OCEAN VIEW SCHOOL DISTRICT 

                      Specialist                                                   Administrative Services

Department:   Administration                   Work Year:      12 months

GENERAL SUMMARY:

Under the direction of the Assistant Superintendent Administrative Services and the Systems Administrator, install, maintain and configure Local Area Networks (LANs), Wide Area Networks (WANs), computers hardware, data communications, and software applications for users of Information Technology systems.  Respond to user requests for assistance and malfunction corrections and provide technical support.  Set up and maintain computer software and related systems and applications and serve as a technical resource to users in the use of computers and related equipment.

DUTIES AND RESPONSIBILITIES:

Install, configure, maintain and repair a variety of peripherals and network components such as servers, cabling, switches and printers as needed.

Reconfigure and upgrade hardware and software as appropriate; perform hardware assembly, installation, configuration, maintenance and repair of computers and network systems.

Assist with the maintenance of electronic communication and data transfer between district and school sites.

Assist with technical support and training to the district and schools in the planning, development, and implementation of new systems (computer hardware, software, and communications) and procedures, and in the modification of existing systems and procedures to obtain more effective and efficient operation.

Maintain a variety of records related to installation, configurations, inventory, cabling, equipment maintenance, and repair history, time worked and services provided.

Assist with analyzing software and hardware problems/needs and develop recommendations for possible solutions.

Remain current as to new developments in the computer/information field; make recommendations for improvements and enhancements based on developments in the industry.

Prepare, pack, load, transport and unload new computer equipment for installation at various District sites; remove and dispose of or recycle obsolete equipment.

Provide assistance to district computer users with resolving hardware and software malfunctions; receive telephone calls and electronic correspondence concerning technology problems and malfunctions; provide general troubleshooting; determine type of request and provide solutions.

Monitor and maintain computer system security; run and update anti-virus programs as needed; implement anti-virus solutions and security patches; remove adware, spyware and run related programs and applications from computer work stations.

Install, set-up and assure proper operation of audio-visual equipment and systems as assigned; demonstrate and train personnel concerning the usage of various audio-visual equipment.

Perform related duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

Ability to see and read, with or without vision aids; ability to hear and understand speech at normal levels; ability to communicate so others will clearly understand normal conversion.

Knowledge of correct English usage, grammar, spelling, punctuation and vocabulary.

Ability to work independently with a high degree of self-direction and motivation.

Ability to make decisions based upon District policies, regulations and established procedures.

Ability to research information and compose varied correspondence and reports upon request from District and Site Administration.

Ability to develop and maintain accurate records and files, knowledge of record storage, retrieval and management systems.

Ability to make correct calculations.

Ability to maintain confidentiality.

Ability to establish and maintain effective relationships with administrators, teachers, other employees, personnel of other school districts and the general public.

Ability to operate a variety of computers, servers, peripherals and specialized software:  utilize various hand tools; drive a vehicle to conduct work.

Ability to meet schedules and time lines.

Knowledge of practices, procedures and techniques involved in the installation, configuration, maintenance, troubleshooting, diagnosis and repair of computer hardware, software, netowkrs and peripherals.

Knowledge of computer hardware systems, operating systems, and software applications utilized by the District.

WORKING CONDITIONS:

Position requires sitting for extended periods of time, dexterity of hands and fingers to operate a keyboard, reaching overheard above the shoulders and horizontally, bending at the waist, hearing and speaking to communicate and provide information to others.  Position requires to lift, carry, pull or otherwise move objects between 10 and 50 pounds.

Moderate to high stress level.

ENVIRONMENTAL CONDITIONS:

Primarily indoor

Temperature – normal climate.  Occasional adverse weather conditions.

Chemical exposure – occasional:  solvents, cleaning agents

CONTACTS:

Daily contact with District staff and school site faculties.

Occasional contact with community members and outside agency personnel.

 EDUCATION AND EXPERIENCE:

Any combination equivalent to sufficient experience, training and/or education to demonstrate the knowledge and abilities listed above.  Typically, this would be gained through graduation from high school supplemented by college-level course work in computer science or related field and/or two years experience involving the installation, maintenance and repair of computer hardware, software and peripherals.

OCCUPATIONAL CERTIFICATES/LICENSES:

A+ Certification preferred

High school diploma or equivalent

Possession of valid California driver’s license

CPR certification

EMPLOYMENT STANDARDS:

Dexterity and physical condition to maintain a rigorous work schedule and meet standards of physical and mental health.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.