SUMMARY Provides technical assistance and training for intermediate, high school or Adult Education attendance office and prepares and accounts for complex attendance reports in accordance with the California Education Code. NATURE AND SCOPE Under the supervision of a site level administrator, independently oversees the attendance program for a site. Performs accounting and recordkeeping duties related to the maintenance of complex attendance records. Position requires a high degree of accuracy and accountability. Accuracy of reports and records may have a direct impact on school funding. Timeliness of reports is critical, requiring the ability to organize and prioritize work. Incumbents in this position interact with parents and students to clear or verify absences. Interactions may be confrontational and/or stressful. Also requires routine interaction and communication with the normal range of contacts seen in a school office setting. DISTINGUISHING CHARACTERISTICS This is a technically oriented recordkeeping position in the accounting support series. May advance to higher level accounting, clerical, office coordination, or secretarial positions. May require additional knowledge, education and/or experience for advancement to higher levels. ESSENTIAL TYPES OF DUTIES (Examples) • Provides technical assistance concerning school attendance. Revises and implements procedures to assure accurate and timely attendance reporting activities. • Accounts for technical computer operations related to attendance. Edits and revises data, generates information and reports as requested according to established timelines. Assists auditors and accounts for data as necessary. May include data entry of related student information. • Provides clerical assistance to administrators and other staff as required. Records Independent Study agreements and related documents as assigned. • Communicates with students, parents, faculty, administrators and authorities regarding attendance, discipline, truancy and suspension. Makes and receives phone calls and notes regarding student absences. Receives and relays messages to students and parents as necessary. Receives phone calls from concerned and irate parents. • Prepares and maintains a variety of lists, records and reports regarding student attendance, tardiness, truancy, suspension and discipline. • Refers serious attendance problems according to established procedures. Assists in identifying and resolving problems of students with frequent absenteeism. • Assists students, staff and visitors at counter as necessary. • Issues and verifies student off-campus passes. • Performs other duties as required to accomplish the objectives of the position. QUALIFICATIONS Knowledge and Skills: Requires strong record keeping, office organization and clerical skills. Must have good computer skills including word processing and data entry. Requires a thorough knowledge of attendance reporting procedures and regulations. Understanding of basic accounting procedures is necessary. Incumbent must have a thorough understanding of applicable District policies and procedures and State Education Codes. Requires above average communication skills sufficient to interact in both formal and informal settings. Abilities: Requires the ability to oversee the maintenance of records and reports consistent with defined requirements. Must be able to interact with a wide range of formal and informal contacts with discretion, tact and diplomacy. Must be able to diffuse confrontational situations. It is essential that the incumbent in this position maintain the confidentiality of student records and information. Must be able to perform all of the clerical and record keeping duties of the position including operation of computer software programs. Must be able to work well independently and as part of a team. Physical Abilities: Position involves standing, walking, stooping, and occasional carrying and lifting of lightweight materials (up to 20 pounds). May be required to sit for extended periods of time. Requires visual acuity and depth perception to recognize words and numbers; and hand and finger dexterity and hand/eye coordination to use a computer keyboard and common office equipment. Requires speaking and hearing ability sufficient to hear over a phone and carry on conversations. Education and/or Experience: High School diploma or equivalent required. Additional clerical, accounting or business training/education preferred. Minimum of two years of increasingly responsible clerical or recordkeeping experience, with one year in a school office, is strongly preferred. Approved by Personnel Commission 04/09/02 Approved by Governing Board 03/27/02