HAYWARD UNIFIED SCHOOL DISTRICT CLASS TITLE: ATTENDANCE CLERK BASIC FUNCTION: Under the direction of an assigned supervisor, perform a variety of duties related to attendance accounting and record-keeping at an assigned school site; verify excused and unexcused absences; operate a computer and assigned software to enter and update attendance information. REPRESENTATIVE DUTIES: ESSENTIAL DUTIES: Perform a variety of duties related to attendance accounting and record-keeping at an assigned school site; provide for accurate reporting for daily attendance of students; distribute and collect daily attendance sheets; process and verify student absence information from parents, teachers and others. Utilize a computer and assigned student information system to scan or input attendance documents and related data; generate periodic attendance accounting reports including mandated Average Daily Attendance (ADA) reports. Verify excused and unexcused absences; process and verify student absence information from parents, teachers and others; issue admittance forms to students who are late or are returning after an absence; input reason for absence or late arrival into computerized system. Communicate with students and parents regarding attendance and related issues; place and receive phone calls and receive notes regarding student absences; record receipt of notes and incoming telephone calls. Answer telephones and greet visitors; provide student attendance information to staff, parents and outside agencies as requested; respond to complex or difficult questions; deliver messages from parents to students as necessary. Assure that absent students deliver excuse notes to attendance offices; contact parents and guardians if excuse notes are not received; refer students to counselors as appropriate; set up conferences with parents, teachers, administrators and counselors as necessary. Assist administrators in identifying and resolving problems of students with frequent absenteeism. Issue off-ground passes and admittance slips to students with a valid note from parents or guardians. Operate a variety of office equipment including a typewriter, calculator, copier and typewriter. Perform a variety of clerical support duties including typing, filing, scheduling appointments, duplicating and maintaining school records. Issue and receive necessary student forms; verify returned forms for accuracy and completeness; update student emergency cards. Prepare and maintain a variety of student records and files and specialized attendance files; maintain confidentiality of sensitive and privileged information. Administer basic first aid to students as necessary; issue passes to ill or injured students to leave school grounds; administer medication in accordance with physician instructions and collective bargaining contract guidelines. OTHER DUTIES: Assist with various school office functions such as student registration, substitute teacher orientation and counseling as assigned by the position. Attend a variety of meetings and conferences related to assigned activities. Perform other duties, related to the job, as assigned. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Modern office practices, procedures and equipment. Telephone techniques and etiquette. Record-keeping and filing techniques. Operate a computer and assigned software. Correct English usage, grammar, spelling, punctuation and vocabulary. Oral and written communication skills. Basic math. ABILITY TO: Learn methods, procedures, policies and terminology used in accounting for student attendance enrollment. Learn District organization, operations, policies and objectives. Learn applicable laws, codes, rules and regulations related to assigned activities. Answer telephones and greet visitors. Type at 30 words per minute from clear copy. Meet schedules and time lines. Maintain a variety of records and files. Perform clerical duties such as typing, filing and duplicating materials. Complete work with many interruptions. Learn to administer basic first aid. Make routine mathematical calculations. Make decisions in situations involving clearly outlined procedures. Understand and follow oral and written instructions. Verify accuracy and completeness of documents and process data. EDUCATION AND EXPERIENCE: Any combination equivalent to: graduation from high school and one year of general clerical experience involving public contact. LICENSES AND OTHER REQUIREMENTS: Possession of a valid First Aid Certificate issued by an authorized agency within six months of employment. WORKING CONDITIONS: ENVIRONMENT: Office environment. Constant interruptions. PHYSICAL DEMANDS: Dexterity of hands and fingers to operate a computer keyboard. Hearing and speaking to exchange information in person or on the telephone. Sitting or standing for extended periods of time. Seeing to read a variety of materials. Bending at the waist, kneeling or crouching to file materials.