Director, CaliforniaColleges.edu User Experience at Foundation for California Community Colleges

About the Employer

Celebrating over 20 years of service to the California Community Colleges. The Foundation is on a mission to double its impact by 2028. Guided by the California Community Colleges' ambitious Vision for Success, our projects and services seek to be at the forefront of innovation and excellence in higher education across five areas of impact: student success, workforce development, equity, community impact, and system support. We are proud of the pivotal role we play in forging new partnerships and accelerating bold approaches to advance the California Community Colleges and the communities they serve.

Job Summary

Job Summary

Director, CaliforniaColleges.edu User Experience California College Guidance Initiative Remote/Virtual - All candidates must live in California Full-Time Posted: October 2021 The California College Guidance Initiative (CCGI) is looking for a leader and manager with expertise in user research and user experience to join the CaliforniaColleges.edu Team. As a division leader, you will provide strategic leadership and mentorship to the User Experience division, which is responsible for delivering the user experience of CaliforniaColleges.edu. Our ideal Director, CaliforniaColleges.edu User Experience has extensive experience developing, driving, and leading user experience and user research teams. This person can comfortably collaborate across teams/divisions who develop content for our users. They can quickly apply learnings to inform strategy and iteration of processes. You will manage a team of four including direct management of two staff. Additionally, you will be a member of CCGI’s Expanded Leadership Team. You will report to the Chief Technology Officer. You will be part of a team that works to solve large-scale, system-level problems. This requires that you be comfortable working with unknowns and ambiguity and have the ability to move from ambiguity to concrete solutions. You should have a passion for promoting public education and advancing educational equity. What Will You Be Doing? — Develop and lead the division that designs the user interface of CaliforniaColleges.edu. — Mentor and grow members of the User Experience division, such as a user experience designer and a user researcher. This includes helping them develop processes that support the use of user experience best practices throughout the CaliforniaColleges.edu Team. — Develop and maintain a process for obtaining user feedback from students, educators, and parents. — Support the user researcher with gathering research on our users (including surveys, focus groups, etc.

Requirements / Qualifications

For more information on Requirements/Qualifications, please contact the employer.

Comments and Other Information

For more information on Comments and Other Information, please contact the employer.