ANTIOCH UNIFIED SCHOOL DISTRICT

CLASS TITLE:  SYSTEMS ENGINEER

BASIC FUNCTION:  Under the direction of the Director-Information Technology, perform a variety of specialized duties involved in the planning, design, installation, configuration, operation, development, maintenance and repair of computer systems and related networks, servers, equipment, hardware, software and applications; administer, evaluate, modify and assure proper security and operation of District computer systems.

REPRESENTATIVE DUTIES:

ESSENTIAL DUTIES:

Perform a variety of specialized duties involved in the planning, design, installation, configuration, operation, development, maintenance and repair of District computer systems and related LAN and WAN networks, servers, equipment, hardware, software and applications; monitor and evaluate network performance to assure proper functioning; identify problems, concerns and security issues.

Install, configure and assure smooth and efficient operation of system and related network servers, hardware, cabling and other system components, equipment and devices; replace cabling, equipment and devices; administer, configure, monitor and maintain network system servers and security; update servers with security patches and anti-virus and anti-spam software as needed.

Inspect, troubleshoot and diagnose system, network, server, hardware and application malfunctions to assure smooth running of network systems; resolve computer system and network problems and malfunctions; configure and adjust components as needed; recommend and implement solutions; repair and replace hardware as needed.

Install server and work station software; test applications to assure proper operation; configure hardware and software to assure network access and smooth system operations; troubleshoot and resolve operating system malfunctions; obtain and install software updates and upgrades as needed; migrate data and coordinate and assure proper compatibility between network systems.

Perform a variety of system administration activities including establishing and maintaining user accounts, directories, passwords, e-mail accounts, internet connectivity, firewalls and designated programs and systems; administer e-mail, database, anti-virus and anti-spam systems.

Analyze and respond to requests for system and server installations, upgrades and modifications; determine appropriate hardware and software to meet requests; provide leadership for major system modifications and installations.

Provide for data integrity, security and availability on network servers and systems; maintain and configure security and anti-virus settings on District servers; schedule and initiate system backups; develop, plan and provide disaster recovery services for District network systems.

Research and evaluate new technologies for possible implementation; confer with users concerning system needs; provide recommendations concerning the purchasing and implementation of new technologies including network hardware and software.

Communicate with personnel, administrators and various outside agencies to exchange information and resolve issues or concerns 

Operate a variety of computers, servers, peripherals, hand tools and specialized software; drive a vehicle to conduct work.

Maintain various records related to network documentation, servers, software licensing, inventory, user accounts and assigned activities.

Monitor and maintain adequate inventory levels of network hardware and software.

Assist in the development of the annual preliminary budget for assigned technology functions.

Research, develop and implement practices and procedures for network users and servers.

OTHER DUTIES:

Perform related duties as assigned.

KNOWLEDGE AND ABILITIES:

Practices, procedures and techniques involved in the planning, design, installation, configuration, operation, development, maintenance and repair of computer systems and related networks, servers, equipment, hardware, software and applications.

Applicable types of servers, cabling systems, hardware and other related equipment.

Principles, methods and procedures of operating computers, networks and peripheral equipment.

System utilities and design and program applications.

Materials, methods and tools used in the operation, installation and repair of computer and network systems.

WAN and LAN usage, implementation and network terminology.

Principles, theories and techniques of computer system design.

Installation, maintenance and repair of computer hardware, software and peripheral equipment.

Principles and techniques of systems and network analysis.

Network servers, operating systems and software applications utilized by the District.

Record-keeping and report preparation techniques.

Interpersonal skills using tact, patience and courtesy.

Oral and written communication skills.

ABILITY TO:

Perform a variety of specialized duties involved in the planning, design, installation, configuration, operation, development, maintenance and repair of District computer systems and related LAN and WAN networks, servers, equipment, hardware, software and applications.

Administer, evaluate and modify computer systems to assure proper security and operation.

Install and configure network servers, hardware, cabling and related equipment.

Troubleshoot, diagnose and resolve problems with system servers, hardware and software.

Install and assure proper operation of server and work station software and updates.

Perform a variety of system administration activities including establishing and maintaining user accounts, passwords, server and system back-ups, e-mail accounts and internet connectivity.

Configure network and user station settings to assure optimal utilization of system resources.

Repair and replace hardware as needed.

Administer, monitor and maintain network system security, servers and databases.

Plan and organize work.

Meet schedules and time lines.

Work independently with little direction.

Maintain records and prepare reports.

Communicate effectively both orally and in writing.

Establish and maintain cooperative and effective working relationships with others.

Use assigned software at a proficient level.

EDUCATION AND EXPERIENCE:

Any combination equivalent to:  bachelor’s degree in computer science or related field and two years experience involving computer system planning, design, set-up, installation, development, modification, maintenance and repair.

LICENSES AND OTHER REQUIREMENTS:

Valid California driver’s license.

WORKING CONDITIONS:

ENVIRONMENT:

Indoor work environment.

Driving a vehicle to conduct work.

PHYSICAL DEMANDS:

Dexterity of hands and fingers to operate a computer keyboard.

Hearing and speaking to exchange information.

Seeing to read a variety of materials and view a computer monitor.

Sitting or standing for extended periods of time.

Lifting, carrying, pushing or pulling moderately heavy objects as assigned by the position.

Bending at the waist, kneeling or crouching.

Reaching overhead, above the shoulders and horizontally.