Help Center

Q: I am having trouble registering for a new account. The system is telling me the username or email address is taken, what should I do?: A: If the system indicates that “the user name you chose is already taken, you will need to choose a more unique username.

If you receive a message stating that “an account with this email address already exists”, please click the Contact Us link at the upper right hand side of the screen to contact the EDJOIN Jobseeker Helpdesk.

Note: each account must have a unique email address. Two users should never share the same email in two separate EDJOIN accounts.
Q: How do I apply for a job?: A: In most cases, you must apply online. It is recommended that you create your EDJOIN profile prior to applying which can save you time by not having to re-enter information over and over again as information saved in your profile will automatically populate into new applications you are working on. If you have not already established an EDJOIN account, click the Register Now link at the top of the page to do so. Once the account is created, you will be directed to your EDJOIN profile. Update each section of your profile making sure to save along the way.

Note: The EDJOIN profile and the application are two separate areas. Once you have completed your profile, you still need to use the Job Search function to search and apply for jobs as explained below.

**If you have already created/updated your EDJOIN profile, please see below**

Follow the below instructions to search and apply for a position in EDJOIN.

Step 1: Click Job Search at the top of the EDJOIN screen.

Step 2: Use the Keyword Search box to find the position you wish to apply for. Example: if you are searching for a science position, type the word science into the Keyword box. Click Search at the bottom left of the page.

Step 3: Scroll through the listings until you find the one you wish to apply for. Click the title of the posting.

Step 4: The job posting will open. Review the posting and record any information you may need later such as contact information, Job Description information, Salary, etc.

Step 5: Record the posting deadline date and time found at the bottom of the posting just above the click here to apply link or at the top right of the posting next to Application Deadline.

Step 6: Scroll to the bottom of the posting and click the “Click Here To Apply” link.

PLEASE NOTE: If you do not see a prompt in the posting that reads “Click Here to Apply,” please review the posting for instructions on how to apply or call the contact person whose name is on the job posting to learn how to apply for that particular position. EDJOIN does not manage job postings so these questions must be directed to the district where you are seeking employment.

If you have not already established an EDJOIN account or logged in with a username/password, you will be prompted to do so.

Step 7: Complete all 6 pages (for classified positions) or 7 pages (for certificated positions).

Step 8: On classified positions, the last prompt will say “Submit” found at the bottom of the signature page. For Certificated positions, click the next button at the bottom of the signature page after completing all requirements on the page. The final page of the certificated posting will have a “Proceed To Apply” button which will submit your certificated application.

IMPORTANT: If you have not receive a message that reads “Your Application was successfully submitted on (Date)” your application has not been submitted. Once you have submitted successfully, you will also receive an email at the email address provided in your application.
Q: I am trying to apply for a position however the system tells me I have already applied for this position. Why am I getting this message and what can I do to apply for this position?: A: If you have clicked the Click Here To Apply button at the bottom of a posting and receive a message stating “Already Submitted: This Application Has Already Been Submitted” please see below.

Sometimes the district will Re Post a position using an old posting. If you had applied to the position in the past you will not be able to apply to the position until you do one of the following.

1) Click on the MY EDJOIN tab at the top of the screen and click “Check the Status of My Applications”. Find the old position you had submitted the application for. If you do not see the old position, make sure the time frame drop down at the top left of the screen is set to ALL. Next, click on the “Click Here To Withdraw” link to the right to withdraw from the old position. Now you can go back to Job Search and Apply for the new position.

2)If you do not see a “Click Here to Withdraw” link, please click the contact us tab at the top right of the screen to send the EDJOIN Jobseeker Helpdesk an email. Be sure to include the exact name of the district and the exact title of the position you are trying to apply to along with a brief description of your problem.
Q: Why do I get logged out of EDJOIN automatically? Is there a Timeout period?: A: Edjoin has a time out period of 1 Hour to help maintain the security of your profile and applications. If you are on the same page for more than one hour, the system will log you off and you will be required to log back into EDJOIN. It is recommended that if you anticipate being on the same page for an hour or more (Example: Typing answers to essay questions) that you save frequently by clicking the save button at the bottom of the page. This will ensure that if you do get logged of, when you log back in all of your data will be saved.

We have a time out period for this reason. Let’s say you are in a public library and you are logged into EDJOIN, if you forget to log out of EDJOIN, the system will log you off automatically to help prevent un authorized users from gaining access to your information.
Q: I am trying to apply for a position but it requires a password. Why is this and where can I obtain the password.: A: Some districts choose to post positions for current district staff only. In order to apply for these positions you must enter a password. If you are a current employee, the password can be obtained by contacting the HR department at the district to which you are attempting to apply. The HR contact information will be listed at the top right of the posting.

Please Note: The password for an in district position WILL NOT be your EDJOIN password. The EDJOIN helpdesk cannot provide this password. It must be provided by the district.
Q: Do I have to create an account to apply for a job?: A: Yes, if the organization advertising the position is accepting online applications. If the organization is not accepting online applications, you must contact them directly to inquire about their application process.
Q: May I use someone else's account to apply for a position?: A: No. Each EDJOIN account/profile consists of personal data (education, employment history, references, etc.) that populates into the application/s when you apply for positions. It would not be practical to use another person's account.
Q: Is an e-mail address a requirement to apply for positions?: A: Yes. Many employers communicate with applicants via e-mail only, and anyone who does not have an e-mail address may be screened out. Free e-mail accounts are available through either Yahoo! Or Hotmail at www.yahoo.com and www.hotmail.com.
Q: I thought I applied for a position however when I check the status of my applications, I do not see the position I applied for in the list. Why not?: A: This is typically caused by the Profile being completed but the application is not. The Application and the Profile look similar however they are two separate areas. Once you have created an EDJOIN profile, you must click on “Job Search” at the top of the screen to search for the position you wish to apply for. Once you find the position you will click on the Title of the position to view the posting. At the bottom of the posting you will see a button that says “Click Here To Apply”. Click that to start the application process. Complete the application and submit it to the district.

Please Note: If the position has closed, you will not be able to apply for the position through EDJOIN. In this case you will need to contact the district to see if there is a different method you can use to submit your application.
Q: Why do I have to enter my information over and over again? Doesn't the system save my information?: A: The profile and application are completely separate. We recommend that job seekers fill out their profile first. The information within the profile is then used as a template. Once you click on Click here to apply, an application appears and the information from your profile gets populated within the application. If you decide to make changes to the application, those changes only get changed within your application and do not alter your profile. This allows you to customize each application if desired. To ensure your information gets saved for future use, please make your changes within your profile.
Q: Why is my profile information missing in my application?: A: Information added to your EDJOIN profile will not populate into applications that were previously started. Information added or changed in your profile will only show up in New applications you start working on. If you wish for the information in your profile to show up in an application you are currently working on you have one of two options. You can add the information into your application just like you did in your profile, or if the posting is still open you can delete your application by clicking the Delete link to the right of the posting in the My Applications page. Next you will need to visit the Job Search utility, find the posting and reapply. The new application would then contain the information from your profile.
Q: Can I attach my CCTC record without displaying my social security number to anyone in the district?: A: The record exchange works off the social security number in your EDJOIN profile. You can remove your social security number from your applications before you submit them to ensure the SSN does not display to the district.
Q: Why is the Click Here To Apply button missing at the bottom of the posting I wish to apply for?: A: Some employers choose to not accept online applications through EDJOIN. In this case you will need to review the job posting for instructions on how to apply for the position or contact the organization who has posted the position.
Q: I am in the middle of applying for a position and when I click the Next button, nothing happens. What may be causing this?: A: The application may contain the below items which could prevent you from being able to proceed if not completed properly.

Date Fields- Dates should be input in the MM/DD/YYYY format. If having difficulty proceeding, make sure all dates on the page are in this format.

Email Address- Sections that require an email address should have a valid email address input otherwise the system will reject the address and notify you in red to the right of the field.

Additional Questions- Additional Questions also known as Custom Questions are usually found at the bottom of each section of the application process. These must be completed if present. Note: If you are on the signature page, the Additional Questions can be found at the top of the page. If there is an additional question that does not apply to you, type NA into the field. Some additional questions may contain fields such as “If other, please explain” or “If you answered yes, please explain below”. You must input something into these fields even if it is simply typing NA into the field.

Required Documents- If a district has placed custom requirements for applying on a position, make sure you have attached all required documents and that you have given each document the appropriate document type. Example: You would not give the letter of introduction a document type of Letter of reference, Watch for the green check marks next to each required document to indicate you have included all of the required documents with the correct type

Signature Page- The signature page must have your name typed into the signature box in order to proceed to the next step of the application.
Q: Why is the green check mark missing in the box next to the required documents for a position I am applying for when I have already added the attachment?: A: Each document must be attached with a specific attachment type such as letter of reference, resume, etc. Make sure the appropriate type has been selected for the document. The attachment type can be found to the left of each document being required in parenthesis.

Example:
Certification (Please attach a current copy of your CA Multiple Subject Credential.) The attachment type in this situation would be certification.

Also, your profile is separate from the application. You may have added the document as an attachment to your profile however you still need to attach the document to your application.
Q: I have added a language to the Personal page of my application. Why am I not able to edit the selections I have made for Read, Speak, Write, Fluent and Some?: A: Once the language is added to the application you are not able to make changes to the selections for Read, Speak, Write, Fluent and Some. If changes need to be made, you will need to delete the language and add a new language making sure all of the appropriate selections are chosen.
Q: How do I add my signature to the application?: A: At the bottom of the signature page of the application you will simply type your name into the signature box. This is recognized as a legal signature for the application.
Q: How do I update an application that has already been submitted?: A: An application cannot be changed once it has been submitted. However, if the position is still open, you can withdraw your application by clicking the “Click Here To Withdraw” link on the My Applications page and reapply, NOT re-submit. If you do not see the position listed on the My Applications page, be sure to change the time frame drop down at the top left of the page to ALL. To Reapply, after the application has been withdrawn, click the Job Search tab at the top of the screen to search for the position. Scroll to the bottom of the posting and click the “Click Here To Apply” button and reapply for the position.
Q: My personal information has changed since I submitted my application. How can I update my applications?: A: If your name, address, phone number and/or email address have been changed, please update the My Info page located within your profile to reflect your new contact information.

Log Into EDJOIN, click on Edit my Profile. Update the needed information and click Save at the bottom of the page. The employer to whom you applied will automatically be notified that your contact information has been updated within your profile.
Q: I forgot to send a required attachment with my application. What shall I do?: A: If the posting is still open, you can send additional attachments to the district. To add documents to your application, follow these steps:

1. Go to www.edjoin.org.
2. Log in with your Username and Password.
3. Click Check the status of my Applications.
4. Click on the paper clip icon next to the desired position.
5. At the bottom of the page click the Upload New File button.
6. Click the Browse button in the Add a New Attachment box at the bottom of the page.
7. Locate the file saved on your computer, click on the file once and click Open.
8. Select the type of document you are attaching by clicking the type drop down in the Add a New Attachment box.
9. Click the Add Attachment button to attach the document to your resume.
Q: I am having trouble uploading documents to my application or profile. What may be the cause?: A: If you have scanned your documents and cannot get them uploaded, your files are probably either in an inappropriate format, or too large. Please ensure that your document meets the appropriate format and size requirements.

•Acceptable format: .pdf, .jpg, .gif, .rtf, .txt
•Size limit: Each file must not exceed 1 MB (megabyte)
•File Name: If the file name contains any special characters, you may have trouble attaching your documents. Please make sure your document title only contains letters and numbers.

If the document is multiple pages, you may need to scan multiple sections of the document to maintain the 1MB file size allowance.

Note: Microsoft Word documents must be saved in the .rtf format. Your resume and cover letter (letter of introduction) can be attached in the following manner if you have them saved as Word documents. All other documents must be scanned in either .jpg or .pdf format and attached electronically to your profile/application(s).

To save a Word document as a .RTF (Rich Text Format) file, please see below.

1. Open the document from where you have it saved in your computer.
2. Go to the File menu at the top left of your Microsoft Word window and click on Save as.
3. Note where you will be saving the document, go to the bottom of the window and select Rich Text Format in the Save as type box.
4. Save and close.
5. Log in to EDJOIN, go to the My Attachments page of your profile.
6. Click on Browse and open the document saved in rich text format.
7. Select type of document.
8. Click on Add.

All other documents must be scanned to your computer, and then uploaded to your profile.

Note: If the document/file is too large (Over 1 MB), try one of the following ways to reduce it to the required size:

1) Always scan documents in black and white only, not in color or grey-scale.

2) If the document has watermarks, graphics, etc., photo copy the document at 50% darkness and then scan.

3) Lower the resolution of your scanner from the default to either 100 or 75 dpi “dots per inch”, and then rescan the file.

4) It may also be necessary to make a copy of the document in black and white at a reduced size and then scan.

Please note that you must scan your documents directly into the formats named above (.jpg, .pdf). Scanning documents into Word, then converting them to any of the above-mentioned formats may not upload to the EDJOIN system.
Q: How can I verify which documents have been added to my application?: A: 1. Log into your EDJOIN account.
2. Click “Check the Status of My Applications” or the “My Applications” link at the top left of the page.
3. Find the position you had applied for and click the Paper Clip icon to the right.
4. The documents listed under Attachment Details have been added to your application.
Q: How do I reduce the size of my scanned document if it's too large to attach to my profile or application?: A: 1) Always scan documents in black and white only, not in color or grey-scale.

2) If the document has watermarks, graphics, etc., photo copy the document at 50% darkness and then scan.

3) Lower the resolution of your scanner from the default to either 100 or 75 dpi “dots per inch”, and then rescan the file.

4) It may also be necessary to make a copy of the document in black and white at a reduced size and then scan.

If you are still unable to reduce the size of your documents, your local Kinko's or business supply should be able to assist you. You will need to take a hard copy of your documents with you. They will need to make sure each document does not exceed 1MB (1024 KB) and is scanned in as either a .PDF or .JPG file. They will charge a fee for their services.
Q: In what format must my attached documents be in order to be compatible with EDJOIN?: A: Attached documents must be formatted in one of four formats: .rtf, .pdf, .jpg or .txt. The preferred choices are .pdf or .rtf.
Q: Is there an attachment size limit?: A: Yes. Each document cannot exceed 1 MB (megabyte) or 1024 (KB) in size. Your profile has a maximum allowable attachment size of 12 MB for all documents in your attachments library.
Q: What is an Attachments Library?: A: The Attachments Library consists of all the documents you have attached in the My Attachments page of your profile. You have a total of 12 MB (megabytes) of storage space. Each document must be less than 1 MB in size.
Q: If I delete an attachment from my profile “Attachment Library”, will it also automatically be deleted from any applications I have added it to?: A: No, documents deleted from your profile “Attachment Library” will not be deleted from applications.
Q: How can I delete an attachment in my profile or application?: A: After logging into your EDJOIN account, follow these steps:

Delete Attachments in Profile:

1. Click the MY EDJOIN tab at the top of the screen and then click Edit my profile.
2. Click on My Attachments at the top of the page.
3. Click the gray X to the right of each attachment you wish to delete from your profile.

Delete Attachments in an Application:

1. Click the MY EDJOIN tab at the top of the screen and then click "Check the Status of My Applications".
2. To the right of your application, click on the small paper clip icon.
3. Click the gray X to the right of each attachment you wish to delete from your application.
Q: Can I upload a document formatted in Word?: A: No. All documents must be formatted in one of the following: .pdf, .rtf, .txt, or .jpg. Please note that .pdf and .rtf are the preferred formatting. Microsoft Word documents can be saved as .rtf files by following the below instructions.

Open the document from where it’s saved in your computer and follow these steps:

1. Go to the File menu and click on Save As.
2. At the bottom of the Save As window, click the down arrow next to the Save as type window and select Rich Text Format.
3. Click Save, noting where in your computer you are saving this document.
4. Return to attachments page of your EDJOIN profile and follow the prompts to attach, making sure to attach the new document you just saved in .rtf formatting.
Q: I am having trouble attaching word documents. How can I change the formatting of my Word document?: A: Open the document from where it’s saved in your computer and follow these steps:

1. Go to the File menu and click on Save As.
2. At the bottom of the Save As window, click the down arrow next to the Save as type window and select Rich Text Format.
3. Click Save, noting where in your computer you are saving this document.
4. Return to attachments page of your EDJOIN profile and follow the prompts to attach, making sure to attach the new document you just saved in .rtf formatting.
Q: I do not have access to a scanner. What should I do?: A: If you do not know someone who has a scanner and can assist, some school districts may either offer scanning services or have a scanner accessible to the public. You can also take your documents to a business establishment who offers scanning services for a fee (office supply store, printing company, etc.). You will need to take a hard copy of your documents with you. They will need to make sure each document does not exceed 1MB (1024 KB) and is scanned in as either a .PDF or .JPG file.
Q: Can I attach new documents to both an application and my profile simultaneously?: A: Yes, by clicking the box in the Add a New Attachment page of the application that reads “Add this Attachment to this application AND my profile”
Q: Why am I not able to preview my attachments?: A: If you have given your documents names that include special characters (%, #, ', *, etc.), they cannot be viewed or submitted with an application. They must be removed and reattached with names that include only letters and/or numbers.
Q: I am trying to attach a document that is 7 pages equaling 6 MB "example". How can I attach this file if the size cannot be larger than 1MB per attachment?: A: In this situation you will need to save the document into manageable sections. Each section will need to be less than 1MB. Example: Save the document with the title and then Part 1. The next section will be Part 2 so on and so forth.
Q: Why is the green check mark missing in the box next to the required documents for a position I am applying for when I have already added the attachment?: A: When a district is requiring a specific type of document to be attached, you must attach that document with the appropriate “Attachment Type” in order to proceed to the next step of the application. For Example: If a district is requiring a Letter of Reference as the Attachment Type and you attach your document with the Attachment Type of Letter of Recommendation, the system will not know that you have attached all of the documents to satisfy what the district is looking for. In this case you would not see a green check mark in the box and would not be able to move to the next step in the application process. Please make sure you have attached ALL required documents with the appropriate Attachment Type. The name you give the file has no bearing on the “Attachment Type” which is determined by the selection made in the Attachment Type drop down.
Q: I have attached a .pdf document however I cannot view it. What can be the cause?: A: PDF documents must be saved in a PDF format. Simply changing the extension of a file to .pdf does not change the format of the document to .pdf. This is most common when people try to save a word document as a .pdf. You must save the file as a .pdf, not just change the extension in the name of the file.

If the document has been saved in the .pdf format correctly, you may need to update the version of Adobe Reader you have installed on your computer if you are experiencing problems when viewing .pdf documents.
Q: My Username and Password are correct however I still cannot log into EDJOIN. Why?: A: If you are having trouble logging into your EDJOIN account and have verified you are using the correct username and password, there may be a couple other reasons you are not able to log in.

1) If you are accessing EDJOIN through a shortcut or Favorite, you may want to try closing your internet browser completely and then open a new browser window and type www.edjoin.org into the address bar. Click go and you will be directed to the EDJOIN website. Once on the site, click the Log In tab at the top of the page and enter your username and Password into the appropriate fields. If you are still not able to log in, proceed to step 2.

2) If your Web browser does not allow cookies you will not be able to login on EDJOIN.

To enable cookies, please follow the below instructions for your Internet Browser.

Internet Explorer ( PC ):
1. Click Tools on the Menu bar at the top of your browser window.
2. Click Internet Options
3. Click the Privacy Tab
4. Make sure that either the privacy setting is Medium or less, or that you click the Sites button and add https://www.edjoin.org as an allowed site.

Firefox ( PC ):
1. Click Tools at the top of your browser window.
2. Click Options
3. Click the Privacy Tab at the top
4. Put a check mark to the left of “Accept Cookies from Sites”
5. Click on Exceptions to the right
6. Type www.edjoin.org into the “Address of web site” box
7. Click the Allow button.
8. Click OK on the previous screen

Firefox ( MAC ):
1. Click the word Firefox at the top left of your browser window.
2. Click Preferences
3. Click the Privacy Tab at the top
4. In the box at the top that reads “Firefox will” make sure this has Use Custom Settings for History in the drop down.
5. Check the box that says “Accept cookies from sites
6. Click the Exceptions button to the right
7. Type www.edjoin.org into the “Address of web site” box
8. Click the Allow button.
9. Close the preferences dialog box by clicking the red circle at the top left

Safari ( MAC ):
1. Click the word Safari at the top left of your browser window.
2. Click Preferences
3. Click the Security tab at the top
4. In the “Accept Cookies” area, make sure “Only from sites I visit” is selected
5. Close the preferences dialog box by clicking the red circle at the top left
Q: How do I add Credentials to My Application or EDJOIN Profile?: A: While you are in the Credentials page of your application or the My Credentials page of your EDJOIN profile, click the Add a Credential button at the top of the page. Select the Type of credential you hold from the drop down. Next select the Authorizing Field from the drop down. Choose the State/Country that issued the credential. Type an expiration date into the date field. Please Note: The date should be type in the MM/DD/YYYY format. Click the “Add Credential” button to add your credential to your list.
Q: My credential is not listed on your website. What should I do?: A: The credential list found on EDJOIN has been taken directly from the California Commission on Teacher Credentialing. If your credential is not listed, please select, Unknown, or contact the California Commission on Teacher Credentialing to receive credentialing advice:
California Commission on Teacher Credentialing
(916) 445-7254
http://www.ctc.ca.gov
Q: Can I attach my CCTC record without displaying my social security number to anyone in the district?: A: The record exchange works off the social security number in your EDJOIN profile. You can remove your social security number from your applications before you submit them to ensure the SSN does not display to the district.
Q: Some of the job postings ask for a Certificate of Competence. What is it, and how do I get it?: A: The "Certificate of Competence" (COC) is the form that California public schools use to document Highly Qualified Teacher requirements. The California Department of Education has created a template, but some districts use their own form. Teachers should be able to obtain a copy of the COC from their Human Resources Office, and are encouraged to keep a copy of this form and related documentation.
Q: How much does it cost to register with EDJOIN?: A: It's free! There are no fees for job seekers to register.
Q: I don't have an e-mail address. Is this a requirement to apply?: A: Yes. Each user should have a unique email address associated with their EDJOIN account. You can get a free e-mail account through either Yahoo! or Hotmail at www.yahoo.com or www.hotmail.com.
Q: May I use someone else's e-mail account?: A: No. Each EDJOIN user must have his/her own e-mail address in order for employers to communicate directly with each applicant. Using someone else's e-mail address could result in missed job opportunities.
Q: What can employers see if I am part of the applicant bank?: A: Prospective employers using the Applicant Bank can view information that has been input in a Jobseekers profile with the exception of the Social Security Number and the Ethnicity Information. It is very important to make sure your credential information and My Interest information is up to date.
Q: I do not want my employer to learn that I am looking for a job. How do I keep my information anonymous?: A: We realize the importance of anonymity. If you do not want your current employer to know that you are applying for a job, follow these steps:

1. Go to Edit My Profile from the My EDJOIN page of your profile.
2. In the My Info page, check the box at the bottom of the page that reads, "Exclude My Profile From the EDJOIN Applicant Bank."
3. Click Save.
4. Go to the My Employment page of your profile.
5. At the bottom of each employer section, click the box that reads "Please do not contact this employer."
6. Click Save (bottom of page).
Q: Do I have to complete a profile?: A: A profile is not required to search for positions in EDJOIN however if you wish to apply, you will need to create a profile. Information from your profile will auto-populate into the EDJOIN online application when you apply for a position. Having an incomplete profile will result in your having to re-type the information into a new application each time you apply for a different position.
Q: How do I update the information in my profile?: A: From the My EDJOIN screen of your profile, follow these steps:

1. Click on Edit my profile.
2. Enter updated information in any of the pages by following the prompts (My Info, My Employment, My References, etc.).
3. Click Save at the bottom of each page before moving to the next page.

**Please Note** Information changed in your profile will not show up in applications you have in progress.
Q: What is the difference between a profile and an application?: A: A profile consists of all the personal information you enter into your EDJOIN account that can be changed/edited and saved. This profile includes seven pages of information, identified by My Info, My Employment, My References, My Education, My Credentials, My Attachments, My Interests. Information from your profile populates into the application when you click on the Click here to apply prompt located within a job posting. The application consists of either a 6- or 7-page process, at the end of which will appear a Submit application prompt.

**Please Note** Information changed in your profile will not show up in applications you have in progress.
Q: Why do I have to enter my information over and over again? Doesn't the system save my information?: A: The profile and application are completely separate. We recommend that job seekers fill out their profile first. The information within the profile is then used as a template. Once you click on Click here to apply, an application appears and the information from your profile gets populated within the application. If you decide to make changes to the application, those changes only get changed within your application and do not alter your profile. This allows you to customize each application if desired. To ensure your information gets saved for future use, please make your changes within your profile.
Q: My personal information has changed since I submitted my application. How can I update my applications?: A: If your name, address, phone number and/or email address have been changed, please update the My Info page located within your profile to reflect your new contact information.

Log Into EDJOIN, click on Edit my Profile. Update the needed information and click Save at the bottom of the page. The employer to whom you applied will automatically be notified that your contact information has been updated within your profile.
Q: Is my social security number required to create my EDJOIN profile?: A: No, your social security number is not required to create your EDJOIN profile however, if you have included your social security number there are some benefits such as your California Teaching Credential records will automatically be added to your applications. This allows districts to screen applicants that have included their CCTC record much more quickly.
Q: If I add my social security number “SSN” to my profile, is it safe and who can see my SSN?: A: Your social security number is safe as it is encrypted in the EDJOIN database to maintain security. Only HR personnel can see your social security number.
Q: If I have created an EDJOIN account and added the appropriate information to my profile, will districts and other types of employers be able to search for my information in the EDJOIN system?: A: Yes, once you have created your profile it is automatically placed in the Applicant Bank where it is available to all school districts and COE’s using EDJOIN. On the MY INFO page you can choose to Exclude your profile from the Applicant bank by checking the box at the bottom of the page that reads “Exclude My Profile From The EDJOIN Applicant Bank”.
Q: Can I add more than 3 References and 3 Employers to my EDJOIN profile?: A: In the case of needing to add more References or Employers, it is recommended to place these in your resume which will be attached to all submitted applications.
Q: If I make changes to my profile, will it have any effect on the applications I have in progress or that I have submitted?: A: No, changes made to your profile will not affect any “in progress or submitted” applications. The changes will only affect positions applied for after the changes were made and saved to your profile. The only exception to this would be If your name, address, phone number and/or email address have been changed. Once the information is updated in the My Info page of your profile, the changes will be reflected on your applications.
Q: I have completed the My Interests section of my profile, how will this benefit me?: A: All users are added to the Applicant Bank in EDJOIN (unless otherwise noted in their profile) however when districts and COE’s are searching for a candidate it will help them determine who is willing to work in certain locations and certain positions by narrowing down the candidates by their interests.
Q: I have added My Employment, My Education and My References to my profile. Is there any way to change the order they appear on my application?: A: Yes, at the top left of each employment, education and reference box you will see arrows that allow you to change the order on the page. Once you save your profile they will appear in that order on future applications.
Q: I have added a language to the My Info page of the profile. Why am I not able to edit the selections I have made for Read, Speak, Write, Fluent and Some?: A: Once the language is added to the profile you are not able to make changes to the selections for Read, Speak, Write, Fluent and Some. If changes need to be made, you will need to delete the language and add a new language making sure all of the appropriate selections are chosen.
Q: Why do I get logged out of EDJOIN automatically? Is there a Timeout period?: A: Edjoin has a time out period of 1 Hour to help maintain the security of your profile and applications. If you are on the same page for more than one hour, the system will log you off and you will be required to log back into EDJOIN. It is recommended that if you anticipate being on the same page for an hour or more (Example: Typing answers to essay questions) that you save frequently by clicking the save button at the bottom of the page. This will ensure that if you do get logged of, when you log back in all of your data will be saved.

We have a time out period for this reason. Let’s say you are in a public library and you are logged into EDJOIN, if you forget to log out of EDJOIN, the system will log you off automatically to help prevent un authorized users from gaining access to your information.
Q: What should I use for keywords?: A: Using the Keywords search box at the EDJOIN Home page, enter the keywords for the job titles you would like to see. Keywords will also be found within the job description.

Keywords can be anything including job titles, skills, district/organization name. Keywords search the titles and the description of the job posting. Examples include: teacher, secretary, Sacramento, dean, counselor, and science.
Q: What is a Wish List?: A: A Wish List is a list of all the jobs you have stored in the My Job Wish List page of your profile. This feature is ideal when you are searching for several jobs at a time and want to bookmark them to apply later. To use this feature, follow these steps:

1. Log into your EDJOIN account.
2. Enter your search criteria either from the Home page or by clicking on the Job Search tab.
3. Once you have found a job posting you want to bookmark, click the “Add to my wish list” button at the bottom of the posting, then continue with your job search.
4. When completed with your job search and ready to review/apply for these positions, click on the MY EDJOIN tab at the top of the page.
5. Click on the My Job Wish List prompt and proceed with the application process.

PLEASE NOTE: Job postings that have already closed will no longer display on your Wish List.
Q: How do I save my job searches?: A: Searches can be saved to your EDJOIN profile by following the below instructions.

1. Log into EDJOIN and click the Job Search link at the top of the page.
2. Input your search criteria and click the Search button at the bottom left.
3. At the top right of your results, click the Save this Search link.
4. The screen will refresh where you will then see a Save Search As text box.
5. Type in a name for your search and click the save button to the right.

Once you have saved your search you can run your saved search by clicking on the My EDJOIN tab at the top of the screen. Next you will click on Access My Saved Searches and then click the title of the search.

Please Note: The Save Searches function only saves parameters, not the results.
Q: Are searches case-sensitive?: A: No, they are not.
Q: How do you search for teaching jobs outside of California.: A: Currently EDJOIN is only available inside of California. Unfortunately you would not be able to use the EDJOIN system to search for jobs outside of California.
Q: Is EDJOIN a secure website?: A: Yes. EDJOIN has implemented technical and organizational measures designed to secure your personal information from accidental loss, from unauthorized access, use, alteration or disclosure. Each time you enter/exit from your EDJOIN account a security alert will appear to advise you when you are entering/exiting the secure pages.
Q: Is my social security number required to create my EDJOIN profile?: A: No, your social security number is not required to create your EDJOIN profile however, if you have included your social security number there are some benefits such as your California Teaching Credential records will automatically be added to your applications. This allows districts to screen applicants that have included their CCTC record much more quickly.
Q: If I add my social security number “SSN” to my profile, is it safe and who can see my SSN?: A: Your social security number is safe as it is encrypted in the EDJOIN database to maintain security. Only HR personnel can see your social security number.
Q: Why does the status of my application say "Withdrawn"?: A: The status will change from Submitted to Withdrawn after the Click here to Withdraw prompt has been clicked. This function is available to the job seeker only.
Q: How can I learn the status of my application?: A: There is a handy feature on EDJOIN that will allow you to check the status of your application online! To check the status of your application, please follow these steps:

1. Go to www.edjoin.org
2. Click on Log-in.
3. Log in with your Username and Password.
4. Go to Check the status of my Applications. The status will read one of the following:

Submitted - means your application was successfully submitted to the employer.
Not Submitted - means you started applying for this posting and have not completed all the steps to apply.
District viewed - means the employer has looked at your application. For more information about the status of your application, please contact the employer directly.
Posting Archived - means that the final determination for the posting has been made.
Q: I thought I applied for a position however when I check the status of my applications, I do not see the position I applied for in the list. Why not?: A: This is typically caused by the Profile being completed but the application is not. The Application and the Profile look similar however they are two separate areas. Once you have created an EDJOIN profile, you must click on “Job Search” at the top of the screen to search for the position you wish to apply for. Once you find the position you will click on the Title of the position to view the posting. At the bottom of the posting you will see a button that says “Click Here To Apply”. Click that to start the application process. Complete the application and submit it to the district.

Please Note: If the position has closed, you will not be able to apply for the position through EDJOIN. In this case you will need to contact the district to see if there is a different method you can use to submit your application.
Q: How can I check to see what documents have been attached to my application?: A: Log into EDJOIN and click on “Check the Status of My Applications”. If you are already in EDJOIN, click on the MY EDJOIN tab at the top of the page and then click “Check the Status of My Applications”. To the right of each application that has been submitted you will see a small paper clip icon. Click on the paper clip to review, delete or add documents to your application. Please Note: If the application has been submitted and you are adding documents after the fact, it is at the districts discretion whether to accept them. Also, it is best to contact the district to let them know what documents have been added after the application was submitted.
Q: How can I remove the record of old applications from the My Applications page of my profile?: A: This information remains as history and cannot be removed. You can, however, sort the positions by clicking on the column headings.
Q: How can I print a copy of my application?: A: Once you have logged into EDJOIN click on “Check the Status of My Applications”. If you are already lodged into EDJOIN, click the MY EDJOIN tab at the top of the screen and then click “Check the Status of My Applications”. To the far right of the position you have applied to, click the small printer icon to open a copy of the application in your browser window. Click on File at the top left of your browser window and then click on Print Preview. Click the small printer Icon at the top left to print the application.
Q: I have forgotten my Username/Password, what do I do?: A: Your username and password can be obtained by following these steps:

1. Go to www.edjoin.org
2. Click on “Forgot your Username or Password?” at the top left of the website.
3. Enter your Username or the Email Address used in your EDJOIN profile in the section labeled “I Can’t remember my password, what should I do?”
4. Click Send.

If you receive a success message, your account information will be emailed to you through a secure network, which can be accessed immediately. If you have not received the message within 45 minutes of receiving the success message, please see below.

If you have changed your email address since you registered on EDJOIN, you do not remember your username/email address, or you receive a message stating that you have multiple accounts, please click the Contact Us tab at the top of the page and forward your First and Last name, phone number and e-mail address used to set up your original account to the helpdesk so we can assist you.

Please Note: If you have multiple email addresses you may want to try sending your username and password to each address prior to contacting the helpdesk. You should receive a success message if the email was sent successfully to your account.
Q: I have forgotten my username/password. Should I create a new account?: A: No, a duplication of effort is not necessary and can create problems when trying to input new data.

Towards the bottom of the Log In screen there is a section that says “I can’t remember my username / password. What should I do?” You can input your Username or Email address from your EDJOIN Profile and when you click Send, the system will send an email to that address containing your username and password. If for any reason you do not receive the email or have any problems with this feature, Please use the “Contact Us” form. We are available to answer questions Mon-Fri, 8:00 AM-5:00 PM PST.
Q: I have a username that I would like changed. What should I do?: A: You cannot change your username. However, you can change your password at anytime by logging into your EDJOIN account and clicking on the Change My Password prompt.

Forgot your Username or Password?

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