About the Organization:

The first charter high school in Silicon Valley, Downtown College Prep was founded in San Jose in 2000 with the belief that all students, regardless of background and prior academic achievement, can and should be prepared for college success. Through our singular commitment to college success, we ensure our largely low-income Latino students and families are fully supported in the pursuit of a college degree.

Our Vision:

Our vision is to ensure that more first-generation students have the vision, confidence, and academic skills to succeed in college and beyond, realizing their fullest potential and harnessing their power to become leaders in their field and community.

Purpose:

The Social Work Resource Coordinator (“Coordinator”) builds and supports the capacity of the organization and its schools to ensure four-year college eligibility and persistence for all students. This is achieved in this position by connecting students and families with the supports they need and reflecting DCP’s values, mission, and commitment to equity.  Through an explicit commitment to resource connection, community agency collaboration and engagement the Coordinator builds a robust system of supports for students and families.. 

Reporting to the Assistant Principal and Mental Health Counselor and serving as an integral member of the School Site Student Services Team, The Social Work Resource Coordinator will work closely with the Mental Health Counselor to provide resources, counseling and referrals to patients and families in various outpatient clinics and academic resources. The Social Work Resource Coordinator will screen students and families over the phone or in person. The Coordinator is integral in linking students and families to social work resources and other resources both inside and outside of the school context. 

The Coordinator will develop a results-oriented and highly effective in creating relationships with families, students and community and governmental agencies providing culturally responsive mental health, behavioral health, physical health and social services for the purposes of meeting student and family needs.. Ideal candidates are support and systems-oriented, bring expertise in social services and/or social work.  This person excels at building relationships, understanding the connection between core needs and academic support.  

Outcomes and Responsibilities Include:

Coordinate Support Services

• Seeks out and establishes community for delivering mental health services to our sites and supports the integration of this into the school systems

• Ability to interact effectively and compassionately with patients who have significant needs and communicate significant observations to admin and counseling staff. 
• Works directly with Assistant Principal, Dean of Students and Mental Health Counselor to identify clients in need of case management and care coordination support
• Document information regarding student care and behavior as required 
• Provides student and parent advocacy services in areas such as: housing, arranging for medical/mental health services, arranging transportation and providing a supportive relationship to student and families
• Collaborates with school site student services administration and counselors to coordinate mental health crisis response as needed
• Provides administrative support for school counseling referrals through follow-up with families and students
• Provides in the moment response and monitoring for students in crisis, connecting them and their families to necessary outside resources for support
• Provides parent education related to mental and behavioral health supports

Attendance

• Works in partnership with the school attendance clerks and Assistant Principals to support students and families struggling with truancy, chronic absenteeism or other attendance related issues.
• Provides parent education on attendance supports, positive outcomes of attendance, etc

Engagement and Restorative Practices 

• Utilizes restorative practices in the context of their support of students and families

Other Duties as Assigned

Key Qualifications:

• Deep commitment to and/or extensive experience serving low-income, first-generation college students
• Expertise in customer services at a social services agency, school or similar.

• Skilled at organizing and prioritizing in a demanding context to maximize student mental health and safety

• Demonstrates a high degree of emotional intelligence, self-reflection and humility, building trust proactively, and practicing service leadership 

• Strong analytical and communication skills

• Expertise in Google Suite, Microsoft Office
  
  
• Ability to work independently
  
  

• Bachelor’s Degree in social work, psychology or similar; Master's Degree or higher in Counseling, Social Work or a related field preferred

• PPS Credential or eligibility for PPS Credential in School Social Work or School Counseling highly desirable
• Bilingual in Spanish and/or Vietnamese highly desirable

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to speak and listen for extended periods. The employee is also required to sit or stand for long periods, and to regularly  walk; use hands or fingers to handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and move up to 25 pounds. Specific vision abilities required for this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is further required to have the physical, mental, and emotional stamina to fully perform the duties and responsibilities of the position, and the mental acuity to collect, evaluate, and interpret data; to reason; to define problems; to establish facts; to draw valid conclusions; and to make effective judgments and decisions.

Work Environment:

The work environment characteristics are representative of those in a normal office, building, classroom/school setting which one might encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

FLSA: Exempt

This position description intends to describe the general nature and level of work being performed by people assigned to this position.  It is not intended to include all duties and responsibilities.  The order in which duties and responsibilities are listed is not significant. Also, this job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.