40 Hours WEEKLY- Network/Workstation Technician ~Paradise District Office ~ OPEN TO ALL APPLICANTS at Paradise Unified
Job Description / Essential Elements:
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POSITION DESCRIPTION:
The Network/Workstation Technician installs and configures computer workstations and local area networks, operates them, monitors their performances, diagnoses and solves their problems. Workstations include Windows and MacIntosh equipment. Incumbent works under direction of the Network Administrator and may work in the field to interact with customers.
EXAMPLE OF DUTIES: [May include, but is not limited to the following.]
1. Install and configure local area data communications networks which may carry data, voice and video communications following organization standards.
2. Install, operate and maintain network services, routers, concentrators, hubs, switches, modems and other network devices
3. Resolve network communications problems to ensure user’s access to Butte County Office of Education networks. Provide Help Desk support to remotely diagnose and resolve requests for end-user software support, including student information system, administrative systems, networking, basic productivity and educational software support. May also provide some on-site software support. Document completion of assignments in accordance with district policies and procedures.
4. Install or repair Windows or Macintosh computers with standardized application and networking software, diagnosing and solving problems that develop in their operations. Answer Help Desk questions. Use appropriate software to document Help Desk assistance requests from schools and departments, to log assignments and the completion of assignments, as required.
5. Respond to user questions and explain the operation of network applications and equipment.
6. Assist in the maintenance of standards and documentation.
7. Manage user accounts on servers.
8. Perform other related duties as required.
KNOWLEDGE OF/ABILITY TO:
1. Local network communications including various transmission protocols (TCP/IP, PPP) plus Macintosh, DOS/Windows and Windows NT operating systems.
2. Design local area networks using EIA/TIA 568 wiring specifications (Category 5 cabling standards).
3. Network management tools and techniques.
4. Basic internet technical skills.
5. Documentation skills.
6. Understand concepts of data communication networks.
7. Follow verbal and written plans and technical instructions with minimal supervision and guidance.
8. Prioritize projects and services to minimize user interruptions and down time.
9. Identify probable causes of networking problems as they arise.
10. Install and configure network equipment.
11. Employ a customer service approach and present information about technical issues clearly, both verbally and in writing.
12. Build and maintain credibility with office staff and constituents.
13. Practice good work habits by daily management of work queue and service requests and effective communication with Help Desk.
EDUCATION AND EXPERIENCE:
1. Bachelor’s Degree in Computer Science Management Information Systems preferred, plus significant training in network installation, operations and trouble shooting. Qualified candidates will have two (2) years directly related experience including: installing and supporting local area networks and workstations.
2. Candidates with a comparable combination of professional experience and education will receive equal consideration with adequate and detailed proof.
3. Be a reliable and dependable team player.
4. Valid California Driver’s License and reliable transportation.
Requirements / Qualifications
Requirements / Qualifications
Edjoin Application Cover Letter Current Resume 3 Current Letters of Recommendation dated within one year High School Diploma or recognized equivalent Valid California Driver License
- Certification (Please attach any relevant certifications.) OR Other (Please attach educational transcripts or degree information.)
- Letter of Introduction (Please attach your Cover Letter or Letter of Introduction)
- Letter(s) of Recommendation (Please attach three (3) Letters of Recommendation or Reference)
- Resume (Please attach your resume)
Edjoin Application Cover Letter Current Resume 3 Current Letters of Recommendation dated within one year High School Diploma or recognized equivalent Valid California Driver License
- Certification (Please attach any relevant certifications.) OR Other (Please attach educational transcripts or degree information.)
- Letter of Introduction (Please attach your Cover Letter or Letter of Introduction)
- Letter(s) of Recommendation (Please attach three (3) Letters of Recommendation or Reference)
- Resume (Please attach your resume)
Comments and Other Information
For more information about Paradise Unified School District, please visit www.pusdk12.org
#18
Comments and Other Information
For more information about Paradise Unified School District, please visit www.pusdk12.org
#18