Technology Support Specialist I at Hayward Unified School District
About the Employer
The Hayward Unified School District is committed to educational equity so that every student realizes their innate potential, becoming a lifelong learner and having a positive impact on their community. Our mission is to draw from our community’s rich diversity in order to create engaging and equitable educational experiences for students, delivered in a safe and supportive environment. This environment supports inclusion, anti racism through an ethnic studies learner orientation and growth mindset. HUSD believes the responsibility for student success is broadly shared by district staff, families, our community, and our students’ own efforts. Each HUSD student deserves respectful learning environments in which diversity is valued and contributes to successful academic outcomes. We seek equity-minded applicants who demonstrate they understand the benefits diversity brings to an educational community. We look for applicants who: - Reflect our diverse community - Value and intentionally promote diversity and consciousness of difference - Empower students furthest from opportunity - Demonstrate cultural competence and cultural humility - Believe that all people have the right to an education and work environment free from fear, harassment, or discrimination - Actively seek to disrupt institutional and/or systemic barriers that adversely impact historically marginalized communities - Foster students’ potential to become global citizens and socially responsible leaders.
Job Description / Essential Elements:
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CLASS TITLE: TECHNOLOGY SUPPORT SPECIALIST I
BASIC FUNCTION:
Under general supervision, troubleshoots, repairs and operates technology systems and related peripherals. Performs operations involved in a variety of technology media output.
REPRESENTATIVE DUTIES:
ESSENTIAL DUTIES:
1. Perform validated media input utilizing a variety of technology systems and peripherals.
2. Operates and performs general technology and administrative tasks associated with the operation and support of technology equipment.
3. Provide web services support.
4. Prepare process and configure general technology systems to produce a variety of output media to include but not limited to reports, lists, forms and labels as requested.
5. Troubleshoot, repair, monitor, backup and escalate a variety of technology related systems.
6. Serve as project team member on a variety of technology related projects.
OTHER DUTIES:
Assist other departments with special projects as assigned. Perform other related duties with respect to position as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Principles, methods, procedures and tools used in the operation and repair of technology systems.
Media control procedures and media entry operations.
Back-up techniques, procedures and systems.
A variety of technology production systems.
Effective oral and written communication skills.
Principles and practices of technology systems.
ABILITY TO:
1. Perform a variety of technology operations in the production of media output and web services support.
2. Perform quality assurance, maintain and monitor logs and perform technology systems backup.
3. Input, process and produce a variety of media production according to established procedures and timelines.
4. Communicate effectively both orally and in writing as a project team member.
5. Operate technology systems properly and efficiently.
6. Establish and maintain cooperative and effective working relationships with others.
EDUCATION AND EXPERIENCE:
Any combination equivalent to: graduation from high school and two years experience in technology systems. A+ certification is highly desirable.
WORKING CONDITIONS:
ENVIRONMENT:
Indoor and outdoor work environment.
Driving a vehicle to conduct work.
PHYSICAL DEMANDS:
Dexterity of hands and fingers to operate hand tools, computer keyboards and other assigned equipment.
Ability to reach overhead and horizontally.
May include climbing ladders and working from heights.
Sitting or standing for extended periods of time.
Lifting and carrying moderately heavy equipment.
Bending at the waist, kneeling or crouching.
Seeing to perform cable duties; having color vision.
Created: June 27, 2006
Requirements / Qualifications
For more information on Requirements/Qualifications, please contact the employer.
Comments and Other Information
For more information on Comments and Other Information, please contact the employer.
Comments and Other Information
Non-Discrimination Policy
Hayward Unified School District (HUSD) is committed to equal opportunity for all individuals in education. District programs, activities, and practices shall be free from discrimination and harassment based on race, color, ancestry, national origin, ethnic group identification, immigration status, age, religion, marital or parental status, pregnancy status, physical or mental disability, sex, sexual orientation, gender, gender identity or expression, or genetic information; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. If a complainant is unable to put a complaint in writing due to conditions such as a disability or illiteracy, district staff shall assist him/her in the filing of the complaint.
If you believe you have been subjected to discrimination, harassment, intimidation, or bullying you should immediately contact the school site principal and/or their supervisor. See the links below for more information on complaint management, Title IX, and Uniform Complaint Procedures and forms. For Uniform and Title IX Complaints, please contact Dr. Michelle Pérez at (510) 784-2600, ext 72562 or amperez@husd.us. The address is 24411 Amador Street, Hayward, CA 94544. A copy of HUSD Uniform Complaint Board Policy along with the Uniform Complaint Administrative Regulations and the HUSD non-discrimination policy are available, free of charge, upon request.
TITLE IX | BULLYING | UNIFORM COMPLAINTS | NONDISCRIMINATION POLICIES | TITLE II CCR
AMERICANS WITH DISABILITIES ACT | SEXUAL HARASSMENT POLICIES
Comments and Other Information
Non-Discrimination Policy
Hayward Unified School District (HUSD) is committed to equal opportunity for all individuals in education. District programs, activities, and practices shall be free from discrimination and harassment based on race, color, ancestry, national origin, ethnic group identification, immigration status, age, religion, marital or parental status, pregnancy status, physical or mental disability, sex, sexual orientation, gender, gender identity or expression, or genetic information; the perception of one or more of such characteristics; or association with a person or group with one or more of these actual or perceived characteristics. If a complainant is unable to put a complaint in writing due to conditions such as a disability or illiteracy, district staff shall assist him/her in the filing of the complaint.
If you believe you have been subjected to discrimination, harassment, intimidation, or bullying you should immediately contact the school site principal and/or their supervisor. See the links below for more information on complaint management, Title IX, and Uniform Complaint Procedures and forms. For Uniform and Title IX Complaints, please contact Dr. Michelle Pérez at (510) 784-2600, ext 72562 or amperez@husd.us. The address is 24411 Amador Street, Hayward, CA 94544. A copy of HUSD Uniform Complaint Board Policy along with the Uniform Complaint Administrative Regulations and the HUSD non-discrimination policy are available, free of charge, upon request.
TITLE IX | BULLYING | UNIFORM COMPLAINTS | NONDISCRIMINATION POLICIES | TITLE II CCR
AMERICANS WITH DISABILITIES ACT | SEXUAL HARASSMENT POLICIES
Application Deadline
8/11/2021 5:00 PM Pacific
Date Posted
7/29/2021
Number of Openings
1
Salary
Add'l Salary Info
$37.74 - $41.67 on a five-step salary schedule
Length of Work Year
Annual
Employment Type
Full Time