Financial Aid Coordinator
Salary: $30.37 - $38.04 Hourly
Location: Yucaipa, CA
Job Type: Full Time
Department: Financial Aid
Job Number: 00549
Closing:9/29/2021 4:30 PM Pacific
Mission StatementCHC: The mission of Crafton Hills College is to advance the educational, career, and personal success of our diverse campus community through engagement and learning.
Summary DescriptionClass specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job; however, any additional duties will be reasonably related to this class.
Under general supervision of the Director of Financial Aid or assigned administrator, coordinates various financial aid processes within primary responsibility in a specialized area, according to established policies, procedures, federal and state guidelines; assists students in applying for financial aid; and coordinates operations and activities within the Financial Aid Office.
This class is characterized by the performance of a variety of duties requiring considerable experience in the application and interpretation of regulations and policies governing financial aid programs and office operations. Exercises independent judgment with minimal direct supervision.The following duties are typical for this classification• Administers and reconciles financial aid and scholarship programs at assigned college; collects student data and provides information about financial aid programs and program eligibility to students; assists students in filling out scholarship and FAFSA applications.• Oversees student award process; computes aid eligibility using established criteria delineated by state and federal guidelines and District policies; awards and/or makes adjustments to state, federal and scholarship awards.• Coordinates administration of Cal Grant B and C programs according to established procedures and State policies.• Coordinates administration of the Chafee Grant program in accordance with State regulations.• Coordinates scholarship program through determination of eligibility and selection of recipients; communicates with awardees and donors; receives and processes funds from donors and arranges for payment to scholarship recipients.• Prepares and maintains records related to the administration of financial aid and scholarship programs according to department procedure; assists in compiling data for the annual funding application, Fiscal Operations Report, Basic Grant Report, and the Cal grant B and C year-end report.• Coordinates the federal work study program on and off campus; coordinates the allocation of positions to campus departments; processes job orders and payroll documents; oversees the placement of students in available positions; monitors departmental usage of positions.• Oversees Financial Aid Office operations; provides work direction to part time and student personnel; coordinates schedules and time lines; recommends changes to improve operational efficiency; may supervise the office operations in the absence of the supervisor.• Coordinates assignment of dates, facilities, presentations, orders, and secures special services and equipment for classes and presentations, including audio-visual equipment and materials from local high schools and related organizations. Prepares materials including, applications, handouts, presentation materials and financial aid consumer information.• Serves as a financial aid liaison for the college with the off-campus centers providing financial aid outreach to low-income or disadvantaged communities; recruits students to apply for financial aid; disseminates financial aid program information to high schools, local agencies, and the public; conducts presentations regarding scholarships, financial aid program services and opportunities.• Assists financial aid applicants in completing various forms and applications; provides information on admissions, scholarships, financial aid and registration policies and procedures; counsels students on all aspects of student financial aid including, but not limited to, satisfactory academic progress, eligibility, appeals, scholarships, rules and regulations; monitors financial aid applicant results.• Works cooperatively and collaboratively with auxiliary programs and other related services.• Coordinates the scholarship application and selection process for on and off campus scholarships; Reviews submitted scholarship applications, selects members of the scholarship committee, and awards scholarships to prospective and continuing students. Maintains financial aid and scholarship documentation, student records, website, social media, and any other mode of communication for tracking student financial aid and/or scholarship records.• Completes all scholarship program certification reports for student funding requests.• Coordinates administration of Dream Act application processes in accordance with State regulations.• Coordinates, plans, develops and conducts internal and external presentations or workshops on and off campus to provide any, prospective and continuing students with specialized assistance and information on financial aid and scholarships, to inform student of program requirements and appropriate deadlines.• Keeps abreast of current federal and state regulations and guidelines pertaining to financial aid and scholarships.• Meets with and communicates with scholarship donors, the San Bernardino Valley Community college Foundation, academic/career counselors, high school counselors, student service personnel, business leaders, social service agencies, community resources, educational institutions and other to coordinate campus, state and federal scholarship programs.• Coordinates accurate transmittals and disbursements for Title IV programs within the Financial Aid Office;• Maximizes the use of information technology to ensure rules are set-up and function throughout each award year.• Imports all classifications of Institutional Student Information Report's (ISIR's) into Datatel system.• Ensures communication management is properly working and generating missing information letters/emails correctly.• Processes financial aid applications (packaging) and scholarship forms according to established procedures; student's academic progress in accordance with office policy's and federal regulations; request transcripts, records and other data needed to determine status of financial aid applications, and adheres to the requirements of FERPA as it applies to student records.• Maintain current knowledge of a variety of complex regulations, requirements and policies related to assigned specialty area.• Develop and maintain forms, spreadsheets, databases, handbooks, manuals and other written materials to facilitate student coordination.• Coordinates the scheduling of fund disbursements and the distribution of loan checks.• Assists in the development of student budgets, and in developing Financial Aid department policy.• Performs related duties as required.
QualificationsThe following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
Knowledge of:
• State and federal student financial aid processes and procedures including federal and state laws and regulations regarding the various duties of the Financial Aid Office.• SB 1456 and SSSP policies and procedures.• State and federal student financial aid processes and procedures including federal and state laws and regulations, including Title 5 and applicable sections of the California Education Code.• Procedures for processing computer applications in financial aid.• Disbursement procedures and reconciliation process for federal and state aid.• Human relations skills, methods, and techniques to conduct interviews, convey technical information, resolve conflicts, and facilitate problem resolution.• Student support services and special services for students.• Mathematical principles and practices.• Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.• Principles and procedures of record keeping and filing.• Principles of business letter writing and basic report preparation.• Correct English usage, grammar, spelling, punctuation and vocabulary.
Ability to:
• Interpret state and federal guidelines pertaining to financial aid programs.• Determine eligibility of students for financial assistance through analysis and interpretation of data and guidelines.• Work with people who have economic, cultural or language barriers.• Properly handle difficult, sensitive, and confidential situations and materials.• Plan, organize and prioritize work in order to meet schedules and timelines.• Maintain current, accurate and confidential records and files including financial records.• Independently prepare reports, correspondence and memoranda.• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.• Coordinate the Financial Aid Outreach Program including materials development, facility assignment, and presenter selection.• Develop a variety of financial aid marketing and promotional material.• Interact successfully and cooperatively with students and families of diverse ethnic and economic backgrounds.• Make oral presentations to a wide variety of audiences.• Create effective community financial aid outreach and educational tools.• Adapt to changing technology and learn functionality of new equipment and systems.• Type or enter data at a speed necessary for successful job performance.• Understand and follow oral and written instructions.• Communicate clearly and concisely, both orally and in writing.• Establish and maintain effective working relationships with those contacted in the course of work.• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.• Work confidentially with discretion.• Train and provide work direction to others.• Work varied schedules, to include nights and weekends.
Education and Experience Guidelines
Education/Training: An Associate's degree in Business, Management, Social Sciences and Human Services or a related field from an accredited college or university.
Experience: Three (3) years of increasingly responsible experience within the Financial Aid field.
Desired Qualifications:
• Three years of increasingly responsible duties working with Direct Student Loan Programs, both subsidized and un-subsidized student loans.• Two years coordinating a scholarship program that includes determination of recipients, processing funds, and arranging payments.• Experience with software such as AcademicWorks.• Experience with DATATEL/ COLLEAGUE.
Physical Demands and Working EnvironmentEnvironment: Work is performed primarily in a standard office setting.Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.Vision: See in the normal visual range with or without correction; vision sufficient to read computer screens and printed documents; and to operate assigned equipment.Hearing: Hear in the normal audio range with or without correction.
To apply, visit: https://apptrkr.com/2505492
The San Bernardino Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
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