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FREQUENTLY ASKED QUESTIONS

Q: I have forgotten my Username/Password, what do I do?

A: While on the EDJOIN home screen click the LOG IN tab at the top of the page. Scroll to the bottom of the page that reads, “I can’t remember my password what should I do”. Type your username or the Email address associated with your EDJOIN account into the box and click Send. The system will send an email to you containing both your username and password.

Q: I have forgotten my username/password. Should I create a new account?

A: No, a duplication of effort is not necessary and can create problems when trying to input new data.

Towards the bottom of the Log In screen there is a section that says “I can’t remember my username / password. What should I do?” You can input your Username or Email address from your EDJOIN Profile and when you click Send, the system will send an email to that address containing your username and password. If for any reason you do not receive the email or have any problems with this feature, Please use the “Contact Us” form. We are available to answer questions Mon-Fri, 8:00 AM-5:00 PM PST.

Q: May I use someone else's e-mail account?

A: No. Each EDJOIN user must have his/her own e-mail address in order for employers to communicate directly with each applicant. Using someone else's e-mail address could result in missed job opportunities.

Q: I have a username that I would like changed. What should I do?

A: You cannot change your username. However, you can change your password at anytime by logging into your EDJOIN account and clicking on the Change My Password prompt.

Q: Do I have to create an account to apply for a job?

A: Yes, if the organization advertising the position is accepting online applications. If the organization is not accepting online applications, you must contact them directly to inquire about their application process.

Q: May I use someone else's account to apply for a position?

A: No. Each EDJOIN account/profile consists of personal data (education, employment history, references, etc.) that populates into the application/s when you apply for positions. It would not be practical to use another person's account.

Q: Do I have to complete a profile?

A: Yes. Information from your profile will auto-populate into the EDJOIN online application when you apply for a position. Having an incomplete profile will result in your having to re-type the information into a new application each time you apply for a different position.

All FAQs

Forgot your Username or Password?

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