Under the direction of the Chief Technology Officer, install, maintain and support Local Area Networks (LANs) technologies and resources, educational technologies, communications hardware including wide area network functionality and a variety of software applications; assist with the coordination of the District's computer information and provide technical assistance to District personnel. 

Education and Experience

• Bachelor’s degree from an accredited four year institution in information technology, computer programming, computer science, or other technology-related field.
• Certifications/Experience may be substituted for education.
• Minimum of three years of network system support experience 

Knowledge and Abilities

Knowledge of: Network operating systems and protocols including Cisco Switching and Routing, Network Design and Troubleshooting; network traffic analysis methodology and systems including Simple Network Management Protocol (SNMP); Packet Sniffing, Cisco operating system commands and configurations; network operating systems including Windows and Linux; Simple Mail Transport Protocol (SMTP), and other electronic mail systems; Active Directory and other directory services models including incorporation of LDAP applications and resources; technical operation of a variety of technology, peripheral equipment, communications hardware and a wide variety of software applications; training principles and techniques; oral and written communication skills; interpersonal skills using tact, patience and courtesy; technical aspects of field of specialty; proper lifting techniques.

Ability to: maximize network performance by monitoring network systems and making appropriate modifications; troubleshoot network problems and outages; schedule and perform system upgrades; collaborate with staff on network planning and system implementations; monitor and diagnose network issues at all levels including those from outside the enterprise; configure and deploy network switches, routers, and other equipment; maintain, manage, and extend Active Directory user and computer environment. Install, maintain and support microcomputer, LANs, educational technologies, communications hardware and a variety of software applications; assist with the coordination of the District's computer information function and provide technical assistance to District personnel; read, understand and apply technical and complex documents; learn and apply new concepts in computer systems; update and document procedures; work with users at various levels of expertise; establish and maintain cooperative and effective working relationships with others; understand and follow oral and written directions; plan and organize work; prioritize and schedule work; meet schedules and time lines; analyze situations accurately and adopt an effective course of action; maintain current knowledge of technological advances in the field; communicate effectively both orally and in writing; observe legal and defensive driving practices.

Licenses and other requirements

• Possession of a California Driver’s License and automobile insurance coverage or must have other reliable transportation to travel during course of employment