Program Assistant - Community Programs, National Service at Napa County Office Of Education | EDJOIN

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Program Assistant - Community Programs, National Service at Napa County Office Of Education

Napa County Office Of Education Logo

About the Employer

NAPA COUNTY OFFICE OF EDUCATION COMMITMENT TO DIVERSITY: Great organizations embrace the richness of individual differences. NCOE is committed to building a culture of inclusion and connectedness allowing us to grow and learn better together. Our community and classrooms are strengthened by our diversity and thrive because of our inclusivity. In recruiting for our team, we welcome the unique contributions that you bring.

Job Information

Date Posted: 10/29/2021 Application Deadline: 11/15/2021 11:55 PM Pacific
Employment Type: Full Time Length of Work Year: 180 days per year
Salary: $16-$20 per hour Number Openings: (At time of posting) 1
Contact: Laura Gilbert Email: lgilbert@napacoe.org
Phone: 707-484-3630

Requirements / Qualifications

Requirements / Qualifications

GENERAL INFORMATION: The Program Assistant works with the National Service management team to plan, organize and perform a wide variety of specialized administrative and technical duties in support of the successful completion of work scope goals and deliverables for grant-funded projects. This position is anticipated to be primarily stationed in the NCOE Research & Professional Development Center in Petaluma, CA, with some required trainings and meetings in the NCOE-Napa office. Occasional travel in local regions and statewide. This position will report directly to the National Service Sr. Program Manager, Community Programs. QUALIFICATIONS: • Bachelor’s Degree preferred • A minimum of 1-2 years experience with the administration of complex grant-funded projects/related program experience • Experience or familiarity with AmeriCorps, Peace Corps or other national service programs and demonstrated commitment to service and community • CDL and NCOE driving clearance required PRIMARY RESPONSIBILITIES: General Administrative Assistance • Responsible for providing a wide variety of administrative support to program staff, partners, and participants including outreach, research, data entry, member support, and fiscal assistance. • Responsible for assisting with emails, social media, newsletters and regular communication regarding program related needs. • Represent the project to the public including consultants, advisory members, and constituents. • Track support requests and coordinate the provision of follow-up technical assistance. • Support the planning and logistics of program trainings and webinars • Responsible for addressing problems proactively.

Outreach & Enrollment • Perform outreach, follow up calls, help with initial screening and interviews of potential members • Assist in tracking member background clearances and service agreements • Set up and monitor member timekeeping and record keeping systems for service term • Develop appropriate materials for regular communications with applicants, selected members and on site supervisors • Process requests for assistance with speed and accuracy. Data Collecting & Reporting • Support data collection and reporting processes. Following up with programs for data and tracking information. • Assist with tracking invoices, payments and providing reports to management when requested. • Work with Program Management team to ensure that all reporting requirements are met. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge in the development and implementation of high-quality educational, volunteer and service programs • Ability to present trainings and program information effectively • Ability to work independently, seek clarification as needed, plan, organize, and coordinate work on multiple projects with concurrent deadlines • Thorough knowledge and understanding of project goals and standards • Knowledge of project policies and procedures to use as guidance, and use of considerable judgment and discretion • Excellent written and verbal communication skills and the ability to develop and maintain positive working relationships • Ability to work well across tasks and with multiple teams, including project staff, consultants, NCOE staff, partnering agencies and funders • Excellent Microsoft Office, Word, Excel, Adobe Creative Cloud/Suite and PowerPoint skills • Attention to detail and excellent organizational and project management skills

GENERAL INFORMATION: The Program Assistant works with the National Service management team to plan, organize and perform a wide variety of specialized administrative and technical duties in support of the successful completion of work scope goals and deliverables for grant-funded projects. This position is anticipated to be primarily stationed in the NCOE Research & Professional Development Center in Petaluma, CA, with some required trainings and meetings in the NCOE-Napa office. Occasional travel in local regions and statewide. This position will report directly to the National Service Sr. Program Manager, Community Programs. QUALIFICATIONS: • Bachelor’s Degree preferred • A minimum of 1-2 years experience with the administration of complex grant-funded projects/related program experience • Experience or familiarity with AmeriCorps, Peace Corps or other national service programs and demonstrated commitment to service and community • CDL and NCOE driving clearance required PRIMARY RESPONSIBILITIES: General Administrative Assistance • Responsible for providing a wide variety of administrative support to program staff, partners, and participants including outreach, research, data entry, member support, and fiscal assistance. • Responsible for assisting with emails, social media, newsletters and regular communication regarding program related needs. • Represent the project to the public including consultants, advisory members, and constituents. • Track support requests and coordinate the provision of follow-up technical assistance. • Support the planning and logistics of program trainings and webinars • Responsible for addressing problems proactively.

Outreach & Enrollment • Perform outreach, follow up calls, help with initial screening and interviews of potential members • Assist in tracking member background clearances and service agreements • Set up and monitor member timekeeping and record keeping systems for service term • Develop appropriate materials for regular communications with applicants, selected members and on site supervisors • Process requests for assistance with speed and accuracy. Data Collecting & Reporting • Support data collection and reporting processes. Following up with programs for data and tracking information. • Assist with tracking invoices, payments and providing reports to management when requested. • Work with Program Management team to ensure that all reporting requirements are met. KNOWLEDGE, SKILLS, AND ABILITIES: • Knowledge in the development and implementation of high-quality educational, volunteer and service programs • Ability to present trainings and program information effectively • Ability to work independently, seek clarification as needed, plan, organize, and coordinate work on multiple projects with concurrent deadlines • Thorough knowledge and understanding of project goals and standards • Knowledge of project policies and procedures to use as guidance, and use of considerable judgment and discretion • Excellent written and verbal communication skills and the ability to develop and maintain positive working relationships • Ability to work well across tasks and with multiple teams, including project staff, consultants, NCOE staff, partnering agencies and funders • Excellent Microsoft Office, Word, Excel, Adobe Creative Cloud/Suite and PowerPoint skills • Attention to detail and excellent organizational and project management skills

      Comments and Other Information

      Health: After receiving a conditional job offer, successful applicants must provide proof of Full COVID vaccination and before reporting for onboarding. During the post-conditional offer process, any applicant who seeks a medical or religious exemption from receiving the COVID-19 vaccination may contact the Human Resources Department at humanresources@napacoe.org. APPLICATION PROCEDURE: Apply on-line at www.napacoe.org and click on “JOBS” (located upper, right hand corner) and then select the position of interest. Complete the online application and scan/attach the required documents to your online application. Be sure to include a cover letter, resume and two (2) letters of recommendation. Letters of recommendation may also be mailed to: Director of Human Resources, Napa County Office of Education, 2121 Imola Avenue, Napa, CA 94559. If mailing letters of recommendation please ensure to reference the job position. Should applicants have any difficulties with the application process or need assistance, please call (707) 265-2352. Deadline: November 15, 2021

       


      Application Deadline

      11/15/2021 11:55 PM Pacific

      Date Posted

      10/29/2021

      Contact

      Laura Gilbert
      707-484-3630

      Number of Openings

      1

      Salary

      $16-$20 per hour

      Length of Work Year

      180 days per year

      Employment Type

      Full Time