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IMPORTANT NOTICE

The EDJOIN Help Desk will be closed Monday September 1st in observation of the Labor Day holiday. We will return to our normal hours of 8:00 AM to 5:00 PM on Tuesday September 2nd. Have a safe holiday.
Help Center
    Getting Registered
    • Q: I am having trouble registering for a new account. The system is telling me the username or email address is taken, what should I do?

      A: If the system indicates that “the user name you chose is already taken", you will need to choose a more unique username.

      If you receive a message stating that “an account with this email address already exists”, please use the "HELP" tab in the upper right hand side of the screen to contact the EDJOIN Jobseeker Helpdesk.

      Note: each account must have a unique email address. Two users should never share the same email in two separate EDJOIN accounts.
    • Q: How do I register for an account in EDJOIN?

      A: Anyone can search for jobs in EDJOIN however if you wish to apply, you will need a free EDJOIN account. Follow the below instructions to register for an EDJOIN account.
      1) Click the “Login/Register” tab at the top of the EDJOIN page and then click “REGISTER”.
      2) Complete the template and click the “Register” button at the bottom left of the template.
      If the system indicates that “the user name you chose is already taken", you will need to choose a more unique username.
      If you receive a message stating that “an account with this email address already exists”, please use the "HELP" tab in the upper right hand side of the screen to contact the EDJOIN Jobseeker Helpdesk.
      Note: each account must have a unique email address. Two users should never share the same email in two separate EDJOIN accounts.
      PLEASE NOTE: Once the registration is complete, you will be directed to your personal EDJOIN profile. It is suggested that you complete your profile prior to applying as information in your profile will automatically copy over to applications, saving you a ton of time.
    Applying For Jobs
    • Q: How do I apply for a job?

      A: In most cases, you must apply online. We recommend creating an EDJOIN profile prior to applying as this information will automatically populate into each application you begin. If you have not already established an EDJOIN account, visit www.edjoin.org and click the "Login/Register" tab at the top of the page and then click "Register". Once the account is created, you will be directed to your EDJOIN profile. Update each section of your profile making sure to save along the way.

      Note: The EDJOIN profile and the application are two separate areas. Once you have completed your profile, you still need to use the Job Search function to search and apply for jobs as explained below.

      **If you have already created/updated your EDJOIN profile, please see below**

      Follow the below instructions to search and apply for a position in EDJOIN.

      Step 1: Click "Job Search" at the top of the EDJOIN screen.

      Step 2: Use the Keyword Search box to find the position you wish to apply for. Example: if you are searching for a science position, type the word science into the Keyword box. Select a state at the bottom of the page and click "Search".

      Step 3: Scroll through the listings until you find the one you wish to apply for. Click the title of the posting.

      Step 4: The job posting will open. Review the posting and record any information you may need later such as Contact Information, Job Description information, Salary, etc.

      Step 5: Record the posting deadline date and time found at the bottom of the posting just above the "Click Here to Apply" link or at the top right of the posting next to Application Deadline.

      Step 6: Scroll to the bottom of the posting and click the “Click Here To Apply” link.

      PLEASE NOTE: If you do not see a prompt in the posting that reads “Click Here to Apply,” please review the posting for instructions on how to apply or call the contact person whose name is on the job posting to learn how to apply for that particular position. EDJOIN does not manage job postings so these questions must be directed to the district where you are seeking employment.

      If you have not already established an EDJOIN account or logged in with a username/password, you will be prompted to do so.

      Step 7: Complete all 6 pages (for classified positions) or 7 pages (for certificated positions).

      Step 8: On classified positions, the last prompt will say “Submit” found at the bottom of the signature page. For Certificated positions, click the next button at the bottom of the signature page after completing all requirements on the page. The final page of the certificated posting will have a “Proceed To Apply” button which will submit your certificated application.

      IMPORTANT: If you have not received a message that reads “Your Application was successfully submitted on (Date)” your application has not been submitted. Once you have submitted successfully, you will also receive an email at the email address provided in your application.
    • Q: I am trying to apply for a position however the system tells me I have already applied for this position. Why am I getting this message and what can I do to apply for this position?

      A: If you have clicked the "Click Here To Apply" button at the bottom of a posting and receive a message stating “Already Submitted: This Application Has Already Been Submitted” please see below.

      Sometimes the district will Re Post a position using an old posting. If you had applied to the position in the past you will not be able to apply to the position until you do one of the following.

      1) Click on the MY EDJOIN tab at the top of the screen and click “Check the Status of My Applications”. Find the old position you had submitted the application for. If you do not see the old position, make sure the time frame drop down at the top left of the screen is set to ALL. Next, click on the “Click Here To Withdraw” link to the right to withdraw from the old position. Now you can go back to Job Search and Apply for the new position.

      2) If you do not see a “Click Here to Withdraw” link, the district will need to put you back on the "being considered" list so you can withdraw from the old posting and reapply for the new position.
    • Q: Why do I get logged out of EDJOIN automatically? Is there a Timeout period?

      A: EDJOIN has a time out period of 1 Hour to help maintain the security of your profile and applications. If you are on the same page for more than one hour, the system will log you off and you will be required to log back into EDJOIN. It is recommended that if you anticipate being on the same page for an hour or more (Example: Typing answers to essay questions) that you save frequently by clicking the "save" button at the bottom of the page. This will ensure that if you do get logged off, when you log back in all of your data will be saved.

      We have a time out period for this reason. Let’s say you are in a public library and you are logged into EDJOIN, if you forget to log out of EDJOIN, the system will log you off automatically to help prevent un authorized users from gaining access to your information.
    • Q: I am trying to apply for a position but it requires a password. Why is this and where can I obtain the password?

      A: Some districts choose to post positions for current district staff only. In order to apply for these positions you must enter a password. If you are a current employee, the password can be obtained by contacting the HR department at the district to which you are attempting to apply. The HR contact information will be listed at the top right of the posting.

      Please Note: The password for an in district position WILL NOT be your EDJOIN password. The EDJOIN helpdesk cannot provide this password. It must be provided by the district.
    • Q: Do I have to create an account to apply for a job?

      A: Yes, if the organization advertising the position is accepting online applications. If the organization is not accepting online applications, you must contact them directly to inquire about their application process.
    • Q: May I use someone else's account to apply for a position?

      A: No. Each EDJOIN account/profile consists of personal data (education, employment history, references, etc.) that populates into the application/s when you apply for positions. It would not be practical to use another person's account.
    • Q: Is an e-mail address a requirement to apply for positions?

      A: Yes. Many employers communicate with applicants via e-mail only, and anyone who does not have an e-mail address may be screened out. Free e-mail accounts are available through either Yahoo! Or Hotmail at www.yahoo.com and www.hotmail.com.
    • Q: I thought I applied for a position however when I check the status of my applications, I do not see the position I applied for in the list. Why not?

      A: This is typically caused by the Profile being completed but the application is not. The Application and the Profile look similar however they are two separate areas. Once you have created an EDJOIN profile, you must click on “Job Search” at the top of the screen to search for the position you wish to apply for. Once you find the position you will click on the Title of the position to view the posting. At the bottom of the posting you will see a button that says “Click Here To Apply”. Click that to start the application process. Complete the application and submit it to the district.

      Please Note: If the position has closed, you will not be able to apply for the position through EDJOIN. In this case you will need to contact the district to see if there is a different method you can use to submit your application.
    • Q: Why do I have to enter my information over and over again? Doesn't the system save my information?

      A: The profile and application are completely separate. We recommend that job seekers fill out their profile first. The information within the profile is then used as a template. Once you click on Click here to apply, your profile will automatically populate into your application. If you decide to make changes to the application, those changes only get changed within your application and do not alter your profile. This allows you to customize each application if desired. To ensure your information gets saved for future use, please make your changes within your profile.
    • Q: Why is my profile information missing in my application?

      A: Information added to your EDJOIN profile will not populate into applications that were previously started. Information added or changed in your profile will only show up in any new applications you begin. If you wish for the information in your profile to show up in an application you are currently working on you have one of two options.

      1) You can add the information into your application just like you did in your profile.

      or

      2) If the posting is still open you can delete your application by clicking on the Delete link to the right of the posting in the My Applications page. Next you will need to visit the Job Search utility, find the posting and reapply. The new application would then contain the information from your profile.
    • Q: Can I attach my CCTC record without displaying my social security number to anyone in the district?

      A: The record exchange works off the social security number in your EDJOIN profile. You can remove your social security number from your applications before you submit them to ensure the SSN does not display to the district.
    • Q: Why is the Click Here To Apply button missing at the bottom of the posting I wish to apply for?

      A: Some employers choose to not accept online applications through EDJOIN. In this case you will need to review the job posting for instructions on how to apply for the position or contact the organization who has posted the position.
    • Q: I am in the middle of applying for a position and when I click the Next button, nothing happens. What may be causing this?

      A: The application may contain the below items which could prevent you from being able to proceed if not completed properly.

      Date Fields- Dates should be input in the MM/DD/YYYY format. Make sure all dates on the page are in this format.

      Email Address- Sections that require an email address should have a valid email address input otherwise the system will reject the address and notify you in red to the right of the field.

      Additional Questions- Additional Questions also known as Custom Questions are usually found at the bottom of each section of the application process. These must be completed if present. Note: If you are on the signature page, the Additional Questions can be found at the top of the page. If there is an additional question that does not apply to you, type NA into the field. Some additional questions may contain fields such as “If other, please explain” or “If you answered yes, please explain below”. You must input something into these fields even if it is simply typing NA into the field.

      Required Documents- If a district has placed custom requirements for applying on a position, make sure you have attached all required documents and that you have chosen the appropriate document type for each. Watch for the green check marks next to each document to indicate you have included all of the required documents.

      Signature Page- The signature page must include selections in the Convictions and Dismissals sections and have your name typed into the signature box in order to proceed to the next step of the application.
    • Q: Why is the green check mark missing in the box next to the required documents for a position I am applying for when I have already added the attachment?

      A: Each document must be attached with a specific attachment type such as letter of reference, resume, etc. Make sure the appropriate type has been selected for the document. The attachment type can be found to the left of each document being required in parenthesis.

      Example:
      Certification (Please attach a current copy of your CA Multiple Subject Credential.) The attachment type in this situation would be certification.

      Also, your profile is separate from the application. You may have added the document as an attachment to your profile however you still need to attach the document to your application.
    • Q: I have added a language to the Personal page of my application. Why am I not able to edit the selections I have made for Read, Speak, Write, Fluent and Some?

      A: Once the language is added to the application, you are not able to make changes to the selections for Read, Speak, Write, Fluent and Some. If changes need to be made, you will need to delete the language and add a new language making sure all of the appropriate items are selected.
    • Q: How do I add my signature to the application?

      A: At the bottom of the signature page of the application you will simply type your name into the signature box. This is recognized as a legal signature for the application.
    Error Messages
    • Q: I am receiving an error message. What should I do?

      A: Please log out of EDJOIN and close your internet browser completely. Open your internet browser and log back into EDJOIN to try again.

      Common Causes of Error Messages:

      1) Something has been typed into the page that is not allowed. Example: Dates should be entered in the MM/DD/YYYY format. If anything other than a date is entered into a date field such as NA, None or a date in a different format, it could generate an error.

      2) Email Address Fields: Sections that require an email address should have a valid email address input otherwise the system will reject the address and notify you in red to the right of the field. Watch for blank spaces at the beginning or end of email addresses, apostrophes or < and > symbols as these will cause the “Invalid Email Address” message. Entering NA or None is not considered a valid email address. If you do not have an email address to enter, simply leave the field blank.

      3) Using Your Browsers Back Button: The back button or back arrow located at the top left of your browser window is part of your internet browser, not EDJOIN. You should avoid this as much as possible and try to use the navigational tools provided in the system. The back button can cause problems with your browsers cache which has been known to cause these types of errors.

      4) Time Out Period: EDJOIN has a 1 hour time out period for security purposes. We recommend saving every 15 minutes or so to ensure that your data is saved in the case of a time out, power outage, etc.

      If the problem continues, please let us know exactly page you were on, what type of computer and browser you use to access EDJOIN.
    Target Success Sketch
    • Q: What is the Target Success Sketch?

      A: A Target Success Sketch is a comprehensive questionnaire that is carefully designed to measure key pre-determined quality performance attributes.
    • Q: The district I am applying to is requiring a Target Success Sketch. Where can I find the sketch?

      A: Once you complete the application, the Target Success Sketch will follow. If you are not prompted to take the sketch, the required sketch has already been completed for another posting and does not have to be completed again.
    • Q: Once I complete a target success sketch, can I see my score or results of the sketch?

      A: The score and results are not made available by Target Success. The agency you have applied to may be willing to provide the score.
    • Q: Can I retake the Target Success Sketch?

      A: The Sketch can only be retaken if there has been a change to the sketch. If this is the case you would be prompted to retake it at the end of the application process.
    • Q: The position I am applying for requires a Target Success Sketch but I am not prompted to take the sketch at the end of the application. Why?

      A: Each target success sketch must only be completed once. If you are not prompted to take the sketch, the required sketch has already been completed for another posting and does not have to be completed again. If the sketch that you had previously completed has changed, you will be prompted to take the sketch again at the end of the application process.
    • Q: I have already taken the Target Success Sketch. Why am I being required to take the same sketch again?

      A: If any changes are made to the sketch after you had previously completed it, you will be prompted to complete the sketch again. On a side note, there are multiple versions of the sketch so it may be that you are being asked to complete a different sketch that you have not completed.
    • Q: Why is the Target Success “TS” icon showing on the My Applications page and what do the Target Success icons mean?

      A: If you see the TS icon with a red X, this means that a target success sketch is required for that posting and has not been completed. You can return to the sketch by clicking the title of the posting to the left and then clicking the “Click Here” link in the red Target Success section.
      Once the sketch has been completed, you will see the TS icon with the green check mark on the My Applications page.
    • Q: Do I have to take the Target Success Sketch more than once?

      A: There are different versions of the Target Success Sketch. As long as the same exact sketch is being required and that version of the sketch has not changed, you do not have to take the sketch more than once.
    • Q: I was in the Target Success Sketch earlier and would like to get back in to finish it. How do I get back into the sketch?

      A: Once you have logged into EDJOIN, click the MY EDJOIN tab at the top of the screen and then click “Check The Status of My Applications”. On the My Applications page, click the title of the posting. Next scroll down a little and you will see a blue “Click Here” link. Click that to return to the Target Success Sketch.
    • Q: I have completed the Target Success Sketch but I am being told it was not completed and my score has not been recorded. How do I get back into the sketch and submit my results?

      A: Once you have logged into EDJOIN, click the MY EDJOIN tab at the top of the screen and then click “Check The Status of My Applications”. On the My Applications page, click the title of the posting. Next scroll down a little and you will see a blue “Click Here” link. Click that to return to the Target Success Sketch. Follow the on screen instructions to submit the results. Clicking your browsers Back button or closing the page can cause your results to not be reported.
    Change Submitted Application
    • Q: How do I update an application that has already been submitted?

      A: An application cannot be changed once it has been submitted. However, if the position is still open, you can withdraw your application by clicking the “Click Here To Withdraw” link on the My Applications page and reapply, NOT re-submit. If you do not see the position listed on the My Applications page, be sure to change the time frame drop down at the top left of the page to ALL. To reapply, after the application has been withdrawn, click the Job Search tab at the top of the screen to search for the position. Scroll to the bottom of the posting and click the “Click Here to Apply” button and reapply for the position.
    • Q: My personal information has changed since I submitted my application. How can I update my applications?

      A: If your name, address, phone number and/or email address have been changed, please update the My Info page located within your profile to reflect your new contact information.

      To do this, log Into EDJOIN and click on Edit my Profile. Update the necessary information and click Save at the bottom of the page. The employer to whom your application was sent will automatically be notified that your contact information has been updated within your profile.
    • Q: I forgot to send a required attachment with my application. What shall I do?

      A: If the posting is still open, you can send additional attachments to the district. To add documents to your application, follow these steps:

      1. Go to www.edjoin.org.
      2. Log in with your Username and Password.
      3. Click Check the status of my Applications.
      4. Click on the paper clip icon next to the desired position.
      5. At the bottom of the page click the Upload New File button.
      6. Click the Browse button in the Add a New Attachment box at the bottom of the page.
      7. Locate the file saved on your computer, click on the file once and click Open.
      8. Select the type of document you are attaching by clicking the type drop down in the Add a New Attachment box.
      9. Click the Add Attachment button to attach the document to your resume.
    Attachments
    • Q: How can I add or Remove attachments on an application I have already submitted?

      A: Adding Documents to your Submitted Application:

      Attachments that were omitted when your application was originally transmitted can be attached after the fact, even if the posting has closed. However, once the posting closes, the district may not accept new/additional documentation. Please read below to determine how to do this.

      1. Log into your EDJOIN profile.
      2. Click “Check the Status of My Application” and find the record of the application you submitted.
      3. Click on the Paper Clip icon to view the documents that were attached to the application. If the paper clip icon is not available, please contact the district you have applied to for instructions on supplying them with additional documents.
      4. Click the Upload New File button at the bottom right of the page to add additional document to the application.
      5. Follow the prompts to upload your documents.
      6. If you wish to add documents to the application/s which have already been saved to your EDJOIN profile, scroll to the bottom of the page where you will see your Document Library items listed. Check the box to the left of each document you wish to add and click the "Add To This Application" button.

      Note: We recommend that you call the district to ensure they receive the attachments and will review them. Some districts will not.

      Removing Documents From Your Submitted Application:

      To Remove documents from your submitted application, click the X to the far right of the document title.

      OR, rather than adding or removing documents on a submitted application, the below option may be available.

      You may Log in to your EDJOIN profile. Click on Check the status of my Applications and find the record of the application you submitted. If the posting is still open, click on [Click here to withdraw] and reapply (NOT-resubmit). When you reapply make sure to include ALL of the necessary documents. Please keep in mind that if you withdraw your application and do not reapply before the deadline, you will not be considered for the position.
    • Q: How do I reduce the size of my scanned document if it's too large to attach to my profile or application?

      A: 1) Always scan documents in black and white only, not in color or grey-scale.

      2) If the document has watermarks, graphics, etc., photo copy the document at 50% darkness and then scan.

      3) Lower the resolution of your scanner from the default to either 100 or 75 dpi (dots per inch), and then rescan the file.

      4) It may also be necessary to make a copy of the document in black and white at a reduced size and then scan.

      If you are still unable to reduce the size of your documents, your local Kinko's or business supply should be able to assist you. You will need to take a hard copy of your documents with you. They will need to make sure each document does not exceed 1MB (1024 KB) and is scanned in as either a .PDF or .JPG file. They will charge a fee for their services.
    • Q: How can I upload a Microsoft Word document?

      A: All documents must be formatted in one of the following: .pdf, .rtf, .txt, or .jpg. Please note that .pdf and .rtf are the preferred formatting. Microsoft Word documents can be saved as .rtf files by following the below instructions.

      Open the document from where it’s saved in your computer and follow these steps:

      1. Go to the File menu and click on Save As.
      2. At the bottom of the Save As window, click the down arrow next to the Save as type window and select Rich Text Format.
      3. Click Save, noting where in your computer you are saving this document.
      4. Return to attachments page of your EDJOIN profile and follow the prompts to attach, making sure to attach the new document you just saved in .rtf formatting.
    • Q: Why is the green check mark missing in the box next to the required documents for a position I am applying for when I have already added the attachment?

      A: If a district requires a specific type of document to be attached, you must attach that document with the appropriate “Attachment Type” in order to proceed to the next step of the application. For Example: If a district is requiring a Letter of Reference as the Attachment Type and you attach your document with the Attachment Type of Letter of Recommendation, the system will not know that you have attached all of the documents to satisfy the requirements. In this case you would not see a green check mark in the box and would not be able to move to the next step in the application process. Please make sure you have attached ALL required documents with the appropriate Attachment Type. The name you give the file has no bearing on the “Attachment Type” which is determined by the selection made in the Attachment Type drop down.
    • Q: I am having trouble uploading documents to my application or profile. What may be the cause?

      A: If you have scanned your documents and cannot get them uploaded, your files are probably either in an inappropriate format, or too large. Please ensure that your document meets the appropriate format and size requirements.

      •Acceptable format: .pdf, .jpg, .gif, .rtf, .txt
      •Size limit: Each file must not exceed 1 MB (megabyte)
      •File Name: The file name must contain less than 50 characters. If the file name contains more than 50 characters or any special characters, you may have trouble attaching your documents and/or the district you are applying to may have trouble viewing them. Please make sure your document title only contains letters and numbers.

      If the document contains multiple pages, you may need to scan multiple sections of the document to maintain the 1MB file size allowance.

      Note: Microsoft Word documents must be saved in the .rtf format. Your resume and cover letter (letter of introduction) can be attached in the following manner if you have them saved as Word documents. All other documents must be scanned in either .jpg or .pdf format and attached electronically to your profile/application(s).

      To save a Word document as a .RTF (Rich Text Format) file, please see below.

      1. Open the document from where you have it saved in your computer.
      2. Go to the File menu at the top left of your Microsoft Word window and click on Save as.
      3. Note where you will be saving the document, go to the bottom of the window and select Rich Text Format in the Save as type box.
      4. Save and close.
      5. Log in to EDJOIN, go to the My Attachments page of your profile.
      6. Click on Browse and open the document saved in rich text format.
      7. Select type of document.
      8. Click on Add.

      All other documents must be scanned to your computer, and then uploaded to your profile.

      Note: If the document/file is too large (Over 1 MB), try one of the following ways to reduce it to the required size:

      1) Always scan documents in black and white only, not in color or grey-scale.

      2) If the document has watermarks, graphics, etc., photo copy the document at 50% darkness and then scan.

      3) Lower the resolution of your scanner from the default to either 100 or 75 dpi “dots per inch”, and then rescan the file.

      4) It may also be necessary to make a copy of the document in black and white at a reduced size and then scan.

      Please note that you must scan your documents directly into the formats named above (.jpg, .pdf). Scanning documents into Word, then converting them to any of the above-mentioned formats may not upload to the EDJOIN system.
    • Q: How can I verify which documents have been added to my application?

      A: 1. Log into your EDJOIN account.
      2. Click “Check the Status of My Applications” or the “My Applications” link at the top left of the page.
      3. Find the position you had applied for and click the Paper Clip icon to the right.
      4. The documents listed under Attachment Details have been added to your application.
    • Q: In what format must my attached documents be in order to be compatible with EDJOIN?

      A: Attached documents must be formatted in one of four formats: .rtf, .pdf, .jpg or .txt. The preferred choices are .pdf or .rtf.
    • Q: Is there an attachment size limit?

      A: Yes. Each document cannot exceed 1 MB (megabyte) or 1024 (KB) in size. Your profile has a maximum allowable attachment size of 12 MB for all documents in your attachments library.
    • Q: One or more of the documents being required in the application is embedded in my credential (Ex. NCLB or CLAD). How do I indicate this and satisfy the requirements of the application?

      A: Option A:

      Create a word document with an explanation of why the specific document is not attached. You will then save that word document as a Rich Text Format (.rtf). Return to the application and attach the document making sure you select the attachment type that is being required in the application.

      Example of word document: My Clad certificate is embedded in my credential.

      Microsoft Word documents must be saved in the .rtf format. To save a Word document as a .RTF (Rich Text Format) file, please see below.

      1. Open the document from where you have it saved in your computer.
      2. Go to the File menu at the top left of your Microsoft Word window and click on Save as.
      3. Note where you will be saving the document, go to the bottom of the window and select Rich Text Format in the Save as type box.
      4. Save and close.
      5. Log in to EDJOIN, go to the My Attachments page of your profile.
      6. Click on Browse and open the document saved in rich text format.
      7. Select type of document.
      8. Click on Add.

      Option B:

      Attach a second copy of your credential and select the attachment type that satisfies the requirement in the application.
    • Q: Many districts/agencies require a cover letter and/or a resume. Where can I find examples of these types of documents?

      A: Examples of these documents can be found by using Google or any search engine. Simply type Resume Examples and you should be able to see a number of documents to use as an example.
    • Q: What is an Attachments Library?

      A: The Attachments Library consists of all the documents you have attached in the My Attachments page of your profile. You have a total of 12 MB (megabytes) of storage space. Each document must be less than 1 MB in size.
    • Q: If I delete an attachment from my profile “Attachment Library”, will it also automatically be deleted from any applications I have added it to?

      A: No, documents deleted from your profile “Attachment Library” will not be deleted from applications.
    • Q: How can I delete an attachment in my profile or application?

      A: After logging into your EDJOIN account, follow these steps:

      Delete Attachments in Profile:

      1. Click the MY EDJOIN tab at the top of the screen and then click Edit my profile.
      2. Click on My Attachments at the top of the page.
      3. Click the gray X to the right of each attachment you wish to delete from your profile.

      Delete Attachments in an Application:

      1. Click the MY EDJOIN tab at the top of the screen and then click "Check the Status of My Applications".
      2. To the right of your application, click on the small paper clip icon.
      3. Click the gray X to the right of each attachment you wish to delete from your application.
    • Q: I am having trouble attaching word documents. How can I change the formatting of my Word document?

      A: Open the document from where it’s saved in your computer and follow these steps:

      1. Go to the File menu and click on Save As.
      2. At the bottom of the Save As window, click the down arrow next to the Save as type window and select Rich Text Format.
      3. Click Save, noting where in your computer you are saving this document.
      4. Return to attachments page of your EDJOIN profile and follow the prompts to attach, making sure to attach the new document you just saved in .rtf formatting.
    • Q: I do not have access to a scanner. What should I do?

      A: If you do not know someone who has a scanner and can assist, some school districts may either offer scanning services or have a scanner accessible to the public. You can also take your documents to a business establishment who offers scanning services for a fee (office supply store, printing company, etc.). You will need to take a hard copy of your documents with you. They will need to make sure each document does not exceed 1MB (1024 KB) and is scanned in as either a .PDF or .JPG file.
    • Q: Can I attach new documents to both an application and my profile simultaneously?

      A: Yes, by clicking the box in the Add a New Attachment page of the application that reads “Add this Attachment to this application AND my profile”
    • Q: Why am I not able to preview my attachments?

      A: There can be a couple of different reasons you are not able to preview your attachments. A problem with the Adobe Reader software on your computer can prevent you from being able to open the attachments saved in the .pdf format. If this is the case, try restarting your computer to see if that does the trick. If not, you may need to update the Adobe Reader software on your computer.

      If you have given your documents names that include special characters (%, #, ', *, etc.), they cannot be viewed or submitted with an application. They must be removed and reattached with names that include only letters and/or numbers.
    • Q: I am trying to attach a document that is 7 pages equaling 6 MB "example". How can I attach this file if the size cannot be larger than 1MB per attachment?

      A: In this situation you will need to save the document into manageable sections. Each section will need to be less than 1MB. Example: Save the document with the title and then Part 1. The next section will be Part 2 so on and so forth.
    • Q: I have attached a .pdf document however I cannot view it. What can be the cause?

      A: PDF documents must be saved in a PDF format. Simply changing the extension of a file to .pdf does not change the format of the document to .pdf. This is most common when people try to save a word document as a .pdf. You must save the file as a .pdf, not just change the extension in the name of the file.

      If the document has been saved in the .pdf format correctly, you may need to update the version of Adobe Reader you have installed on your computer if you are experiencing problems when viewing .pdf documents.
    NCLB "No Child Left Behind"
    • Q: What is NCLB “No Child Left Behind” ?

      A: The No Child Left Behind Act of 2001 reauthorized the Elementary and Secondary Education Act (ESEA) of 1965. The federal law requires states to develop assessments linked to teacher quality.

      For questions pertaining to NCLB, please contact CDE "California Department of Education" by visiting this web page. http://www.cde.ca.gov/re/di/cd/ap/mainpage.aspx

      More information on NCLB can be found at these websites:

      www.cde.ca.gov/nclb/sr/tq/documents/nclbresourceguide.pdf
      http://www.ctc.ca.gov/employers/charter-schools.html
      http://www.clta.net/nclb/nclbchart.html
    • Q: What are the guidelines for meeting NCLB compliance?

      A: To align with NCLB, California’s State Board of Education established that teachers of NCLB core academic subjects must have:

      1) a bachelor’s degree
      2) a state credential or an intern credential for no more than three years
      3) demonstrate core academic subject matter competence. Competence can be shown by completing a CTC approved subject matter program, by meeting the High Objective Uniform State Standard of Evaluation (HOUSSE), passing an examination (CSET), or having a major in the subject or the equivalent. The state considers 32 semester units or 48 quarter units as equivalent.

      For questions pertaining to NCLB, please contact CDE "California Department of Education" by visiting this web page. http://www.cde.ca.gov/re/di/cd/ap/mainpage.aspx

      More information on NCLB can be found at these websites:

      www.cde.ca.gov/nclb/sr/tq/documents/nclbresourceguide.pdf
      www.ctc.ca.gov/employers/charter-schools.html
      www.clta.net/nclb/nclbchart.html
    • Q: How do I show I am NCLB Compliant?

      A: There are a couple of different ways to demonstrate you are NCLB compliant.

      1) A certificate of compliance which is California’s way of showing NCLB certification can only be provided by a public school district. For example: You may have a paper from the district you work/have worked in stating that you are NCLB compliant by way of test scores (CSET).

      In California, an NCLB certificate of compliance can only be provided by a public school district. You can obtain this certificate from any school district you have worked for. For Example, they can give you a document proving you are NCLB certified by way of test scores (CSET).

      2) Another way to obtain NCLB compliance is with some of the newer credentials offered.

      For questions on whether or not your credential meets the requirements, please contact CDE "California Department of Education" by visiting this web page. http://www.cde.ca.gov/re/di/cd/ap/mainpage.aspx

      More information on NCLB can be found at these websites:

      www.cde.ca.gov/nclb/sr/tq/documents/nclbresourceguide.pdf
      www.ctc.ca.gov/employers/charter-schools.html
      www.clta.net/nclb/nclbchart.html
    • Q: What is (HOUSSE) in relation to NCLB?

      A: HOUSSE, which stands for High Objective Uniform State Standard of Evaluation is an alternative method to assessing teacher subject matter competency and Highly Qualified Teacher requirements through a combination of proven teaching experience, professional development and knowledge in the subject acquired over time through teaching experience.

      For questions pertaining to NCLB and HOUSE, please contact CDE "California Department of Education" by visiting this web page. http://www.cde.ca.gov/re/di/cd/ap/mainpage.aspx

      More information on NCLB and HOUSSE can be found at these websites:

      www.neglected-delinquent.org/nd/resources/legislate/hqt/housse.asp
      www.cde.ca.gov/nclb/sr/tq/documents/nclbresourceguide.pdf
      www.ctc.ca.gov/employers/charter-schools.html
      www.clta.net/nclb/nclbchart.html
    Computer Related
    • Q: My Username and Password are correct however I still cannot log into EDJOIN. Why?

      A: If you are having trouble logging into your EDJOIN account and have verified you are using the correct username and password, there may be a couple other reasons you are not able to log in.
      1) If you are accessing EDJOIN through a shortcut, favorite, bookmark or a search engine such as Google, you may want to try closing your internet browser completely and then open a new browser window and type www.edjoin.org into the address bar. Click go and you will be directed to the EDJOIN website. Once on the site, click the Log In tab at the top of the page and enter your username and Password into the appropriate fields. If you are still not able to log in, proceed to step 2.

      2) If your Web browser does not allow cookies you will not be able to login on EDJOIN.
      To enable cookies, please follow the below instructions for your Internet Browser.

      Internet Explorer ( PC ):
      1. Click Tools on the Menu bar at the top of your browser window.
      2. Click Internet Options and then click on the Privacy Tab
      3. Make sure that either the privacy setting is Medium or less, or that you click the Sites button and add https://www.edjoin.org as an allowed site.

      Firefox ( PC ):
      1. Click Tools at the top of your browser window. If tools is not available, you will see the word Firefox at the top left of your browser window with a small drop down arrow. Click the arrow and then click the word Options on the right side of the menu.
      2. Click the Privacy Tab at the top of the screen
      3. In the History section under “Firefox Will” select “Use custom settings for history”
      4. Put a check mark to the left of “Accept cookies from sites” and “Accept third-party cookies”.
      5. Click the “Exceptions” button to the right.
      6. Type www.edjoin.org into the “Address of web site” box
      7. Click the Allow button to the far right. Click close at the bottom.
      8. Click OK on the previous screen.
      9. Close Firefox and re-open to try logging in again.

      Firefox ( MAC ):
      1. Click the word Firefox at the top left of your browser window.
      2. Click Preferences
      3. Click the Privacy Tab at the top
      4. In the box at the top that reads “Firefox will” make sure this has Use Custom Settings for History in the drop down.
      5. Check the box that says “Accept cookies from sites
      6. Click the Exceptions button to the right
      7. Type www.edjoin.org into the “Address of web site” box
      8. Click the Allow button to the far right.
      9. Close the Exceptions-Cookies dialog box by clicking the red circle at the top left.
      10. Close the Privacy dialog box by clicking the red circle at the top left.

      Safari ( MAC ):
      1. Click the word Safari at the top left of your browser window.
      2. Click Preferences
      3. Click the Security tab at the top
      4. In the “Accept Cookies” area, make sure “Only from sites I visit” is selected
      5. Close the preferences dialog box by clicking the red circle at the top left.
    • Q: How do I clear the cookies and cache in my internet browser.

      A: Internet Explorer ( PC ):
      1. Click Tools on the Menu bar at the top of your browser window.
      2. Click Internet Options.
      3. In the General section under Browsing History, click the Delete button.
      4. In the Delete Browsing History Window, Check all boxes with the exception of Passwords and Active X Filtering
      5. Click the Delete Button to delete your selections.
      6. Click Ok on the Internet Options page

      Firefox ( PC ):
      1. Click Tools at the top of your browser window. If tools is not available, you will see the word Firefox at the top left of your browser window with a small drop down arrow. Click the arrow and then click the word Options on the right side of the menu.
      2. Click the Privacy Tab at the top of the screen
      3. In the History section, click the blue “clear your recent history” link.
      4. Click the “Time range to clear” drop down arrow and select “everything”.
      5. In the Clear All History window make sure all of the boxes are checked.
      6. Click “Clear Now”.
      7. Click Ok on the options window.

      Firefox ( MAC ):
      1. Click the word Firefox at the top left of your browser window.
      2. Click Preferences
      3. Click the Privacy Tab at the top
      4. In the History section, click the blue “clear your recent history” link.
      4. Click the “Time range to clear” drop down arrow and select “everything”.
      5. In the Clear Recent History window make sure all of the boxes are checked.
      6. Click “Clear Now”.
      7. Click the red x at the top left of the Privacy window.

      Safari ( MAC ):
      1. Click the word Safari at the top left of your browser window.
      2. Click Reset Safari
      3. Make Sure all boxes are checked and click Reset.
    • Q: How do I allow cookies for the EDJOIN website?

      A: Please follow the below instructions to allow cookies based on the internet browser you use.

      Internet Explorer ( PC ):
      1. Click Tools on the Menu bar at the top of your browser window.
      2. Click Internet Options and then click on the Privacy Tab
      3. Make sure that either the privacy setting is Medium or less, or that you click the Sites button and add https://www.edjoin.org as an allowed site.

      Firefox ( PC ):
      1. Click Tools at the top of your browser window. If tools is not available, you will see the word Firefox at the top left of your browser window with a small drop down arrow. Click the arrow and then click the word Options on the right side of the menu.
      2. Click the Privacy Tab at the top of the screen
      3. In the History section under “Firefox Will” select “Use custom settings for history”
      4. Put a check mark to the left of “Accept cookies from sites” and “Accept third-party cookies”.
      5. Click the “Exceptions” button to the right.
      6. Type www.edjoin.org into the “Address of web site” box
      7. Click the Allow button to the far right. Click close at the bottom.
      8. Click OK on the previous screen.
      9. Close Firefox and re-open to try logging in again.

      Firefox ( MAC ):
      1. Click the word Firefox at the top left of your browser window.
      2. Click Preferences
      3. Click the Privacy Tab at the top
      4. In the box at the top that reads “Firefox will” make sure this has Use Custom Settings for History in the drop down.
      5. Check the box that says “Accept cookies from sites
      6. Click the Exceptions button to the right
      7. Type www.edjoin.org into the “Address of web site” box
      8. Click the Allow button to the far right.
      9. Close the Exceptions-Cookies dialog box by clicking the red circle at the top left.
      10. Close the Privacy dialog box by clicking the red circle at the top left.

      Safari ( MAC ):
      1. Click the word Safari at the top left of your browser window.
      2. Click Preferences
      3. Click the Security tab at the top
      4. In the “Accept Cookies” area, make sure “Only from sites I visit” is selected
      5. Close the preferences dialog box by clicking the red circle at the top left.
    • Q: How do I unblock popups for the EDJOIN website?

      A: Internet Explorer (PC)

      1) While in Internet Explorer, go to the top of the screen, click on tools and then internet options.

      2) Click the privacy tab at the top of the menu.

      3) At the very bottom there will be a little box checked that says block popups. Leave that the way it is but click settings to the right.

      4) In the box that says address, enter this www.edjoin.org and then click Add to the right.

      5) Click Close at the bottom and then ok.

      Firefox (PC)

      1) While in Firefox, go to the top of the screen and click on Tools and then options.

      2) Click The Content Icon at the top and at the top of this menu.

      3) You will see a check box that says Block Popup Windows. Make sure this has a check mark and then click Allow Sites to the right.

      4) In the Address of web site box type in www.edjoin.org then click allow and then close.

      5) Click ok.

      Safari (PC)

      1) While in Safari click on the small sprocket at the top right of the screen.

      2) The "Block Popup Windows" will have a check mark next to it, click "Block Popup Windows" to remove the check mark and unblock popups.

      Firefox (MAC)

      1) While in Firefox on your Mac, go to the top left of the screen and click on the word FIREFOX and then click PREFERENCES.

      2) Next click on the CONTENT tab and make sure the BLOCK POPUP WINDOWS is checked.

      3) Click on Exceptions to the right.

      4) In the Address of Web Site box type in www.edjoin.org. and click ALLOW.

      Safari (MAC)

      1) While in Safari click on the word Safari at the top of your screen.

      2) Next you will want to click the BLOCK POP-UP WINDOWS in the menu making sure it DOES NOT have a check mark next to it.
    Credentials
    • Q: How do I add Credentials to My Application or EDJOIN Profile?

      A: While you are in the Credentials page of your application or the My Credentials page of your EDJOIN profile, click the Add a Credential button at the top of the page. Select the Type of credential you hold from the drop down. Next select the Authorizing Field from the drop down. Choose the State/Country that issued the credential. Type an expiration date into the date field. Please Note: The date should be typed in the MM/DD/YYYY format. Click the “Add Credential” button to add your credential to your list.
    • Q: How can I tell which type of Single Subject or Multiple Subject Teaching Credential I hold?

      A: Single Subject:

      The TC1 is the Single Subject credential issued in years prior to 2000 under the Ryan Act.

      The TCSS is the SB 2042 Single Subject credential issued since the year 2000, which includes the English Learner (CLAD).

      Multiple Subject:

      The TC2 is the Multiple Subject credential issued in years prior to 2000 under the Ryan Act.

      The PTC2 is a Preliminary TC2 Credential.

      The TCMS is the SB 2042 Multiple Subject credential issued since the year 2000, which includes the English Learner (CLAD).

      EDJOIN is not a credentialing department so there is limited information we can provide in regards to what exact credential you hold. For further information regarding credentials, please visit the California Commission on Teacher Credentialing web site, www.ctc.ca.gov.
    • Q: My credential is not listed on your website. What should I do?

      A: The credential list found on EDJOIN has been taken directly from the California Commission on Teacher Credentialing. If your credential is not listed, please select, Unknown, or contact the California Commission on Teacher Credentialing to receive credentialing advice:
      California Commission on Teacher Credentialing
      (916) 445-7254
      http://www.ctc.ca.gov
    • Q: How can I obtain a printer friendly version of my California Teaching Credential?

      A: Please Note: These instructions may change without notice as they are for the CTC website, not the EDJOIN website.

      1) Visit www.ctc.ga.gov and click the “Search For An Educator” button.
      2) Click the “Public Search” link if you would just like to search by your first and last name.
      3) Click the "Secured Search” link to enter your SSN and DOB to access more detailed credentialed information.
    • Q: Can I attach my CCTC record without displaying my social security number to anyone in the district?

      A: The record exchange works off the social security number in your EDJOIN profile. You can remove your social security number from your applications before you submit them to ensure the SSN does not display to the district.
    • Q: Some of the job postings ask for a Certificate of Competence. What is it, and how do I get it?

      A: The "Certificate of Competence" (COC) is the form that California public schools use to document Highly Qualified Teacher requirements. The California Department of Education has created a template, but some districts use their own form. Teachers should be able to obtain a copy of the COC from their Human Resources Office, and are encouraged to keep a copy of this form and related documentation.
    • Q: I am an out of state educator with a credential obtained outside the state of California. Can I still teach in California and how do I go about applying for or renewing my credential?

      A: By visiting the CCTC (California Commission on Teacher Credentialing) website you can obtain information about renewing your out of state credential in California. Here are some helpful instructions for obtaining further information on the CCTC website.

      1. Visit www.ctc.ca.gov
      2. Click the green “Become a Teacher “ box towards the top of the page.
      3. Next click the “Out of State Applicants” link at the top of the page in the blue navigation bar.
      4. Select the appropriate item from the menu of credential types.
      5. Once you have clicked on the appropriate credential type, you should be able to find information on applying for or renewing your credential.
    Miscellaneous
    • Q: How much does it cost to register with EDJOIN?

      A: It's free! There are no fees for job seekers to register.
    • Q: What is the difference between Certificated and Classified?

      A: A certificated position is one that requires a credential or a certificate in order to apply. For example: a teaching or counseling position.

      A classified position can be any position that does not require a credential or certificate such as an administration or maintenance position.
    • Q: What is the EDJOIN Applicant Bank and how does it work?

      A: The applicant bank allows all school districts, county offices of education and public/private educational agencies using EDJOIN to search for potential candidates based on information in the users profile. It is basically another way for a jobseeker to get noticed by a potential employer.

      When you create an account in EDJOIN, your profile will automatically be placed into the ED-JOIN Applicant Bank where it will be accessible to all school districts, county offices of education and public/private educational agencies using EDJOIN. If you DO NOT want your profile added to the Applicant Bank, please check the box at the bottom of the my info page that states “Exclude My Profile From The EDJOIN Applicant Bank”. If this box is checked, the only people that will be able to see your information is the districts, county offices of education and public education agencies you have applied to in EDJOIN.
    My EDJOIN Profile
    • Q: I don't have an e-mail address. Is this a requirement to apply?

      A: Yes. Each user should have a unique email address associated with their EDJOIN account. You can get a free e-mail account through either Yahoo! or Hotmail at www.yahoo.com or www.hotmail.com.
    • Q: May I use someone else's e-mail account?

      A: No. Each EDJOIN user must have his/her own e-mail address in order for employers to communicate directly with each applicant. Using someone else's e-mail address could result in missed job opportunities.
    • Q: What can employers see if I am part of the applicant bank?

      A: Prospective employers using the Applicant Bank can view information that has been input in a Jobseekers profile with the exception of the Social Security Number, Ethnicity Information and "Document Library" Attachments. It is very important to make sure your credential information and My Interest information is up to date.
    • Q: I do not want my employer to learn that I am looking for a job. How do I keep my information anonymous?

      A: We realize the importance of anonymity. If you do not want your current employer to know that you are applying for a job, follow these steps:

      1. Go to Edit My Profile from the My EDJOIN page of your profile.
      2. In the My Info page, check the box at the bottom of the page that reads, "Exclude My Profile From the EDJOIN Applicant Bank."
      3. Click Save.
      4. Go to the My Employment page of your profile.
      5. At the bottom of each employer section, click the box that reads "Please do not contact this employer."
      6. Click Save (bottom of page).
    • Q: Do I have to complete a profile?

      A: A profile is not required to search for positions in EDJOIN however if you wish to apply, you will need to create a profile. Information from your profile will auto-populate into the EDJOIN online application when you apply for a position. Having an incomplete profile will result in your having to re-type the information into a new application each time you apply for a different position.
    • Q: How do I update the information in my profile?

      A: From the My EDJOIN screen of your profile, follow these steps:

      1. Click on Edit my profile.
      2. Enter updated information in any of the pages by following the prompts (My Info, My Employment, My References, etc.).
      3. Click Save at the bottom of each page before moving to the next page.

      **Please Note** Information changed in your profile will not show up in applications you have in progress.
    • Q: What is the difference between a profile and an application?

      A: A profile consists of all the personal information you enter into your EDJOIN account that can be changed/edited and saved. This profile includes seven pages of information, identified by My Info, My Employment, My References, My Education, My Credentials, My Attachments, My Interests. Information from your profile populates into the application when you click on the Click here to apply prompt located within a job posting. The application consists of either a 6- or 7-page process, at the end of which will appear a Submit application prompt.

      **Please Note** Information changed in your profile will not show up in applications you have in progress.
    • Q: Why do I have to enter my information over and over again? Doesn't the system save my information?

      A: The profile and application are completely separate. We recommend that job seekers fill out their profile first. The information within the profile is then used as a template. Once you click on Click here to apply, an application appears and the information from your profile gets populated within the application. If you decide to make changes to the application, those changes only get changed within your application and do not alter your profile. This allows you to customize each application if desired. To ensure your information gets saved for future use, please make your changes within your profile.
    • Q: My personal information has changed since I submitted my application. How can I update my applications?

      A: If your name, address, phone number and/or email address have been changed, please update the My Info page located within your profile to reflect your new contact information.

      Log Into EDJOIN, click on Edit my Profile. Update the needed information and click Save at the bottom of the page. The employer to whom you applied will automatically be notified that your contact information has been updated within your profile.
    • Q: Is my social security number required to create my EDJOIN profile?

      A: No, your social security number is not required to create your EDJOIN profile however, if you have included your social security number there are some benefits such as your California Teaching Credential records will automatically be added to your applications. This allows districts to screen applicants that have included their CCTC record much more quickly.
    • Q: If I add my social security number “SSN” to my profile, is it safe and who can see my SSN?

      A: Your social security number is safe as it is encrypted in the EDJOIN database to maintain security. Only HR personnel at the districts you have applied to can see your social security number.
    • Q: If I have created an EDJOIN account and added the appropriate information to my profile, will districts and other types of employers be able to search for my information in the EDJOIN system?

      A: Yes, once you have created your profile it is automatically placed in the Applicant Bank where it is available to all school districts and COE’s using EDJOIN. On the MY INFO page you can choose to Exclude your profile from the Applicant bank by checking the box at the bottom of the page that reads “Exclude My Profile From The EDJOIN Applicant Bank”.
    • Q: Can I add more than 3 References and 3 Employers to my EDJOIN profile?

      A: In the case of needing to add more References or Employers, it is recommended to place these in your resume which will be attached to all submitted applications.
    • Q: If I make changes to my profile, will it have any effect on the applications I have in progress or that I have submitted?

      A: No, changes made to your profile will not affect any “in progress or submitted” applications. The changes will only affect positions applied for after the changes were made and saved to your profile. The only exception to this would be If your name, address, phone number and/or email address have been changed. Once the information is updated in the My Info page of your profile, the changes will be reflected on your applications.
    • Q: I have completed the My Interests section of my profile, how will this benefit me?

      A: All users are added to the Applicant Bank in EDJOIN (unless otherwise noted in their profile). When districts and COE’s are searching for a candidate it will help them determine who is willing to work in certain locations and certain positions by narrowing down the candidates by their interests.
    • Q: I have added My Employment, My Education and My References to my profile. Is there any way to change the order they appear?

      A: Yes, at the top left of each employment, education and reference box you will see arrows that allow you to change the order on the page. Once you save your profile they will appear in that order on future applications.
    • Q: I have added a language to the My Info page of the profile. Why am I not able to edit the selections I have made for Read, Speak, Write, Fluent and Some?

      A: Once the language is added to the profile you are not able to make changes to the selections for Read, Speak, Write, Fluent and Some. If changes need to be made, you will need to delete the language and add a new language making sure all of the appropriate selections are chosen.
    • Q: Why do I get logged out of EDJOIN automatically? Is there a Timeout period?

      A: Edjoin has a time out period of 1 Hour to help maintain the security of your profile and applications. If you are on the same page for more than one hour, the system will log you off and you will be required to log back into EDJOIN. It is recommended that if you anticipate being on the same page for an hour or more (Example: Typing answers to essay questions) that you save frequently by clicking the save button at the bottom of the page. This will ensure that if you do get logged of, when you log back in all of your data will be saved.

      We have a time out period for this reason. Let’s say you are in a public library and you are logged into EDJOIN, if you forget to log out of EDJOIN, the system will log you off automatically to help prevent un authorized users from gaining access to your information.
    Searching For Jobs
    • Q: What should I use for keywords?

      A: Using the Keywords search box at the EDJOIN Home page, enter the keywords for the job titles you would like to see. Keywords will also be found within the job description.

      Keywords can be anything including job titles, skills, district/organization name. Keywords search the titles and the description of the job posting. Examples include: teacher, secretary, Sacramento, dean, counselor, and science.
    • Q: What is a Wish List?

      A: A Wish List is a list of all the jobs you have stored in the My Job Wish List page of your profile. This feature is ideal when you are searching for several jobs at a time and want to bookmark them to apply later. To use this feature, follow these steps:

      1. Log into your EDJOIN account.
      2. Click the Job Search tab at the top of the page and enter your search criteria. Click Search.
      3. Once you have found a job posting you want to bookmark, click the “Add to my wish list” button at the bottom of the posting, then continue with your job search.
      4. When completed with your job search and ready to review/apply for these positions, click on the MY EDJOIN tab at the top of the page.
      5. Click on the My Job Wish List prompt and proceed with the application process.

      PLEASE NOTE: Job postings that have already closed will no longer display on your Wish List.
    • Q: How do I save my job searches?

      A: Searches can be saved to your EDJOIN profile by following the below instructions.

      1. Log into EDJOIN and click the Job Search link at the top of the page.
      2. Input your search criteria and click the Search button at the bottom left.
      3. At the top right of your results, click the Save this Search link.
      4. The screen will refresh where you will then see a Save Search As text box.
      5. Type in a name for your search and click the save button to the right.

      Once you have saved your search you can run your saved search by clicking on the My EDJOIN tab at the top of the screen. Next you will click on Access My Saved Searches and then click the title of the search.

      Please Note: The Save Searches function only saves parameters, not the results.
    • Q: Are searches case-sensitive?

      A: No, they are not.
    Security
    • Q: Is EDJOIN a secure website?

      A: Yes. EDJOIN has implemented technical and organizational measures designed to secure your personal information from accidental loss, from unauthorized access, use, alteration or disclosure. Each time you enter/exit from your EDJOIN account a security alert will appear to advise you when you are entering/exiting the secure pages.
    • Q: Is my social security number required to create my EDJOIN profile?

      A: No, your social security number is not required to create your EDJOIN profile however, if you have included your social security number there are some benefits such as your California Teaching Credential records will automatically be added to your applications. This allows districts to screen applicants that have included their CCTC record much more quickly.
    • Q: If I add my social security number “SSN” to my profile, is it safe and who can see my SSN?

      A: Your social security number is safe as it is encrypted in the EDJOIN database to maintain security. Only HR personnel can see your social security number.
    Status of Application
    • Q: How can I learn the status of my application and/or review the attachments added to an application?

      A: To check the status of your application, please follow these steps:

      1. Go to www.edjoin.org
      2. Click the "LOGIN/REGISTER" tab at the top of the screen.
      3. Enter your Username and Password into the designated areas.
      4. Click the "Check the status of my Applications" link.

      The status of the application will read one of the following:

      Submitted - means your application was successfully submitted to the school district

      Withdrawn - means you withdrew your application

      Not Submitted - means you started applying for this posting and have not completed all the steps. Click on Edit and complete the application process again. If it still does not successfully transmit, scroll back up the page and make sure ALL required fields are filled in. NOTE: If posting has closed, the Edit option is not available. If the deadline has passed and the status reads not submitted, you are no longer able to apply through EDJOIN as the posting has closed. In this case you would need to contact the district to see if there are any other options for applying.

      District viewed - means the district has looked at your application. For more information about the status of your application, please contact the district directly.

      Posting Archived - means that the final determination for the posting has been made.

      Please Note: There are a variety of ways that the district can access the application. The method the district uses to view the application will determine if the system/applicant is notified that the District has viewed the application.

      EDJOIN does not manage any applications or screen applicants. Any further information as to the status of your application must be obtained by contacting the district.

      Check the Status of Attachments on My Application:

      If you wish to check the status of the documents you have added to your application, simply click the paper clip icon to the right of the posting title on the My Applications page. The documents listed under Attachment Details have been added to your application. You can view each document if you wish by clicking the Preview link to the right of the document title.
    • Q: Why does the status of my application say "Withdrawn"?

      A: The status will change from Submitted to Withdrawn after the Click here to Withdraw prompt has been clicked. This function is available to the job seeker only.
    • Q: Why does the status of my application read Not Submitted?

      A: When using EDJOIN to apply for a position, the application does not get submitted automatically. In other words, if the status of your application reads not submitted, this is due to it not being completed/submitted. In this situation you will need to go back into the application and complete it making sure it is submitted successfully. Anytime you submit an application in EDJOIN you will receive a message on the screen letting you know the application was submitted successfully. You will also receive an email to that extent as well. If the posting has closed and your application status reads not submitted, you will not be able to submit your application through EDJOIN.
    • Q: How can I view messages sent to me by the districts I have applied to?

      A: Log into EDJOIN and click “Check The Status of My Applications”. If you are already logged into EDJOIN, click the MY EDJOIN tab at the top of the screen and then click “Check The Status of My Applications”.
      To the right of the position you had applied for, you would see an envelope if you have received any messages from the district in regards to the posting. Click the envelope to view those messages. You would also have been sent the same message to the email address that was in your application.
    • Q: How can I respond to the messages sent by the district?

      A: Unfortunately you cannot reply to these messages through EDJOIN as this is not an email tool. EDJOIN only stores a copy of the message that was sent. These messages were also sent to the email address included in your application so you would need to reply through your email software.
    • Q: I thought I applied for a position however when I check the status of my applications, I do not see the position I applied for in the list. Why not?

      A: This is typically caused by the Profile being completed but the application is not. The Application and the Profile look similar however they are two separate areas. Once you have created an EDJOIN profile, you must click on “Job Search” at the top of the screen to search for the position you wish to apply for. Once you find the position you will click on the Title of the position to view the posting. At the bottom of the posting you will see a button that says “Click Here To Apply”. Click that to start the application process. Complete the application and submit it to the district.

      Please Note: If the position has closed, you will not be able to apply for the position through EDJOIN. In this case you will need to contact the district to see if there is a different method you can use to submit your application.
    • Q: How can I check to see what documents have been attached to my application?

      A: Log into EDJOIN and click on “Check the Status of My Applications”. If you are already in EDJOIN, click on the MY EDJOIN tab at the top of the page and then click “Check the Status of My Applications”. To the right of each application that has been submitted you will see a small paper clip icon. Click on the paper clip to review, delete or add documents to your application. Please Note: If the application has been submitted and you are adding documents after the fact, it is at the districts discretion whether to accept them. Also, it is best to contact the district to let them know what documents have been added after the application was submitted.
    • Q: How can I remove the record of old applications from the My Applications page of my profile?

      A: This information remains as history and cannot be removed. You can, however, sort the positions by clicking on the column headings.
    Printing
    • Q: How can I print a copy of my application?

      A: Once you have logged into EDJOIN click on “Check the Status of My Applications”. If you are already logged into EDJOIN, click the MY EDJOIN tab at the top of the screen and then click “Check the Status of My Applications”. To the far right of the position you have applied to, click the small printer icon to open a copy of the application in your browser window. Click on File at the top left of your browser window and then click on Print Preview. Click the small printer Icon at the top left to print the application.
    • Q: How can I print a copy of my EDJOIN profile?

      A: Once you have logged into EDJOIN click on “Print My Profile”. If you are already logged into EDJOIN, click the MY EDJOIN tab at the top of the screen and then click “Print My profile”. A copy of your EDJOIN profile will open in your browser window. Click on File at the top left of your browser window and then click on Print Preview. Click the small printer Icon at the top left to print the application.
    • Q: Why is my Social Security number missing when I print my application or profile?

      A: EDJOIN does not display your SSN on the printable application or printable version of your profile for security reasons.
    Log In-Username/Password
    • Q: I have forgotten my Username/Password, what should I do?

      A: Your username and password can be obtained by following these steps:

      1. Go to www.edjoin.org
      2. Click the "LOGIN/REGISTER" tab at the top of the page and click LOGIN.
      3. Next click the “Forgot your Username or Password?” link at the top left of the page.
      3. Enter your Username or the Email Address used in your EDJOIN profile in the section labeled “I Can’t remember my password, what should I do?”
      4. Click Send.

      If you receive a success message, your account information will be emailed to you through a secure network, which can be accessed immediately. If you have not received the message within 45 minutes of receiving the success message, please see below.

      If you have changed your email address since you registered on EDJOIN, you do not remember your username/email address, or you receive a message stating that you have multiple accounts, please click the "Help" tab at the top of the page and forward your First and Last name, phone number and e-mail address used to set up your original account to the helpdesk so we can assist you. ***EDJOIN cannot provide login information over the phone.***

      Please Note: If you have multiple email addresses you may want to try sending your username and password to each address prior to contacting the helpdesk. You should receive a success message if the email was sent successfully to your account.
    • Q: I have forgotten my username/password. Should I create a new account?

      A: No, a duplication of effort is not necessary and can create problems when trying to input new data.

      Towards the top of the LOGIN screen there is a section that says “Forgot Your Username or Password?". Click that to input your Username or Email address from your EDJOIN Profile and when you click Send, the system will send an email to that address containing your username and password. If for any reason you do not receive the email or have any problems with this feature, please click the HELP tab at the top of the page and forward your First and Last name, phone number and e-mail address used to set up your original account to the helpdesk so we can assist you. ***EDJOIN cannot provide login information over the phone.***
    • Q: My Username and Password are correct however I still cannot log into EDJOIN. Why?

      A: If you are having trouble logging into your EDJOIN account and have verified you are using the correct username and password, there may be a couple other reasons you are not able to log in.
      1) If you are accessing EDJOIN through a shortcut, favorite, bookmark or a search engine such as Google, you may want to try closing your internet browser completely and then open a new browser window and type www.edjoin.org into the address bar. Click go and you will be directed to the EDJOIN website. Once on the site, click the Log In tab at the top of the page and enter your username and Password into the appropriate fields. If you are still not able to log in, proceed to step 2.

      2) If your Web browser does not allow cookies you will not be able to login on EDJOIN.
      To enable cookies, please follow the below instructions for your Internet Browser.

      Internet Explorer ( PC ):
      1. Click Tools on the Menu bar at the top of your browser window.
      2. Click Internet Options and then click on the Privacy Tab
      3. Make sure that either the privacy setting is Medium or less, or that you click the Sites button and add https://www.edjoin.org as an allowed site.

      Firefox ( PC ):
      1. Click Tools at the top of your browser window. If tools is not available, you will see the word Firefox at the top left of your browser window with a small drop down arrow. Click the arrow and then click the word Options on the right side of the menu.
      2. Click the Privacy Tab at the top of the screen
      3. In the History section under “Firefox Will” select “Use custom settings for history”
      4. Put a check mark to the left of “Accept cookies from sites” and “Accept third-party cookies”.
      5. Click the “Exceptions” button to the right.
      6. Type www.edjoin.org into the “Address of web site” box
      7. Click the Allow button to the far right. Click close at the bottom.
      8. Click OK on the previous screen.
      9. Close Firefox and re-open to try logging in again.

      Firefox ( MAC ):
      1. Click the word Firefox at the top left of your browser window.
      2. Click Preferences
      3. Click the Privacy Tab at the top
      4. In the box at the top that reads “Firefox will” make sure this has Use Custom Settings for History in the drop down.
      5. Check the box that says “Accept cookies from sites
      6. Click the Exceptions button to the right
      7. Type www.edjoin.org into the “Address of web site” box
      8. Click the Allow button to the far right.
      9. Close the Exceptions-Cookies dialog box by clicking the red circle at the top left.
      10. Close the Privacy dialog box by clicking the red circle at the top left.

      Safari ( MAC ):
      1. Click the word Safari at the top left of your browser window.
      2. Click Preferences
      3. Click the Security tab at the top
      4. In the “Accept Cookies” area, make sure “Only from sites I visit” is selected
      5. Close the preferences dialog box by clicking the red circle at the top left.
    • Q: I have a username that I would like changed. What should I do?

      A: You cannot change your username. However, you can change your password at anytime by logging into your EDJOIN account and clicking on the Change My Password prompt.
    • Q: I have attempted to retrieve my login information but the system stated there are multiple accounts associated with my email address. Why is this occurring and how do I retrieve my login information?

      A: If you have received a message stating “Multiple accounts associated with this email address”, this means there is more than one account in EDJOIN associated with the email address you provided. Since we cannot verify the identity through a single account, we could not send the login information through email.

      The most common cause for this is multiple users sharing the same email address. Each user should have a unique email address associated with their EDJOIN account. Another reason could be that you forgot your password a while back and created a second account. In either situation you will want to click the HELP tab at the top right of the EDJOIN screen to contact the helpdesk through EMAIL. ***We cannot provide username and password information over the phone.***

      Make sure you provide all of the information requested in the contact us template as it is set up in your account so we can verify your identity and send you your login information. Please be sure to indicate that you have attempted to retrieve your login information but the system stated you have multiple accounts.
    • Q: How do I clear the cookies and cache in my internet browser.

      A: Internet Explorer ( PC ):
      1. Click Tools on the Menu bar at the top of your browser window.
      2. Click Internet Options.
      3. In the General section under Browsing History, click the Delete button.
      4. In the Delete Browsing History Window, Check all boxes with the exception of Passwords and Active X Filtering
      5. Click the Delete Button to delete your selections.
      6. Click Ok on the Internet Options page

      Firefox ( PC ):
      1. Click Tools at the top of your browser window. If tools is not available, you will see the word Firefox at the top left of your browser window with a small drop down arrow. Click the arrow and then click the word Options on the right side of the menu.
      2. Click the Privacy Tab at the top of the screen
      3. In the History section, click the blue “clear your recent history” link.
      4. Click the “Time range to clear” drop down arrow and select “everything”.
      5. In the Clear All History window make sure all of the boxes are checked.
      6. Click “Clear Now”.
      7. Click Ok on the options window.

      Firefox ( MAC ):
      1. Click the word Firefox at the top left of your browser window.
      2. Click Preferences
      3. Click the Privacy Tab at the top
      4. In the History section, click the blue “clear your recent history” link.
      4. Click the “Time range to clear” drop down arrow and select “everything”.
      5. In the Clear Recent History window make sure all of the boxes are checked.
      6. Click “Clear Now”.
      7. Click the red x at the top left of the Privacy window.

      Safari ( MAC ):
      1. Click the word Safari at the top left of your browser window.
      2. Click Reset Safari
      3. Make Sure all boxes are checked and click Reset.




 

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California County Superintendents Educational Services Association. All rights reserved.

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