Technology Support Specialist- iLEAD California at iLEAD Charter Schools
About the Employer
Embark on a journey with iLEAD, where our core values of being solution-oriented, committed to excellence, fostering inclusive collaboration, embracing servant leadership, upholding integrity, and demonstrating empathy guide us in everything we do. At iLEAD, we aspire to be a beacon of innovation and creativity, cultivating a culture of curiosity and leadership. Our unwavering commitment is to unlock the potential of our learners and the communities we serve. By empowering individuals to become Lifelong learners, Empathetic citizens, Authentic individuals, and Design thinkers, we envision creating a better future for all.
Job Summary
Job Summary
Reporting to the Technology Director, the Tier 1 Technician position is based out of the Santa Clarita area; responsible for ensuring an outstanding level of customer service by providing direct IT support to iLEAD staff, Learners, and community partners, both onsite and virtually through our iLEAD California Helpdesk. This individual will be responsible for multiple tasks and proactive planning, as well as supporting and organizing the Helpdesk to be flexible and adaptable in meeting the changing needs of the iLEAD School population. The Tier 1 Technician’s regular hours are Monday through Friday 8am-4:30pm, with some schedule flexibility required.
Requirements / Qualifications
Passion for Information Technology, Computer Science or related field. Proven experience as an IT Coordinator, Support Specialist or similar roles. Experience in network management and help desk support, preferred. Solid knowledge of IT systems and applications, preferably Mac OS and iOS. Ability to troubleshoot and repair technology issues. Strong communication and interpersonal skills. Attention to detail. Excellent organizational and coordination skills.
Requirements / Qualifications
Passion for Information Technology, Computer Science or related field. Proven experience as an IT Coordinator, Support Specialist or similar roles. Experience in network management and help desk support, preferred. Solid knowledge of IT systems and applications, preferably Mac OS and iOS. Ability to troubleshoot and repair technology issues. Strong communication and interpersonal skills. Attention to detail. Excellent organizational and coordination skills.
Comments and Other Information
To apply, please visit our Career Center.
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=99ed14e7-4235-4145-b99b-af42f1e8064b&ccId=19000101_000001&jobId=516719&lang=en_US
For all questions and inquiries, please email: recruitment@ileadcalifornia.org
Comments and Other Information
To apply, please visit our Career Center.
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=99ed14e7-4235-4145-b99b-af42f1e8064b&ccId=19000101_000001&jobId=516719&lang=en_US
For all questions and inquiries, please email: recruitment@ileadcalifornia.org
Application Deadline
11/5/2023 8:12 AM Pacific
Date Posted
11/1/2023
Contact
Number of Openings
1
Add'l Salary Info
$24-$36/ Hour
Length of Work Year
12 month
Employment Type
Full Time
Location
Castaic, CA