Help Center

Q: I am trying to apply for a position however the system tells me I have already applied for this position. Why am I getting this message and what can I do to apply for this position?: A: If you have clicked the "Click Here To Apply" button at the bottom of a posting and receive a message stating “Already Submitted: This Application Has Already Been Submitted”

Please see below:

Sometimes the district will post a new position and use the old posting to do so. If you had applied to this old position in the past you will not be able to apply to the new position until you do one of the following.

Click on the MY EDJOIN tab at the top of the screen and click “Check the Status of My Applications”. Find the old position you had submitted the application for and click on the “Click Here To Withdraw” link to the right to withdraw from the old position. Now you can go back out to Job Search and Apply for the new position.

If you do not see a “Click Here to Withdraw” link, please contact the district.
Q: How do I apply for a job?: A: In most cases, you can apply online. Job postings can be accessed through the Job Search functions. When you have found the position for which you wish to apply, press on the Click here to apply prompt. If you have not already established an EDJOIN account with a username/password, you will be prompted to do so. To apply online, follow these steps:

1. Go to the job posting.
2. Click on Click Here to apply button at the bottom of the posting.
3. Complete all 6 pages (for classified positions) or 7 pages (for certificated positions).
4. Click on Submit Application.

PLEASE NOTE: If you do not see a button that reads: Click Here to apply, please call the contact person whose name is on the job posting to learn how to apply for that particular position.
Q: Do I have to create an account to apply for a job?: A: Yes, if the organization advertising the position is accepting online applications. If the organization is not accepting online applications, you must contact them directly to inquire about their application process.
Q: May I use someone else's account to apply for a position?: A: No. Each EDJOIN account/profile consists of personal data (education, employment history, references, etc.) that populates into the application/s when you apply for positions. It would not be practical to use another person's account.
Q: Is an e-mail address a requirement to apply for positions?: A: Yes. Many employers communicate with applicants via e-mail only, and anyone who does not have an e-mail address may be screened out. Free e-mail accounts are available through either Yahoo! Or Hotmail at www.yahoo.com and www.hotmail.com.
Q: Why do I have to enter my information over and over again? Doesn't the system save my information?: A: The profile and application are completely separate. We recommend that job seekers fill out their profile first. The information within the profile is then used as a template. Once you click on Click here to apply, an application appears and the information from your profile gets populated within the application. If you decide to make changes to the application, those changes only get changed within your application and do not alter your profile. This allows you to customize each application if desired. To ensure your information gets saved for future use, please make your changes within your profile.
Q: Can I attach my CCTC record without displaying my social security number to anyone in the district?: A: The record exchange works off the social security number in your EDJOIN profile. You can remove your social security number from your applications before you submit them to ensure the SSN does not display to the district.
Q: Why is the Click Here To Apply button missing at the bottom of the posting I wish to apply for?: A: Some employers choose to not accept online applications through EDJOIN. In this case you will need to review the job posting for instructions on how to apply for the position or contact the organization who has posted the position.
Q: I am in the middle of applying for a position and when I click the Next button, nothing happens. What may be causing this?: A: The application may contain the below items which could prevent you from being able to proceed if not completed properly.

Date Fields- Dates should be input in the MM/DD/YYYY format. If having difficulty proceeding, make sure all dates on the page are in this format.

Email Address- Sections that require an email address should have a valid email address input otherwise the system will reject the address and notify you in red to the right of the field.

Additional Questions- Additional Questions also known as Custom Questions are usually found at the bottom of each section of the application process. These must be completed if present. Note: If you are on the signature page, the Additional Questions can be found at the top of the page. If there is an additional question that does not apply to you, type NA into the field. Some additional questions may contain fields such as “If other, please explain” of “If you answered yes, please explain below”. You must input something into these fields even if it is simply typing NA into the field.

Required Documents- If a district has placed custom requirements for applying on a position, make sure you have attached all required documents and that you have given each document the appropriate document type. Example: You would not give the letter of introduction a document type of Letter of reference, Watch for the green check marks next to each required document to indicate you have included all of the required documents with the correct type

Signature Page- The signature page must have your name typed into the signature box in order to proceed to the next step of the application.
Q: Why is the green check mark missing in the box next to the required documents for a position I am applying for when I have already added the attachment?: A: Each document must be attached with a specific attachment type such as letter of reference, resume, etc. Make sure the appropriate type has been selected for the document. Also, your profile is separate from the application. You may have added the document as an attachment to your profile however you still need to attach the document to your application.
Q: I have added a language to the Personal page of my application. Why am I not able to edit the selections I have made for Read, Speak, Write, Fluent and Some?: A: Once the language is added to the application you are not able to make changes to the selections for Read, Speak, Write, Fluent and Some. If changes need to be made, you will need to delete the language and add a new language making sure all of the appropriate selections are chosen.
Q: How do I add my signature to the application?: A: At the bottom of the signature page of the application you will simply type your name into the signature box. This is recognized as a legal signature for the application.
Q: I am having trouble uploading documents to my application or prifile. What may be the cause?: A: If you have scanned your documents and cannot get them uploaded, your files are probably either in an inappropriate format, or too large. Please ensure that your document meets the appropriate format and size requirements.

•Acceptable format: .pdf, .jpg, .gif, .rtf
•Size limit: Each file must not exceed 1 MB (megabyte)

If the document is multiple pages, you may need to scan multiple sections of the document to maintain the 1MB file size allowance.

Note: Microsoft Word documents must be saved in the .rtf format. Your resume and cover letter (letter of introduction) can be attached in the following manner if you have them saved as Word documents. All other documents must be scanned in either .jpg or .pdf format and attached electronically to your profile/application(s).

To save a Word document as a .RTF (Rich Text Format) file, please see below.

1. Open the document from where you have it saved in your computer.
2. Go to the File menu at the top left of your Microsoft Word window and click on Save as.
3. Note where you will be saving the document, go to the bottom of the window and select Rich Text Format in the Save as type box.
4. Save and close.
5. Log in to EDJOIN, go to the My Attachments page of your profile.
6. Click on Browse and open the document saved in rich text format.
7. Select type of document.
8. Click on Add.

All other documents must be scanned to your computer, and then uploaded to your profile.

Note: If the document/file is too large (Over 1 MB), try one of the following ways to reduce it to the required size:

1) If the document is in color, has watermarks, graphics, etc., make a black/white copy, then rescan, and/or
2) Lower the resolution of your scanner from the default to either 100 or 75 dpi, and then rescan the file.
3) It may also be necessary to make a copy of the document in Black and White at a reduced size.

Please note that you must scan your documents directly into the formats named above (.jpg, .pdf). Scanning documents into Word, then converting them to any of the above-mentioned formats may not upload to the EDJOIN system.
Q: In what format must my attached documents be in order to be compatible with EDJOIN?: A: Attached documents must be formatted in one of four formats: .rtf, .pdf, .jpg or .txt. The preferred choices are .pdf or .rtf.
Q: Is there an attachment size limit?: A: Yes. Each document cannot exceed 1 MB (megabyte) in size. Your profile has a maximum allowable attachment size of 12 MB for all documents in your attachments library.
Q: What is an Attachments Library?: A: The Attachments Library consists of all the documents you have attached in the My Attachments page of your profile. You have a total of 12 MB (megabytes) of storage space. Each document must be less than 1 MB in size.
Q: If I delete an attachment from my profile “Attachment Library”, will it also automatically be deleted from any applications I have added it to?: A: No, documents deleted from your profile “Attachment Library” will not be deleted from applications.
Q: How can I delete an attachment in my profile or application?: A: After logging into your EDJOIN account, follow these steps:

Delete Attachments in Profile:

1. Click the MY EDJOIN tab at the top of the screen and then click Edit my profile.
2. Click on My Attachments at the top of the page.
3. Click the gray X to the right of each attachment you wish to delete from your profile.

Delete Attachments in an Application:

1. Click the MY EDJOIN tab at the top of the screen and then click "Check the Status of My Applications".
2. To the right of your application, click on the small paper clip icon.
3. Click the gray X to the right of each attachment you wish to delete from your application.
Q: Can I upload a document formatted in Word?: A: No. All documents must be formatted in one of the following: .pdf, .rtf, .txt, or .jpg. Please note that .pdf and .rtf are the preferred formatting. Microsoft Word documents can be saved as .rtf files by following the below instructions.

Open the document from where it’s saved in your computer and follow these steps:

1. Go to the File menu and click on Save As.
2. At the bottom of the Save As window, click the down arrow next to the Save as type window and select Rich Text Format.
3. Click Save, noting where in your computer you are saving this document.
4. Return to attachments page of your EDJOIN profile and follow the prompts to attach, making sure to attach the new document you just saved in .rtf formatting.
Q: I am having trouble attaching word documents. How can I change the formatting of my Word document?: A: Open the document from where it’s saved in your computer and follow these steps:

1. Go to the File menu and click on Save As.
2. At the bottom of the Save As window, click the down arrow next to the Save as type window and select Rich Text Format.
3. Click Save, noting where in your computer you are saving this document.
4. Return to attachments page of your EDJOIN profile and follow the prompts to attach, making sure to attach the new document you just saved in .rtf formatting.
Q: I forgot to send a required attachment with my application. What shall I do?: A: If the posting is still open, you can send additional attachments to the district. To add documents to your application, follow these steps:

1. Go to www.edjoin.org.
2. Log in with your Username and Password.
3. Click Check the status of my Applications.
4. Click on the paper clip icon next to the desired position.
5. At the bottom of the page click the Upload New File button.
6. Click the Browse button in the Add a New Attachment box at the bottom of the page.
7. Locate the file saved on your computer, click on the file once and click Open.
8. Select the type of document you are attaching by clicking the type drop down in the Add a New Attachment box.
9. Click the Add Attachment button to attach the document to your resume.
Q: I do not have access to a scanner. What should I do?: A: If you do not know someone who has a scanner and can assist, some school districts may either offer scanning services or have a scanner accessible to the public. You can also take your documents to a business establishment who offers scanning services for a fee (office supply store, printing company, etc.).
Q: How do I reduce the size of my scanned document if it's too large to attach to my profile?: A: 1) If the document is in color, has watermarks, graphics, etc., make a black/white copy, then rescan, and/or

2) Lower the resolution of your scanner from the default to either 100 or 75 dpi, and then rescan the file.

3) In some cases it may also be necessary to make a copy of the document in Black and White at a reduced size and rescan the document.
Q: Can I attach new documents to both an application and my profile simultaneously?: A: Yes, by clicking the box in the Add a New Attachment page of the application that reads “Add this Attachment to this application AND my profile”
Q: Why am I not able to preview my attachments?: A: If you have given your documents names that include special characters (%, #, ', *, etc.), they cannot be viewed or submitted with an application. They must be removed and reattached with names that include only letters and/or numbers.
Q: I am trying to attach a document that is 7 pages equaling 6 MB "example". How can I attach this file if the size cannot be larger than 1MB per attachment?: A: In this situation you will need to save the document into manageable sections. Each section will need to be less than 1MB. Example: Save the document with the title and then Part 1. The next section will be Part 2 so on and so forth.
Q: Why is the green check mark missing in the box next to the required documents for a position I am applying for when I have already added the attachment?: A: Each document must be attached with a specific attachment type such as letter of reference, resume, etc. Make sure the appropriate type has been selected for the document. Also, your profile is separate from the application. You may have added the document as an attachment to your profile however you still need to attach the document to your application.
Q: I have attached a .pdf document however I cannot view it. What can be the cause?: A: PDF documents must be saved in a PDF format. Simply changing the extension of a file to .pdf does not change the format of the document to .pdf. This is most common when people try to save a word document as a .pdf. You must save the file as a .pdf, not just change the extension in the name of the file.

If the document has been saved in the .pdf format correctly, you may need to update the version of Adobe Reader you have installed on your computer if you are experiencing problems when viewing .pdf documents.
Q: How do I update an application that has already been submitted?: A: An application cannot be changed once it has been submitted. However, if the position is still open, you can withdraw your application and reapply.
Q: My personal information has changed since I submitted my application. How can I update my applications?: A: If your name, address, phone number and/or email address have been changed, please update the My Info page located within your profile to reflect your new contact information.

Log Into EDJOIN, click on Edit my Profile. Update the needed information and click Save at the bottom of the page. The employer to whom you applied will automatically be notified that your contact information has been updated within your profile.
Q: I forgot to send a required attachment with my application. What shall I do?: A: If the posting is still open, you can send additional attachments to the district. To add documents to your application, follow these steps:

1. Go to www.edjoin.org.
2. Log in with your Username and Password.
3. Click Check the status of my Applications.
4. Click on the paper clip icon next to the desired position.
5. At the bottom of the page click the Upload New File button.
6. Click the Browse button in the Add a New Attachment box at the bottom of the page.
7. Locate the file saved on your computer, click on the file once and click Open.
8. Select the type of document you are attaching by clicking the type drop down in the Add a New Attachment box.
9. Click the Add Attachment button to attach the document to your resume.
Q: Does EDJOIN use cookies?: A: Yes, when you login on EDJOIN a cookie is set on your computer which tells EDJOIN that you are logged in. If your Web browser does not allow cookies then you won't be able to login on EDJOIN.

To enable cookies on Internet Explorer:

1. Click Tools on the IE Menu bar
2. Click Internet Options
3. Click the Privacy Tab
4. Make sure that either the privacy setting is Medium or less, or that you click the Sites button and add https://www.edjoin.org as an allowed site.
Q: How do I add Credentials to My Application?: A: While you are in the Credentials page of your application or the My Credentials page of your EDJOIN profile, click the Add a Credential button at the top of the page. Select the Type of credential you hold from the drop down. Next select the Authorizing Field from the drop down. Choose the State/Country that issued the credential. Type an expiration date into the date field. Please Note: The date should be type in the MM/DD/YYYY format. Click the “Add Credential” button to add your credential to your list.
Q: My credential is not listed on your website. What should I do?: A: The credential list found on EDJOIN has been taken directly from the California Commission on Teacher Credentialing. If your credential is not listed, please select, Unknown, or contact the California Commission on Teacher Credentialing to receive credentialing advice:
California Commission on Teacher Credentialing
(916) 445-7254
http://www.ctc.ca.gov
Q: Can I attach my CCTC record without displaying my social security number to anyone in the district?: A: The record exchange works off the social security number in your EDJOIN profile. You can remove your social security number from your applications before you submit them to ensure the SSN does not display to the district.
Q: Some of the job postings ask for a Certificate of Competence. What is it, and how do I get it?: A: The "Certificate of Competence" (COC) is the form that California public schools use to document Highly Qualified Teacher requirements. The California Department of Education has created a template, but some districts use their own form. Teachers should be able to obtain a copy of the COC from their Human Resources Office, and are encouraged to keep a copy of this form and related documentation.
Q: How much does it cost to register with EDJOIN?: A: It's free! There are no fees for job seekers to register.
Q: I don't have an e-mail address. Is this a requirement?: A: Yes. You can get a free e-mail account through either Yahoo! or Hotmail at www.yahoo.com or www.hotmail.com.
Q: May I use someone else's e-mail account?: A: No. Each EDJOIN user must have his/her own e-mail address in order for employers to communicate directly with each applicant. Using someone else's e-mail address could result in missed job opportunities.
Q: What can employers see if I am part of the applicant bank?: A: Prospective employers using the Applicant Bank can view information that has been input in a Jobseekers profile with the exception of the Social Security Number and the Ethnicity Information. It is very important to make sure you credential information and My Interest information is up to date.
Q: I do not want my employer to learn that I am looking for a job. How do I keep my information anonymous?: A: We realize the importance of anonymity. If you do not want your current employer to know that you are applying for a job, follow these steps:

1. Go to Edit My Profile from the My EDJOIN page of your profile.
2. In the My Info page, check the box at the bottom of the page that reads, "Exclude My Profile From the EDJOIN Applicant Bank."
3. Click Save.
4. Go to the My Employment page of your profile.
5. At the bottom of each employer section, click the box that reads "Please do not contact this employer."
6. Click Save (bottom of page).
Q: Do I have to complete a profile?: A: Yes. Information from your profile will auto-populate into the EDJOIN online application when you apply for a position. Having an incomplete profile will result in your having to re-type the information into a new application each time you apply for a different position.
Q: How do I update the information in my profile?: A: From the My EDJOIN screen of your profile, follow these steps:

1. Click on Edit my profile.
2. Enter updated information in any of the pages by following the prompts (My Info, My Employment, My References, etc.).
3. Click Save at the bottom of each page before moving to the next page.
Q: What is the difference between a profile and an application?: A: A profile consists of all the personal information you enter into your EDJOIN account that can be changed/edited and saved. This profile includes seven pages of information, identified by My Info, My Employment, My References, My Education, My Credentials, My Attachments, My Interests. Information from your profile populates into the application when you click on the Click here to apply prompt located within a job posting. The application consists of either a 6- or 7-page process, at the end of which will appear a Submit application prompt.
Q: Why do I have to enter my information over and over again? Doesn't the system save my information?: A: The profile and application are completely separate. We recommend that job seekers fill out their profile first. The information within the profile is then used as a template. Once you click on Click here to apply, an application appears and the information from your profile gets populated within the application. If you decide to make changes to the application, those changes only get changed within your application and do not alter your profile. This allows you to customize each application if desired. To ensure your information gets saved for future use, please make your changes within your profile.
Q: My personal information has changed since I submitted my application. How can I update my applications?: A: If your name, address, phone number and/or email address have been changed, please update the My Info page located within your profile to reflect your new contact information.

Log Into EDJOIN, click on Edit my Profile. Update the needed information and click Save at the bottom of the page. The employer to whom you applied will automatically be notified that your contact information has been updated within your profile.
Q: Is my social security number required to create my EDJOIN profile?: A: No, your social security number is not required to create your EDJOIN profile however, if you have included your social security number there are some benefits such as your California Teaching Credential records will automatically be added to your applications. This allows districts to screen applicants that have included their CCTC record much more quickly.
Q: If I add my social security number “SSN” to my profile, is it safe and who can see my SSN?: A: Your social security number is safe as it is encrypted in the EDJOIN database to maintain security. Only HR personnel can see your social security number.
Q: If I have created an EDJOIN account and added the appropriate information to my profile, will districts and other types of employers be able to search for my information in the EDJOIN system?: A: Yes, once you have created your profile it is automatically placed in the Applicant Bank where it is available to all school districts and COE’s using EDJOIN. On the MY INFO page you can choose to Exclude your profile from the Applicant bank by checking the box at the bottom of the page that reads “Exclude My Profile From The EDJOIN Applicant Bank”.
Q: Can I add more than 3 References and 3 Employers to my EDJOIN profile?: A: In the case of needing to add more References or Employers, it is recommended to place these in your resume which will be attached to all submitted applications.
Q: If I make changes to my profile, will it have any effect on the applications I have in progress or that I have submitted?: A: No, changes made to your profile will not affect any “in progress or submitted” applications. The changes will only affect positions applied for after the changes were made and saved to your profile. The only exception to this would be If your name, address, phone number and/or email address have been changed. Once the information is updated in the My Info page of your profile, the changes will be reflected on your applications.
Q: I have completed the My Interests section of my profile, how will this benefit me?: A: All users are added to the Applicant Bank in EDJOIN (unless otherwise noted in their profile) however when districts and COE’s are searching for a candidate it will help them determine who is willing to work in certain locations and certain positions by narrowing down the candidates by their interests.
Q: I have added My Employment, My Education and My References to my profile. Is there any way to change the order they appear on my application?: A: Yes, at the top left of each employment, education and reference box you will see arrows that allow you to change the order on the page. Once you save your profile they will appear in that order on future applications.
Q: I have added a language to the My Info page of the profile. Why am I not able to edit the selections I have made for Read, Speak, Write, Fluent and Some?: A: Once the language is added to the profile you are not able to make changes to the selections for Read, Speak, Write, Fluent and Some. If changes need to be made, you will need to delete the language and add a new language making sure all of the appropriate selections are chosen.
Q: What should I use for keywords?: A: Using the Keywords search box at the EDJOIN Home page, enter the keywords for the job titles you would like to see. Keywords will also be found within the job description.

Keywords can be anything including job titles, skills, district/organization name. Keywords search the titles and the description of the job posting. Examples include: teacher, secretary, Sacramento, dean, counselor, and science.
Q: What is a Wish List?: A: A Wish List is a list of all the jobs you have stored in the My Job Wish List page of your profile. This feature is ideal when you are searching for several jobs at a time and want to bookmark them to apply later. To use this feature, follow these steps:

1. Log into your EDJOIN account.
2. Enter your search criteria either from the Home page or by clicking on the Job Search tab.
3. Once you have found a job posting you want to bookmark, click the “Add to my wish list” button at the bottom of the posting, then continue with your job search.
4. When completed with your job search and ready to review/apply for these positions, click on the MY EDJOIN tab at the top of the page.
5. Click on the My Job Wish List prompt and proceed with the application process.

PLEASE NOTE: Job postings that have already closed will no longer display on your Wish List.
Q: How do I save my job searches?: A: Searches can be saved to your EDJOIN profile by following the below instructions.

1. Log into EDJOIN and click the Job Search link at the top of the page.
2. Input your search criteria and click the Search button at the bottom left.
3. At the top right of your results, click the Save this Search link.
4. The screen will refresh where you will then see a Save Search As text box.
5. Type in a name for your search and click the save button to the right.

Once you have saved your search you can run your saved search by clicking on the My EDJOIN tab at the top of the screen. Next you will click on Access My Saved Searches and then click the title of the search.

Please Note: The Save Searches function only saves parameters, not the results.
Q: Are searches case-sensitive?: A: No, they are not.
Q: How do you search for teaching jobs outside of California.: A: Currently EDJOIN is only available inside of California. Unfortunately you would not be able to use the EDJOIN system to search for jobs outside of California.
Q: Is EDJOIN a secure website?: A: Yes. EDJOIN has implemented technical and organizational measures designed to secure your personal information from accidental loss, from unauthorized access, use, alteration or disclosure. Each time you enter/exit from your EDJOIN account a security alert will appear to advise you when you are entering/exiting the secure pages.
Q: Is my social security number required to create my EDJOIN profile?: A: No, your social security number is not required to create your EDJOIN profile however, if you have included your social security number there are some benefits such as your California Teaching Credential records will automatically be added to your applications. This allows districts to screen applicants that have included their CCTC record much more quickly.
Q: If I add my social security number “SSN” to my profile, is it safe and who can see my SSN?: A: Your social security number is safe as it is encrypted in the EDJOIN database to maintain security. Only HR personnel can see your social security number.
Q: Why does the status of my application say "Withdrawn"?: A: The status will change from Submitted to Withdrawn after the Click here to Withdraw prompt has been clicked. This function is available to the job seeker only.
Q: How can I learn the status of my application?: A: There is a handy feature on EDJOIN that will allow you to check the status of your application online! To check the status of your application, please follow these steps:

1. Go to www.edjoin.org
2. Click on Log-in.
3. Log in with your Username and Password.
4. Go to Check the status of my Applications. The status will read one of the following:

Submitted - means your application was successfully submitted to the employer.
Not Submitted - means you started applying for this posting and have not completed all the steps to apply.
District viewed - means the employer has looked at your application. For more information about the status of your application, please contact the employer directly.
Posting Archived - means that the final determination for the posting has been made.
Q: How can I print a copy of my application?: A: Once you have logged into EDJOIN click on “Check the Status of My Applications”. If you are already lodged into EDJOIN, click the MY EDJOIN tab at the top of the screen and then click “Check the Status of My Applications”. To the far right of the position you have applied to, click the small printer icon to open a copy of the application in your browser window. Click on File at the top left of your browser window and then click on Print Preview. Click the small printer Icon at the top left to print the application.
Q: How can I check to see what documents have been attached to my application?: A: Log into EDJOIN and click on “Check the Status of My Applications”. If you are already in EDJOIN, click on the MY EDJOIN tab at the top of the page and then click “Check the Status of My Applications”. To the right of each application that has been submitted you will see a small paper clip icon. Click on the paper clip to review, delete or add documents to your application. Please Note: If the application has been submitted and you are adding documents after the fact, it is at the districts discretion whether to accept them. Also, it is best to contact the district to let them know what documents have been added after the application was submitted.
Q: How can I remove the record of old applications from the My Applications page of my profile?: A: This information remains as history and cannot be removed. You can, however, sort the positions by clicking on the column headings.
Q: I have forgotten my Username/Password, what do I do?: A: While on the EDJOIN home screen click the LOG IN tab at the top of the page. Scroll to the bottom of the page that reads, “I can’t remember my password what should I do”. Type your username or the Email address associated with your EDJOIN account into the box and click Send. The system will send an email to you containing both your username and password.
Q: I have forgotten my username/password. Should I create a new account?: A: No, a duplication of effort is not necessary and can create problems when trying to input new data.

Towards the bottom of the Log In screen there is a section that says “I can’t remember my username / password. What should I do?” You can input your Username or Email address from your EDJOIN Profile and when you click Send, the system will send an email to that address containing your username and password. If for any reason you do not receive the email or have any problems with this feature, Please use the “Contact Us” form. We are available to answer questions Mon-Fri, 8:00 AM-5:00 PM PST.
Q: I have a username that I would like changed. What should I do?: A: You cannot change your username. However, you can change your password at anytime by logging into your EDJOIN account and clicking on the Change My Password prompt.

Forgot your Username or Password?

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