SOUTH SAN FRANCISCO UNIFIED SCHOOL DISTRICT CLASS TITLE: SCHOOL COMMUNITY LIAISON BASIC FUNCTION: Under the direction of an assigned supervisor, promote and coordinate the delivery of services to identified students and parents through involvement in various school programs and other activities; perform liaison duties between schools and parents; refer families to local agencies or school services as appropriate; locate and identify students and families in accordance with established guidelines; prepare and maintain related files, records and reports. REPRESENTATIVE DUTIES: ESSENTIAL DUTIES: Promote and coordinate the delivery of services to identified students and parents through involvement in various school programs and other activities; prepare and maintain a variety of files, records and reports related to assigned functions. Provide information and materials to parents to assist them in utilizing community services and resources; assist parents with filling out forms and documents; refer families to local agencies or school services as appropriate; locate and identify students and families in accordance with established guidelines. Perform liaison duties between school, community resources and agencies and parents; communicate with parents regarding student performance including attendance, behavior, academic achievement, health and medical problems; participate in Individual Education Plan (IEP) meetings as assigned. Administer language assessment tests in a designated second language as assigned by the position; correct and score tests; notify parents of test results; determine student level of proficiency for placement. Facilitate family participation in various activities; identify and encourage recruitment of parent volunteers; explain and assist in determining program eligibility; arrange parent activities including recruitment, training, and scheduling. Unite outside organizations, schools and families; inform community agencies of available school services; resolve issues or concerns as needed; contact community businesses to obtain donations and plan activities. Translate written materials from English to a second language as assigned by the position; provide oral translation for telephone calls, conferences and other meetings as assigned. Perform a variety of clerical duties including typing, answering telephones, filing, duplicating materials and composing correspondence. Schedule and make home visits to acquire information and discuss school-related problems such as absenteeism, behavior problems and other matters; drive a vehicle to conduct work. Represent the District at a variety of school and community meetings; attend workshops and conferences as assigned. Participate in establishing working relationships with social service and family service organizations. Operate a variety of office equipment including a computer and assigned software. OTHER DUTIES: Provide assistance to front office school site staff as directed. Perform related duties as assigned. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Community resource organizations including various Federal, State and County agencies. Modern office practices, procedures and equipment. Record-keeping techniques. Correct oral and written usage of English and a designated second language. Interpersonal skills using tact, patience and courtesy. Telephone techniques and etiquette. Oral and written communication skills. Basic public relations techniques. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of students. ABILITY TO: Learn policies and objectives of assigned program and activities. Perform liaison duties between schools and parents. Determine program eligibility based on applications and supporting documentation. Plan, organize and implement student and family services activities and programs. Communicate effectively both orally and in writing. Locate and identify students and families in accordance with established guidelines. Read, write, translate and interpret English and a designated second language. Operate a variety of office equipment including a computer and assigned software. Work independently with little direction. Type or input data at 30 words per minute from clear copy. Analyze situations accurately and adopt an effective course of action. Establish and maintain cooperative and effective working relationships with others. Maintain records and prepare reports. Read, interpret and explain applicable rules, regulations, policies and procedures. EDUCATION AND EXPERIENCE: Any combination equivalent to: graduation from high school and one year of experience working in an instructional or community service program or related field. LICENSES AND OTHER REQUIREMENTS: Valid California driver’s license and proof of current California auto liability insurance at time of appointment, and throughout employment in this classification. Personal automobile for job-related travel. Incumbents in this classification are required to speak, read and write in a designated second language. WORKING CONDITIONS: ENVIRONMENT: Office environment. Driving a vehicle to conduct work. PHYSICAL DEMANDS: Dexterity of hands and fingers to operate a computer keyboard. Hearing and speaking to exchange information in person and on the telephone. Seeing to read a variety of materials. Sitting for extended periods of time.