisory capacity. Experience in education is preferred.
LICENSES AND OTHER REQUIREMENTS:
• Valid California driver's license.
WORKING CONDITIONS:
Environment:
• Office environment.
• Driving a vehicle to conduct work.
Physical Abilities:
• Dexterity of hands and fingers to operate a computer keyboard
• Hearing and speaking to exchange information.
• Seeing to view a computer monitor and read a variety of materials.
• Sitting for extended periods of time.
• Lifting or moving objects, normally not exceeding twenty (20) pounds as
assigned by the position.
• Bending at the waist, kneeling or crouching.
Reasonable accommodations may be made to enable a person with a disability to perform the
essential functions of the job with or without reasonable accommodation.
Board Approved: 12/14/21
Requirements / Qualifications
Any combination equivalent to: bachelor's degree in computer science or related field and five years increasingly responsible experience involving the development, operation, analysis, maintenance and repair of computer systems, hardware and software including two years in a supervisory capacity. Please complete the online EDJoin application and attach a copy of the following document: Any combination of education and/or work equivalent experience to a bachelor's degree in computer science or related field Resume Three current letters of recommendation Cover Letter
THE DOCUMENT SPECIFIED MUST BE ATTACHED IN ORDER FOR YOUR APPLICATION TO BE CONSIDERED FOR EMPLOYMENT. This position requires a valid Degree or valid equivalency established by an accredited institution/agency within the United States. Applications that do not include a valid degree will not be considered. If you would like to receive credit for a foreign degree, you may submit your foreign degree to an approved education evaluation service. Any cost of evaluation is the candidate’s responsibility. For your convenience, you may visit our website at www.sausd.us under the Human Resources link for a list of approved education evaluation services. The District provides this list only as information to prospective job candidates and makes no endorsement on any of the companies listed.
Requirements / Qualifications
Any combination equivalent to: bachelor's degree in computer science or related field and five years increasingly responsible experience involving the development, operation, analysis, maintenance and repair of computer systems, hardware and software including two years in a supervisory capacity. Please complete the online EDJoin application and attach a copy of the following document: Any combination of education and/or work equivalent experience to a bachelor's degree in computer science or related field Resume Three current letters of recommendation Cover Letter
THE DOCUMENT SPECIFIED MUST BE ATTACHED IN ORDER FOR YOUR APPLICATION TO BE CONSIDERED FOR EMPLOYMENT. This position requires a valid Degree or valid equivalency established by an accredited institution/agency within the United States. Applications that do not include a valid degree will not be considered. If you would like to receive credit for a foreign degree, you may submit your foreign degree to an approved education evaluation service. Any cost of evaluation is the candidate’s responsibility. For your convenience, you may visit our website at www.sausd.us under the Human Resources link for a list of approved education evaluation services. The District provides this list only as information to prospective job candidates and makes no endorsement on any of the companies listed.