IT Technician at Santa Margarita Catholic High School
About the Employer
Santa Margarita Catholic High School offers a coeducational, college-preparatory education developing students who are people of faith, skilled lifelong learners, healthy individuals and involved citizens of the world. Under the leadership of the Diocese of Orange, the school's 420-acre campus is nestled in the picturesque Saddleback Valley Mountains in Rancho Santa Margarita.
Job Summary
Job Summary
Information Technology Technician Santa Margarita Catholic High School is accepting applications for an IT Technician Information Technology Technician reports to the Director of IT Responsibilities include but are not limited to: 1. Provide excellent customer service to students, faculty, and staff to help resolve their technology issues. 2. Set up computers out of box; to include: assembly, format hard drive, set CMOS, install Operating system and network protocols. 3. Install and configure current campus wide software and licensed products as requested. 4. Diagnose computer problems. Ascertain if problem is related to cabling, wifi, software, hardware, or user and then assist in the correction of the situation. 5. Replace or install hard drives, video cards, network cards, memory, and other parts as needed. 6. Assist users having difficulty with computer problems: may be configuration issues, may be user training on software needed, may be hardware problem, or may be other technology related problem. 7. Assist users in setting up their workspace or mobile computing device, including, but not limited to: printer drivers, desktop icons, and other approved peripherals. 8. Document status and completion of work tickets. 9. Coordinate equipment shipments to/from vendors. 10. Assist with other technology related problems and setups as needed and/or assigned by the Information Technology Director. 11. Technology Committee member responsible for development, coordination, and implementation of school strategic technology planning. 12. To perform any other duties as assigned by the Principal, Assistant Principal of Student Services and/or Director of IT.
Requirements / Qualifications
Santa Margarita Catholic High School is accepting applications for an IT Technician. This is a full-time, non-exempt position. Duties include, but not limited to: Provide excellent customer service to students, faculty, and staff to help resolve their technology issues. Set up computers out of box; to include: assembly, format hard drive, set CMOS, install Operating system and network protocols. Install and configure current campus wide software and licensed products as requested. Diagnose computer problems. Ascertain if problem is related to cabling, wifi, software, hardware, or user and then assist in the correction of the situation. Replace or install motherboards, hard drives, video cards, network cards, memory, and other parts as needed. Assist users having difficulty with computer problems: may be configuration issues, may be user training on software needed, may be hardware problem, or may be other technology related problem. Assist users in setting up their work space or mobile computing device, including, but not limited to: printer drivers, desktop icons, and other approved peripherals.
Qualifications: Minimum of a high school diploma, AA degree or BA preferred, and A+ certification preferred or 6 months related work experience in diagnosing/troubleshooting hardware issues on pc, laptops, and printers. As well as basic understanding of TCP/IP networking, hubs, and switches. Experience with Dell or Lenovo products preferred. Interested candidates must submit an SMCHS Classified application (application can be found at www.smhs.org) and resume to Susie Hernandez, Director of Human Resources at hr@smhs.org. This position is open until filled. SMCHS is an equal opportunity employer
Requirements / Qualifications
Santa Margarita Catholic High School is accepting applications for an IT Technician. This is a full-time, non-exempt position. Duties include, but not limited to: Provide excellent customer service to students, faculty, and staff to help resolve their technology issues. Set up computers out of box; to include: assembly, format hard drive, set CMOS, install Operating system and network protocols. Install and configure current campus wide software and licensed products as requested. Diagnose computer problems. Ascertain if problem is related to cabling, wifi, software, hardware, or user and then assist in the correction of the situation. Replace or install motherboards, hard drives, video cards, network cards, memory, and other parts as needed. Assist users having difficulty with computer problems: may be configuration issues, may be user training on software needed, may be hardware problem, or may be other technology related problem. Assist users in setting up their work space or mobile computing device, including, but not limited to: printer drivers, desktop icons, and other approved peripherals.
Qualifications: Minimum of a high school diploma, AA degree or BA preferred, and A+ certification preferred or 6 months related work experience in diagnosing/troubleshooting hardware issues on pc, laptops, and printers. As well as basic understanding of TCP/IP networking, hubs, and switches. Experience with Dell or Lenovo products preferred. Interested candidates must submit an SMCHS Classified application (application can be found at www.smhs.org) and resume to Susie Hernandez, Director of Human Resources at hr@smhs.org. This position is open until filled. SMCHS is an equal opportunity employer