Network Specialist 8.23 at Orange County Department of Education
About the Employer
The Orange County Department of Education (OCDE) serves some of Orange County’s most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students. In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment. OCDE’s vision is that “Orange County students will lead the nation in college and career readiness and success.” Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations.
Job Summary
Job Summary
OCDE’s Information Technology (IT) Division is making a difference in Orange County schools by providing services and leveraging technology to simplify, enhance, and provide innovative business and educational solutions. The IT Division is committed to providing creative and collaborative ideas tailored to each district's specific needs. We are looking for a talented and enthusiastic individual to serve as Network Specialist for the Information Technology Division. The selected candidate will implement, administer and provide technical support/problem resolution for employee and student desktop/laptop computers, Chromebooks, iPads, operating systems, desktop applications, printers, peripheral devices and other technology used in an educational environment. The person selected will install, configure, deploy, update and repair a variety of supported devices. They will maintain user accounts, user profile, user/group access and rights, student active directory and Google Workspace for Education. Some of the duties will include, testing, and configuration of desktop application upgrades, service packs and patches, as well as customized user applications and departmental software applications including creating documentation and providing training on supported devices. This position visits a variety of work locations, which include juvenile hall/probation sites. Selected candidate must pass an additional background clearance by the Probation Department.
Requirements / Qualifications
Education and Experience: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: • Associate’s degree in computer technology or a closely related field. • Five (5) years of progressively responsible experience deploying and supporting laptops, computers, Chromebooks, tablets, printers, peripheral devices and other technology or an equivalent combination of training and experience. There are supplemental questions in the application. Please note that the EdJoin system will time-out after a 20-minute period of perceived inactivity. To assist you in the preparation of your application, the supplemental questions are listed here. Your responses should be thoughtful and thorough, and within the limit of 5,000 characters or less. We recommend that you prepare your responses in advance of beginning the application. 1. Describe your experience working on tasks such as laptop imaging, Windows and Mac environments and Active Directory Group Policy creation. 2. Describe your experience working in a cloud based environment with Google Apps and Chromebook deployment. 3. Describe your experience supporting devices with both wireless and wired connectivity. Notice to Applicants: If you require accommodation in the application process, please inform us.
Requirements / Qualifications
Education and Experience: Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: • Associate’s degree in computer technology or a closely related field. • Five (5) years of progressively responsible experience deploying and supporting laptops, computers, Chromebooks, tablets, printers, peripheral devices and other technology or an equivalent combination of training and experience. There are supplemental questions in the application. Please note that the EdJoin system will time-out after a 20-minute period of perceived inactivity. To assist you in the preparation of your application, the supplemental questions are listed here. Your responses should be thoughtful and thorough, and within the limit of 5,000 characters or less. We recommend that you prepare your responses in advance of beginning the application. 1. Describe your experience working on tasks such as laptop imaging, Windows and Mac environments and Active Directory Group Policy creation. 2. Describe your experience working in a cloud based environment with Google Apps and Chromebook deployment. 3. Describe your experience supporting devices with both wireless and wired connectivity. Notice to Applicants: If you require accommodation in the application process, please inform us.
Comments and Other Information
Resumes will not be accepted in lieu of the completed online application.
Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE.
The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual’s identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability.
We reserve the right to reopen, readvertise, or delay filling this position.
AA/EOE/ADA
Comments and Other Information
Resumes will not be accepted in lieu of the completed online application.
Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE.
The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual’s identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability.
We reserve the right to reopen, readvertise, or delay filling this position.
AA/EOE/ADA
Application Deadline
Until Filled
Date Posted
8/10/2023
Number of Openings
1
Salary
Pay Range
$5,570.00 - $7,311.00 Monthly
$5,570.00 - $7,311.00 Monthly
Add'l Salary Info
Classified, Range 49. Placement based on education and years of experience.
Length of Work Year
260 Days/12 Months
Employment Type
Full Time
Benefits
We provide a safe, caring, courteous, and professional environment that fosters collaborative work and individual development for employees. OCDE offers generous, comprehensive, tax-free insurance benefits options to full-time members of the staff. Benefits may be prorated for employees working fewer than 12 months per year or less than full-time. Benefits packages include medical, dental, and vision care insurance for employees and their eligible dependents, and life insurance for employees.