FAMILY SERVICE WORKER

ESSENTIAL DUTIES (continued)

• Performs a variety of related clerical functions in support for the preschool parents in relationship to social services needs, health and nutritional needs including but not limited to preparing correspondence, ERSEA and health folders, filing, answering the telephone, returning telephone calls, appointment scheduling, and greeting parents.
• Attend Los Angeles County Office of Head Start trainings/meetings, as necessary.
• Performs other related duties within job description.

QUALIFICATIONS

Knowledge of:

District, community, social services and other resources and organizations;

Multilingual and multicultural programs as required by the assignment;

Purpose, goals, and objectives of preschool programs; Appropriate program requirements

Ability to

1. Communicate effectively with parents, community and staff.
2. Understand and apply complex program guidelines and requirements.
3. Explain complex concepts and program requirements to others
4. Develop effective and cooperative working relationships with others.
5. Work independently with direction and supervision.
6. Exercise good judgment in solving problems.
7. Maintain case records and files and prepare reports.
8. Use computer equipment and software to accurately perform data input and produce assigned reports.
9. Work with conflicting goals and timelines.
10. Successfully pass and maintain a Certificate of Completion Audiometric Screening Training.
11. Successfully pass and maintain the Children’s Vision Screener Certification
12. Speak and read Spanish, and serve as an appropriate English-speaking model as required by the assignment;
13. Understand and carry out oral and written directions;
14. Establish and maintain cooperative community relationships;
15. Use correct English usage, grammar, spelling, punctuation and vocabulary;
16. Basic software such as database or spreadsheet and record keeping;
17. Basic computer usage and/or functions.

PHYSICAL DEMANDS

The physical requirements indicated below are examples of the physical aspects that this position classification must perform in carrying out essential job functions. 

Persons performing service in this position classification will exert 10 to 20 pounds of force frequently to lift, carry push, pull, or otherwise move objects. This type of work involves sitting some of the time, but will involve walking or standing for brief periods.

Perceiving the nature of sound, near and far vision, depth perception, providing oral information, having the manual dexterity to operate business related equipment, and handling and working with various materials and objects are important aspects of this job. There will also be exposure to communicable and infectious diseases that require universal caution.

Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of the job.

EXPERIENCE AND EDUCATION

Education requirements are an Associates (AA) Degree in Social Science, Social Work, related degree and/or 60 units from a post secondary educational institute or concurrent enrollment in college courses to achieve degree within three years or holds a Family Service Credential. Employees working toward the A.A. must complete 3 semester units per semester totaling 6 semester units per school year. Progress will be documented on an educational plan. Three years of working at least 3-6 hours per day with instructional, social service or related programs with some experience working with the public, parents, or social service participants. Relevant clerical experience, experience working with programs or regulations demonstrating an ability to learn program requirements in a reasonable time frame may be qualifying.

DESIRABLE

Family Services Credential

LICENSES OR OTHER REQUIREMENTS:

Valid California Driver’s License

First Aid and CPR Certification