Technology Services Technician I at Anaheim Union High School District
Job Summary
Job Summary
GENERAL ESSENTIAL DUTIES Installs, maintains, sets up and operates a diverse range of technology equipment including, but not limited to, computer systems and peripherals, video technology systems, and audio-visual equipment; maintains server(s); adds and modifies user settings for access to school servers; ensures backup devices are configured and operate properly; performs proper backup procedures as required; loads computer software on servers and computers; sets up and configures new and existing instructional and administration for Windows computers; performs software updates as required; oversees maintenance, security, surplus, and proper usage of technology equipment; troubleshoots and maintains common technology equipment problems; including the replacement of damaged, non-working or missing parts; troubleshoots and resolves basic network problems. Serves as an on-site resource person for school-site users of technology equipment; assists staff and students in the use, operation, and troubleshooting of operating systems and application software packages; responds to hardware and software service requests determines appropriate course of action and communicates with appropriate district-level technology support staff and/or vendors to facilitate service and/or repair; confers with staff, users, and management to establish requirements for new systems or modifications; communicates school site technology networking concerns and problems to appropriate district-level technology support staff. Keeps and maintains an accurate inventory of school-site technology equipment, including the tagging of technology assets; keeps and maintain an accurate log of all equipment replacements; maintains records on all technology service requests; schedules and coordinates the use of technology equipment on the school campus; attends scheduled meetings with district-level technology support staff; assist on-site personnel in the development and implementation of training
Requirements / Qualifications
EDUCATION: Graduation from high school, supplemented by specialized training in basic computer programming or a related field. Computer-related Associate of Arts degree preferred but not required. A+/Network+/IC3/MCP certification is desirable. EXPERIENCE: Two years of responsible work experience in the operation and management of technology systems and equipment. LICENSES AND OTHER REQUIREMENTS: Possession of a valid, appropriate California driver's license at time of appointment, and throughout employment in a position in this classification. Proof of current California auto liability insurance at time of appointment, and throughout employment in a position in this classification. Personal transportation for job-related travel throughout the District.
Requirements / Qualifications
EDUCATION: Graduation from high school, supplemented by specialized training in basic computer programming or a related field. Computer-related Associate of Arts degree preferred but not required. A+/Network+/IC3/MCP certification is desirable. EXPERIENCE: Two years of responsible work experience in the operation and management of technology systems and equipment. LICENSES AND OTHER REQUIREMENTS: Possession of a valid, appropriate California driver's license at time of appointment, and throughout employment in a position in this classification. Proof of current California auto liability insurance at time of appointment, and throughout employment in a position in this classification. Personal transportation for job-related travel throughout the District.
Comments and Other Information
*The eligibility list created by this recruitment may be used to fill both substitute and permanent positions.*
- 100% employer contribution towards employee and family premiums
- Award-winning schools
- Community with World-famous attractions
BASIC FUNCTION
Under the direction of a school site principal or the Director of Information Systems, maintain school site computers, associated peripherals, and other technology equipment; provide technical support to school site administration, staff, and students; and be a liaison between school site personnel and district-level technology support staff; performs related duties as assigned.
Comments and Other Information
*The eligibility list created by this recruitment may be used to fill both substitute and permanent positions.*
- 100% employer contribution towards employee and family premiums
- Award-winning schools
- Community with World-famous attractions
BASIC FUNCTION
Under the direction of a school site principal or the Director of Information Systems, maintain school site computers, associated peripherals, and other technology equipment; provide technical support to school site administration, staff, and students; and be a liaison between school site personnel and district-level technology support staff; performs related duties as assigned.