Technology Support Specialist II at San Rafael City Schools
Job Description / Essential Elements:
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DEFINITION: This is a District Classified position and is supervised by the Chief Technology Officer.
EXAMPLES OF DUTIES:
Performs a wide variety of technical duties relating to the application of technology to classroom learning
Provides Macintosh and Windows hardware and software repair
Provides technical guidance and support to students and staff at school sites and District Office using independent judgment and initiative
Supports District servers and school site Local Area Networks (LAN).
Employment Standards, Education and Experience:
Any combination of experience and training which would indicate possession of the knowledge, skills and abilities listed below.
1. Completion of the 12th grade or equivalent
2. Two years of college with major course work or related experience in computer technology (Local Area Network, data processing, telecommunications).
3. Two years of experience operating computer input systems, or four years of experience in a computer environment
4. Bilingual (Spanish) preferred
Knowledge and Abilities:
Experience in Mac OS X/OS X Server
Dual Platform environment (Windows XP, MS Server 2003)
Database management (SQL, File Maker Pro)
Ethernet networks
LANs
Router configuration
Computer hardware and software
Practices, procedures, documentation and causes of microcomputer user downtime
Routine maintenance methods and procedures
Proper office methods, practices and procedures
Analyze data situations and reason logically
Draw sound conclusions and develop solutions to system problems
Determine origin of computer malfunctions and resolve them
Perform general repairs on microcomputer and related hardware and software
Install, configure and network computer equipment
Communicate effectively in both oral and written form
Perform mathematical calculations
Work independently
Interpret rules and regulations
Exercise good judgment, flexibility, creativity and sensitivity in response to changing situations and needs
Meet the physical requirements necessary to perform the job
Establish and maintain co-operative relationships with those contacted during the course of work, including school personnel, students, parents and outside contractors
Desirable:
Experience in Mac OS X/OS X Server
Dual Platform environment (Windows XP, MS Server 2003)
Database management (SQL, File Maker Pro)
Requirements / Qualifications
Requirements / Qualifications
Please submit with your application A cover letter indicating your interest in and experience for the position Resume 3 Letters of Reference
Please submit with your application A cover letter indicating your interest in and experience for the position Resume 3 Letters of Reference