BASIC FUNCTION: Under the direction of the Information Technology Support Supervisor, install, diagnose and repair computer hardware, software and peripheral equipment in all District facilities; conduct preventative maintenance on hardware and software on scheduled basis; analyze and correct problems with assigned systems and associated components; repair computers, monitors, printers and scanners, audio video equipment including, overhead and data projectors and other related peripheral equipment. REPRESENTATIVE DUTIES: Install, configure, troubleshoot and repair a variety of complex equipment in a multi-vendor environment, including Windows and Macintosh computers, monitors, servers, printers, scanners, overhead and data projectors, and other related peripheral equipment. Maintain and support structured cabling systems and standards, including fiber backbone and distributed wiring closets. Perform routine preventative maintenance on hardware, software, peripherals and network equipment. Prepare and maintain preventative maintenance records and required reports related to assigned activities. Perform a variety of maintenance tasks; set up and maintain servers; establish and maintain user accounts, passwords, e-mail accounts, internet connectivity, back-ups, user home directories and designated programs and systems. Drive a vehicle to various sites to conduct work and transport equipment for repair. Perform related duties as assigned KNOWLEDGE OF: • Extensive hardware and software applications, including Windows-based and Apple hardware systems, components and operating systems. • Telecommunications equipment and cabling systems. • Correct English usage, grammar, spelling, punctuation and vocabulary. • Interpersonal skills using tact, patience and courtesy. • Technical aspects of field of specialty. • Configuration/installation of network hardware and software for microcomputers.