Santa Ana Unified School District
Alarm Monitor/Dispatcher
  
SANTA ANA UNIFIED SCHOOL DISTRICT ALARM MONITOR/DISPATCHER BASIC FUNCTION: Under the direction of the Chief of School Police Services or designee, monitor the District owned intrusion alarm system to monitor security of District property; ascertain reason for alarm and take appropriate action for protection of property and personnel. REPRESENTATIVE DUTIES: Monitor constantly and manually operate the security systems for possible intrusions; maintain radio contact with officers to monitor their safety. E Dispatch security patrol to actual or suspected entry of school facilities; reset alarm as necessary. E Maintain log of activity in legible, understandable manner. E Receive calls from City fire or police departments reporting irreg¬ularities or incidents involving school property and/or intruders; may dispatch School Police Officer(s) to the site to investigate and take further action. E Receive calls from school District personnel and the public reporting property damage and trespassing at District sites; may dispatch School Police Officer(s) to the site to investigate and take further action. E Notify Fire Department of fire signals. E Notify Building Services personnel when damage and vandalism against District property requires immediate repair; dispatch parks and recreation and forest services staff as needed. E Notify appropriate District administrator when emergencies arise such as reports of missing students, arrests made on District property, major damage to property or injury to District employees. E Report malfunctions of equipment to proper personnel. E Provide training to Alarm Monitors as necessary. Perform related duties as assigned. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Radio equipment and police scanners. Alarm systems used. Police radio codes. City and community. ABILITY TO: Understand and follow oral and written directions. Communicate effectively with others. Maintain records and prepare reports. Work independently with little direction. Communicate effectively both orally and in writing. Maintain rapport with police and fire departments. Learn to operate keyboard with CRT. Respond to emergency situations in a calm and effective manner. Perform the essential functions of the job. EDUCATION AND EXPERIENCE: Any combination equivalent to graduation from high school and six months' experience in basic law enforcement or related field is desirable. WORKING CONDITIONS: ENVIRONMENT: Office environment. PHYSICAL ABILITIES: Hearing and speaking accurately to exchange information in person or on the telephone. Seeing to perform assigned activities and write legibly. Sitting or standing for extended periods of time. Dexterity of hands and fingers to operate equipment. Lifting or moving objects, normally not exceeding twenty (20) pounds. Accommodation may be made to enable a person with a disability to perform the essential functions of the job with or without reasonable accommodation. Board Approved: (12/82 1/89 9/91) 5/01