Computer Support Technician at Cucamonga School District
About the Employer
The Cucamonga School District is a TK - 8 district that serves approximately 2,450 students with 150 teachers and administrative staff and an additional 125 support staff. Our District's educational program is built on a 21st Century vision for our students. We want our students to exemplify creativity, innovation, critical thinking, problem solving, empathy, initiative, self-direction, resilience, social and cross cultural skills, and information, communication, and technology literacy. Our staff guides students to leverage current technology using best teaching practices in a 1:1 environment to maximize their learning as we prepare students for their future success in college, career, and life.
Job Description / Essential Elements:
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CUCAMONGA SCHOOL DISTRICT
CLASS TITLE: COMPUTER SUPPORT TECHNICIAN
BASIC FUNCTION:
This position is responsible for assisting the Supervisor of Technology and Information Systems in maintaining District network computer, voice and data systems and other computer-related operations within the District. Under general direction, performs a variety of duties related to District-wide operations of computer systems and networks; provides computer support, assists as needed in daily operations of all departments and schools; perform general office, clerical and record-keeping tasks; and performs related work as required.
REPRESENTATIVE DUTIES:
Under general direction, trains, supports, and assists District staff on the proper operation of the District computer systems.
Receives calls and other notices of problems from District employees requesting technical assistance (resolving hardware, software and network connectivity problems).
Travels to sites around the District as needed.
Performs computer and peripheral equipment installations, repairs and maintenance.
Sets up, installs, replaces and maintains computers such as PC’s, laptops, tablets, printers, and related equipment, including remote communication hardware and software.
Installs, provides technical support and training to staff for computer operations and applications; including the installation of new hardware and software.
Supports the District’s student data system, backing up records as needed and related maintenance tasks.
Orders parts, tools, software and other equipment.
Prepares and maintains required records and reports, including training documentation, equipment inventory, passwords, licenses, and work orders.
Sets up, installs, replaces and maintains audio visual equipment and systems such as amplifiers, projectors, multi-media casting/wireless streaming devices, and speakers.
Configures and maintains networked PA/paging and bell systems.
Creating and deploying District-wide device/software images.
System administrative tasks related to Active Directory and other enterprise device management systems as authorized.
May assist with the development of training programs and materials for computer users.
Maintain assigned district computer databases (i.e., asset, license, and repair databases)
Assists with preparing and maintaining written procedures for various computer operation functions.
Participates in professional growth and development.
Performs other related duties as required.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
High degree of computer literacy.
Principles and practices of installation and operation of data communication systems and equipment.
Wired/Wireless Networks and TCP/IP concepts.
Windows, Chrome OS, and other current operating systems.
Current Windows Server systems, and virtual machines.
Installation, operation, repair and maintenance of computer systems.
Basic WAN concepts.
ABILITY TO:
Provide technical support and training for District staff.
Describe technical problems to field service technicians to determine appropriate action.
Read and understand technical manuals.
Develop systems, logs, or procedures to monitor critical functions.
Advise and guide District employees to use of hardware, software and related tasks.
Solve problems quickly.
Manage multiple tasks simultaneously.
Communicate appropriately with other personnel.
EDUCATION AND EXPERIENCE:
Graduation from high school supplemented by course work or training in computers or software support; and two (2) years paid experience using computers with common office computer applications with software. Completion of recognized courses in the IT field may be taken into consideration in lieu of some experience.
WORKING CONDITIONS:
ENVIRONMENT:
Office and school environment.
PHYSICAL ABILITIES:
Dexterity of hands and fingers to operate office equipment.
Seeing to read and translate documents.
Ability to sit, stand, reach and bend.
Ability to lift and move objects not exceeding fifty (50) pounds.
TERMS OF EMPLOYMENT:
12 month work year.
Classified bargaining unit member.
EVALUATION:
Performance of this job will be evaluated in accordance with Board of Education policy and provisions of the collective bargaining agreement. The department supervisor or his/her designee will give the evaluation.
SALARY:
Classified Salary Schedule - Range 38.
ADOPTED: November 15, 2001
REVISED: May 25, 2017
Requirements / Qualifications
8.0 Hours Per Day / 12 Months / Work Hours: 7:30 am to 4 pm (half hour unpaid lunch) CURRENT CUCAMONGA SCHOOL DISTRICT EMPLOYEES & SUBSTITUTE CLASSIFIED CUCAMONGA SCHOOL DISTRICT EMPLOYEES/OUTSIDE APPLICANTS : The following documents MUST be attached to your on-line application (please do not email, fax or mail attachments): * Two Current Letters of Reference/Recommendation * Current Resume
Please read attached job description for detailed information regarding duties and responsibilities.
Requirements / Qualifications
8.0 Hours Per Day / 12 Months / Work Hours: 7:30 am to 4 pm (half hour unpaid lunch) CURRENT CUCAMONGA SCHOOL DISTRICT EMPLOYEES & SUBSTITUTE CLASSIFIED CUCAMONGA SCHOOL DISTRICT EMPLOYEES/OUTSIDE APPLICANTS : The following documents MUST be attached to your on-line application (please do not email, fax or mail attachments): * Two Current Letters of Reference/Recommendation * Current Resume
Please read attached job description for detailed information regarding duties and responsibilities.
Comments and Other Information
Non-Discrimination
Cucamonga School District prohibits discrimination, harassment, intimidation and bullying in educational programs, activities, or employment on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, parental, pregnancy, family or marital status, or association with a person or a group with one or more of these actual or perceived characteristics.
Cucamonga School District requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying.
Sexual Harassment
Cucamonga School District prohibits sexual harassment of employees or other persons at school or at school-sponsored or school-related activities. The Board also prohibits retaliatory behavior or action against any person who files a complaint, testifies or otherwise participates in district complaint processes. Sexual harassment will subject the harasser to disciplinary action.
Questions or complaints of alleged discrimination, harassment, intimidation and bullying or title IX equity and compliance concerns should be directed to: District Compliance Officer: Bruce LaVallee, Assistant Superintendent, Personnel/PPS, Cucamonga School District, 8776 Archibald Avenue, Rancho Cucamonga, CA 91730. Phone: 909-987-8942; Fax: 909-980-3628
Comments and Other Information
Non-Discrimination
Cucamonga School District prohibits discrimination, harassment, intimidation and bullying in educational programs, activities, or employment on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, parental, pregnancy, family or marital status, or association with a person or a group with one or more of these actual or perceived characteristics.
Cucamonga School District requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying.
Sexual Harassment
Cucamonga School District prohibits sexual harassment of employees or other persons at school or at school-sponsored or school-related activities. The Board also prohibits retaliatory behavior or action against any person who files a complaint, testifies or otherwise participates in district complaint processes. Sexual harassment will subject the harasser to disciplinary action.
Questions or complaints of alleged discrimination, harassment, intimidation and bullying or title IX equity and compliance concerns should be directed to: District Compliance Officer: Bruce LaVallee, Assistant Superintendent, Personnel/PPS, Cucamonga School District, 8776 Archibald Avenue, Rancho Cucamonga, CA 91730. Phone: 909-987-8942; Fax: 909-980-3628
Application Deadline
1/3/2022 4:00 PM Pacific
Date Posted
12/15/2021
Contact
Tamika Johnson
9099878942 8242
9099878942 8242
Number of Openings
1
Salary
Add'l Salary Info
Range 38: $4,972 to $6,056 per month (8.0 Hours Per Day / 12 Months / Work Hours: 7:30 am to 4:00 pm)
Length of Work Year
START DATE: As soon as possible upon finger print clearance
Employment Type
Full Time