Diablo Valley College

Program Coordinator (DVC Upward Bound Program)

Job Number: 0001249

Salary: $4,709 per month (first step)

Deadline: 03/07/2019

Complete job description and application available online at: https://www.4cdcareers.net/postings/5877

Position Definition

To plan, coordinate, develop, implement and facilitate student support or instructional services for an assigned program in order to attract, retain and support a diverse population of students.

Distinguishing Characteristics

This classification is distinguished from the senior level in that it is responsible for the day-to-day operation of a single program area as opposed to multiple or larger, complex student support or instructional programs.

Examples of Duties/Essential Functions

Duties may include, but are not limited to, the following: 

Provides overall direction and guidance to the day-to-day operations, problem solving and decision making regarding an assigned program; implements program policies and directives according to District, federal or State guidelines. 

Performs administrative support functions in coordinating a student services program.

Prepares correspondence, memos and statistical materials; answers phones.

Assists in the development, preparation and/or administration of department and program budgets.

Maintains and compiles data for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor’s Office.

Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.

Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use.

Arranges, schedules and assists in development of training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs.

Assists in development of support programs. 

Assists with research appropriate to the operation of the program.

Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice.

Develops and assists in the design and preparation of presentations, written information and other resource materials concerning available college and community services and programs.

Assists students with navigating college processes as appropriate for assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.

Develops and delivers workshops and special programs to provide promote access to and increased awareness of available student support services and programs.

Participates in special activities and events as needed.

Maintains and monitors payroll records for student assistants.

Performs related duties as assigned.

Minimum Qualification-Education/Experience

EXPERIENCE AND TRAINING

Three (3) years of experience performing responsible student services duties in a related college program.

EDUCATION/LICENSE OR CERTIFICATE 

Possession of an Associate degree from an accredited college, or the equivalent.

Minimum Qualification-Knowledge Of

Current policies and regulations related to assigned student services program. 

Modern office procedures, practices and technology/equipment.

Basic understanding of procedures for support services offered by assigned program. 

General college classroom procedures and requirements. 

General needs of population of students supported.

Philosophy and objectives of students services programs; problems encountered by students supported.

General principles and practices of supervision.

Modern software applications (Microsoft Office Suite, etc.).

Minimum Qualification-Ability To

Design, develop, and implement effective student support services and programs.

Understand and carry out verbal or written instructions in an independent manner.

Identify and obtain resources and other needed programs and services to meet students’ academic and vocational needs and objectives.

Keyboard with accuracy.

Assign work to, oversee, and train student assistants.

Gather, prepare and maintain accurate data, records, files and reports.

Analyze situations accurately, determine priorities and adopt an effective course of action.

Serve as a liaison between students and community or college agencies and services.

Communicate effectively, both orally and in writing and prepare clear and concise technical and statistical reports.

Establish and maintain effective working relationships with those contacted in the course of performing required duties.

Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.

Desirable Qualifications

• Experience working in high schools

• Experience working with a federal, state or grant funded program like TRIO Programs with low income, ethnically diverse youth

• Extremely organized with attention to detail

• Experience identifying, recruiting and assessing the need of students for student services programs designed for low income and first generation college bound students

• Experience providing student services support, assistance providing college admissions information and college success skills

• Strong interpersonal skills and effective oral communication skills

• Experience coordinating, planning, implementing and chaperoning college visits and educational outings

• Experience managing a caseload of 130 students

It is the District’s policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.