Help Desk Operator, Vacancies CL-37 & 38-21 DEADLINE DATE: 8/13/2020 - 5:00 PM PST at Stanislaus County Office of Education
About the Employer
Working at the Stanislaus County Office of Education (SCOE) is an enriching experience, driven by a commitment to educational excellence and community impact. SCOE provides a dynamic work environment where employees play a crucial role in providing services and managing programs benefitting families and the community. SCOE fosters a culture of innovation and collaboration, encouraging staff to contribute their ideas and expertise to initiatives that positively influence student success. SCOE's emphasis on professional development ensures that employees have ample opportunities for continuous learning and growth, supporting their career advancement. With a dedication to inclusivity and a supportive workplace culture, SCOE offers an ideal setting for individuals passionate about education to make a meaningful difference in the lives of students.
Requirements / Qualifications
EdJoin Application. Any combination equivalent to: Completion of an Associate of Arts degree in a computer-related field and pass the Stanislaus County Office of Education written examination for Help Desk Operator. REQUIRED DOCUMENTS: Please attach a copy of your college/university transcripts. Valid California driver's license. ADDITIONAL DOCUMENTS: The following documents are not required at the time of application but will be required of the selected applicant prior to employment: Department of Justice Fingerprint clearance, Tuberculosis Skin Test clearance & Pre-Employment Physical/Drug Screen clearance. Must be at least 18 years of age.
Requirements / Qualifications
EdJoin Application. Any combination equivalent to: Completion of an Associate of Arts degree in a computer-related field and pass the Stanislaus County Office of Education written examination for Help Desk Operator. REQUIRED DOCUMENTS: Please attach a copy of your college/university transcripts. Valid California driver's license. ADDITIONAL DOCUMENTS: The following documents are not required at the time of application but will be required of the selected applicant prior to employment: Department of Justice Fingerprint clearance, Tuberculosis Skin Test clearance & Pre-Employment Physical/Drug Screen clearance. Must be at least 18 years of age.
Comments and Other Information
BASIC FUNCTION: Receives general supervision from the Technology Services and/or Information Systems Department Director. Performs a wide variety of duties and support activities for staff within the County Office departments and in the districts, provides Help Desk technical and computer operator support; performs other related duties as required. May exercise functional and time management coordination with department staff.
EDUCATION AND EXPERIENCE: Any combination equivalent to: Completion of an Associate of Arts degree in a computer-related field and pass the Stanislaus County Office of Education written examination for Help Desk Operator. A minimum of two years of experience providing technical assistance in the use of computer systems, is desirable.
BENEFITS: A Benefit Entitlement for health, dental and vision coverage is available for positions that are at least 4 hours per day. The amount of the entitlement is based on the number of hours worked per day.
APPLICATION PROCEDURES: Application will not be considered unless completed in full. If the application does not provide enough space for your work history, you may include an attachment with additional work history. USE SAME FORMAT AS THE WORK HISTORY SECTION ON THE APPLICATION.
Screening is based on information provided on the application (Resumes are not reviewed for min. screening.) Complete the application THOROUGHLY and be SPECIFIC. (Meeting the minimum qualifications for a position does not assure the candidate of an interview.)
APPLICANTS REQUIRING ASSISTANCE OR HAVING DIFFICULTY SUBMITTING THEIR ON-LINE APPLICATION MAY CONTACT THE ED-JOIN HELP DESK AT (888) 900-8945 Monday - Friday, 8:00 AM – 5:00 PM FOR ASSISTANCE.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION, AMERICANS WITH DISABILITIES ACT EMPLOYER
Comments and Other Information
BASIC FUNCTION: Receives general supervision from the Technology Services and/or Information Systems Department Director. Performs a wide variety of duties and support activities for staff within the County Office departments and in the districts, provides Help Desk technical and computer operator support; performs other related duties as required. May exercise functional and time management coordination with department staff.
EDUCATION AND EXPERIENCE: Any combination equivalent to: Completion of an Associate of Arts degree in a computer-related field and pass the Stanislaus County Office of Education written examination for Help Desk Operator. A minimum of two years of experience providing technical assistance in the use of computer systems, is desirable.
BENEFITS: A Benefit Entitlement for health, dental and vision coverage is available for positions that are at least 4 hours per day. The amount of the entitlement is based on the number of hours worked per day.
APPLICATION PROCEDURES: Application will not be considered unless completed in full. If the application does not provide enough space for your work history, you may include an attachment with additional work history. USE SAME FORMAT AS THE WORK HISTORY SECTION ON THE APPLICATION.
Screening is based on information provided on the application (Resumes are not reviewed for min. screening.) Complete the application THOROUGHLY and be SPECIFIC. (Meeting the minimum qualifications for a position does not assure the candidate of an interview.)
APPLICANTS REQUIRING ASSISTANCE OR HAVING DIFFICULTY SUBMITTING THEIR ON-LINE APPLICATION MAY CONTACT THE ED-JOIN HELP DESK AT (888) 900-8945 Monday - Friday, 8:00 AM – 5:00 PM FOR ASSISTANCE.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION, AMERICANS WITH DISABILITIES ACT EMPLOYER
Application Deadline
8/13/2020 5:00 PM Pacific
Date Posted
8/6/2020
Number of Openings
2
Add'l Salary Info
$24.49 - $30.20/HR. (Range 14, CSEA Classified Regular Salary Schedule) Please note: Initial salary placement is restricted to a maximum of Step 3 ($27.25/HR) for external applicants. (Article 14.9, CSEA Articles of Agreement)
Length of Work Year
261 days/year, 5 days/week, 8 hours/day (8:00 AM - 5:00 PM)
Employment Type
Full Time
PROGRAM
Technology Services, TLR
LOCATION
1100 H Street, Modesto, CA, 95354
TEST INFORMATION FOR ALL APPLICANTS
Help Desk Operator Test will be August 17, 2020. Further information will be emailed to the applicants once they apply.
FOR ASSISTANCE WITH YOUR ED-JOIN APPLICATION
Applicants experiencing difficulty submitting your Ed-Join application or scanning and attaching documents, you may contact the EDJOIN HELP DESK AT 1-888-900-8945 Monday – Friday from 8:00 AM – 5:00 PM
CHECK YOUR E-MAIL ACCOUNT
ALL APPLICANTS will be notified BY E-MAIL of the status of their application after the screening/interview process. Check the e-mail account listed on your Ed-Join Application.